[Using Sakai] Your experience with Email Archive tool

[Steve Swinsburg]

Hi Keli,

We use email archive extensively. 

1. We have had a couple of issues (countable on one hand) in the past few years but they generally came down to issues with the actual mailserver that the email was sent to.
2. Mail Sender, Messages (but it's not used a lot), Announcements, Email Archive - all used.
3. It doesn't seem to be too overwhelming to have all four available, they are just tools that people can use how they like.
4. The only config we've done is in sakai.properties.

cheers,
Steve




On 17/02/2012, at 7:16 AM, Keli Sato Amann wrote:

> Hello,
> We've had random people on campus mentioning they wished that one could send an email to all site participants without logging into Sakai. It was a surprise to find that email archive already existed. However, I spoke with our tech support who was here early on and they said that we had looked into using it early on but got reports of it dropping email, so we stopped. For now, instructors an still use our Mailman installation to request a mailing list for their class that is already synched with enrollment as well as lists for just students and staff. But the ability to do this from Sakai might have some advantages for project sites, which would require more active management.
> 
> A search on "email archive sakai" reveals several schools seem to still be using email archive so I was wondering
> 1) did you also experience problems of mail being sent to that address but not being received and/or archived? If those problems were real, have they been addressed by code updates in later versions of the tool, or in tweaking local set up?
> 
> 2) It would be interesting to know which of the following tools your school offers and which are available but stealthed (available only to those who ask). For instance, I have filled in what Stanford does below
> -Mailtool (to be replaced in 2.9 by Mail Sender)--Stanford offered as stealthed tool but now offers Messages because this was deprecated
> -Messages (MSGCNTR): yes, stealthed, considering making default
> -Announcements: yes
> -Email Archive: no
> 
> 3) If you don't offer all 4, can you describe the reasons behind your offering? I can see that each of these tools are unique and have their own completely appropriate approaches to whether you can opt out, whether it is section aware, etc. But I worry that it would be overwhelming to offer 3, let alone 4.
> 
> 4) If you do use Email Archive did anyone tweak it so that the address is hardcoded and not customizable?
> 
> Keli Amann
> User Experience Specialist
> Academic Computing Services, Stanford University
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