[sakai2-tcc] Proposal for Awaiting Review Jira tickets

[May, Megan Marie]

I think this should go to the cle team rather than the TCC

From: sakai2-tcc-bounces at collab.sakaiproject.org [mailto:sakai2-tcc-bounces at collab.sakaiproject.org] On Behalf Of Neal Caidin
Sent: Wednesday, April 17, 2013 12:55 PM
To: sakai2-tcc at collab.sakaiproject.org Committee
Subject: [sakai2-tcc] Proposal for Awaiting Review Jira tickets

Hey all,

At the TCC - CLECC meeting we discussed the Jira Triage process and that many Jiras are being looked at but their status is not being changed from Awaiting Review/Unassigned. This makes it difficult to filter on ones that have *really* never been looked at. (I am keeping track with a local spreadsheet btw, so I should be able to identify Jiras which were assigned but never moved out of this state and get this fixed at some point.)

Proposal
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So the proposal, in a nutshell, is move Awaiting Review tickets to Open status, after you have reviewed them, and to leave tickets unassigned unless you know that the person/group to which they are going to be assigned will take action on the ticket.


A little more detail
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Open tickets do not need to be assigned. In general, a ticket should not be assigned unless the assignee has agreed that they will work on the ticket. An exception might be tickets which are candidates for the CLE release team. CLE release team tickets do get attention.

Clock starts today, so lazy consensus would complete by Monday at 1 pm Eastern Daylight, as the crow flies or the cow moos, or something like that.

Cheers,

Neal Caidin

Sakai CLE Community Coordinator
nealcaidin at sakaifoundation.org<mailto:nealcaidin at sakaifoundation.org>
Skype: nealkdin
AIM: ncaidin at aol.com<mailto:ncaidin at aol.com>




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