[WG: Sakai QA] QA and user testing

[Clay Fenlason]

About the timeframe, if the testing could be conducted during some
stretch of September - October, that would be ideal.  Added to which,
there are other UI changes in the offing, I don't mean to single out
only Forums, and it might be good to look at a larger set of UI
changes that might benefit from this sort of analysis.

~Clay

On Mon, Jul 27, 2009 at 5:28 PM, Daphne Ogle<daphne at media.berkeley.edu> wrote:
> I think this is a great idea!  What is the timeline on this work?
>
> There is some set up work for either a review or user testing (scenarios,
> tasks, criteria - the user stories?) which I can't commit to right now but
> once set up, I can probably do either a review or even grab a couple users
> to run them through the test.
>
> Btw -- this would be great activity to include as part of the development
> process and council review.
>
> -Daphne
>
> On Jul 27, 2009, at 10:40 AM, Clay Fenlason wrote:
>
>> I was reviewing the excellent documentation for a set of Forums UI
>> changes (see http://confluence.sakaiproject.org/x/EoLgAw), and it
>> reminded me of an old idea. We tend to test for technical failure
>> foremost, but the main claim of the Forums UI work is that it improves
>> usability. It would seem to me sound QA practice to test this, using
>> community expertise in good user testing practice.  Could this be an
>> area where the UX group and QA WG could join forces? Would anyone like
>> to take a look at proposed 2.7 changes that have a clear UI impact and
>> conduct reviews or testing along these lines?
>>
>> There's something that may feel a little misplaced in vetting a design
>> when development has been essentially completed, I know, but I think
>> it would help the community to have strong confirmation of the
>> imagined benefits, and if there are still small rough edges to smooth
>> over it may not be too late to address, say, CSS and HTML during QA.
>>
>> ~Clay
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>
> Daphne Ogle
> Senior Interaction Designer
> University of California, Berkeley
> Educational Technology Services
> daphne at media.berkeley.edu
> cell (925)348-4372
>
>
>
>
>