[WG: Sakai QA] QA and user testing

[Daphne Ogle]

I think this is a great idea!  What is the timeline on this work?

There is some set up work for either a review or user testing  
(scenarios, tasks, criteria - the user stories?) which I can't commit  
to right now but once set up, I can probably do either a review or  
even grab a couple users to run them through the test.

Btw -- this would be great activity to include as part of the  
development process and council review.

-Daphne

On Jul 27, 2009, at 10:40 AM, Clay Fenlason wrote:

> I was reviewing the excellent documentation for a set of Forums UI
> changes (see http://confluence.sakaiproject.org/x/EoLgAw), and it
> reminded me of an old idea. We tend to test for technical failure
> foremost, but the main claim of the Forums UI work is that it improves
> usability. It would seem to me sound QA practice to test this, using
> community expertise in good user testing practice.  Could this be an
> area where the UX group and QA WG could join forces? Would anyone like
> to take a look at proposed 2.7 changes that have a clear UI impact and
> conduct reviews or testing along these lines?
>
> There's something that may feel a little misplaced in vetting a design
> when development has been essentially completed, I know, but I think
> it would help the community to have strong confirmation of the
> imagined benefits, and if there are still small rough edges to smooth
> over it may not be too late to address, say, CSS and HTML during QA.
>
> ~Clay
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Daphne Ogle
Senior Interaction Designer
University of California, Berkeley
Educational Technology Services
daphne at media.berkeley.edu
cell (925)348-4372