[samigo-team] question about Data Discrepancy errors in Samigo

[Ward, Lynn E.]

Hi all,

One of the top three development priorities for several Samigo institutions is reducing the occurrence of data discrepancy errors.  This is a concern for IU as well, as many of our users have expressed both concern and confusion when they get the error--particularly because the possible causes cited in the error message are almost never at play when the message appears.  I am able to force the error to occur in most browser by clicking the browser back button and then attempting to save or click next.  However, rarely when I receive the error is their actually a discrepancy between what I entered in the test and what has been saved.  So, I'd like to know more about the error and what causes the error to occur.

What is the actual underlying condition or trigger that results in the error?

When students get this error, should they be concerned their entire assessment  or just the data they entered since they last saved?

We'd like to update the error message to more accurately reflect the cause and scope of the discrepancy, as well as steps to take to verify that the saved or submitted version is in fact correct.

Lynn



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Lynn Ward, Principal Systems Analyst, Instructional Technology Systems and Services
University Information Technology Services<http://uits.iu.edu/>
Indiana University-Purdue University Indianapolis
Information Technology and Communications Complex (IT 225D)
535 West Michigan Street, Indianapolis, IN 46202
Phone: 317-278-5713  E-mail: leward at iupui.edu<mailto:leward at iupui.edu>
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