[Using Sakai] End User Support Documentation - Quick needs assessment

[Sean Keesler]

As with most things in Sakai, the Documentation work that we will be
doing for the 2.8 series will be resource constrained. We may have as
many as 12 content writers working in up to 6 teams to review and
propose changes to the IU Knowledge Base articles that are the primary
source source for Sakai Help. We've already identified some needs and
interest in the group.

The tools that appear to have that interest/need overlap right now are:
 - Tests and quizzes
 - Forums
 - Assignments
 - Site info

In the interest of pulling in some community input, are there are high
priority needs for documentation that the End-User Support types on
the list could help to identify?
To be clear, a large outcry for better documentation for Tool X may
describe a "need", but without a responding interest from anyone to
participate in improving that section, we may be simply documenting a
gap in the community, rather than fixing the issue.


Sean Keesler
130 Academy Street
Manlius, NY 13104
315-682-0830
sean.keesler at threecanoes.com