[sakai2-tcc] Proposal for Awaiting Review Jira tickets

[Matthew Jones]

I believe the idea back when "Awaiting Review" was created was to be able
to tell when someone did look at it. The person it's assigned to doesn't
matter. Like you said CLE Team essentially is the same as Unassigned. In
many cases even if it's assigned to someone, it's often the same as
unassigned. (Because someone will pick something up, and never get the time
to work on it)

I'm sure there's a few exceptions, but 8 actual people have over 30 tickets
assigned to them on the SAK project.

So I'm not too sure what this proposal is. When do you want to remove
Awaiting Review to Open? Immediately? When an actual person actual looks at
them? The ladder is supposed to be how it works now. Either mark it as Open
or mark it as Resolved (Won't Fix, No Resources, Duplicate, etc)



On Wed, Apr 17, 2013 at 12:55 PM, Neal Caidin <
nealcaidin at sakaifoundation.org> wrote:

> Hey all,
>
> At the TCC - CLECC meeting we discussed the Jira Triage process and that
> many Jiras are being looked at but their status is not being changed from
> Awaiting Review/Unassigned. This makes it difficult to filter on ones that
> have *really* never been looked at. (I am keeping track with a local
> spreadsheet btw, so I should be able to identify Jiras which were assigned
> but never moved out of this state and get this fixed at some point.)
>
> Proposal
> -----------------
> So the proposal, in a nutshell, is move Awaiting Review tickets to Open
> status, after you have reviewed them, and to leave tickets unassigned
> unless you know that the person/group to which they are going to be
> assigned will take action on the ticket.
>
>
> A little more detail
> -----------------------------
> Open tickets do not need to be assigned. In general, a ticket should not
> be assigned unless the assignee has agreed that they will work on the
> ticket. An exception might be tickets which are candidates for the CLE
> release team. CLE release team tickets do get attention.
>
> Clock starts today, so lazy consensus would complete by Monday at 1 pm
> Eastern Daylight, as the crow flies or the cow moos, or something like that.
>
> Cheers,
>
>  Neal Caidin
>
> Sakai CLE Community Coordinator
> nealcaidin at sakaifoundation.org
> Skype: nealkdin
> AIM: ncaidin at aol.com
>
>
>
>
>
>
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