[sakai-pmc] [sakai-core-team] Negative feedback about Sakai

[Neal Caidin]

UI guidelines would be nice if we could pull it off (agreement on standards
and resources).



On Fri, Jan 16, 2015 at 11:09 AM, Charles Hedrick <hedrick at rutgers.edu>
wrote:

> On the issue itself: I checked Moodle, Blackboard and Canvas, and if
> there’s a reasonable way to move several items between folders I don’t see
> it. The copy / paste metaphor is surely not that foreign. It’s one of two
> ways to move stuff around in the Mac Finder, after all.
>
> It would make sense, however, to go through our tools finding places where
> things can be moved and standardize on a single drag and drop interface. We
> still have a few places with up and down icons I think. For resources,
> however, I’d certainly want to keep the copy/paste approach as well.
>
> Sakai 11 is moving to a nice new skin. I wonder whether for 12 it would be
> possible to come up with UI guidelines for tools themselves and start
> moving at least some of the tools to it.
>
>
>
> On Jan 13, 2015, at 10:44 AM, Diego del Blanco Orobitg <
> diego.delblanco.sakai at gmail.com> wrote:
>
> I think your answer is really good.  Start saying the we appreciate all
> the feedback becuase it helps to improve the system and ask for suggestions
> or ideas about how the system should work in a better way.   That's the
> right way to answer this kind of questions. As twitter is short maybe
> suggest him to write to some email explaining all, becuase give a detailed
> explanation in twitter is not easy.
>
> I can help with these messages too if you want.
>
> Diego
>
> 2015-01-13 7:45 GMT-07:00 Neal Caidin <neal.caidin at apereo.org>:
>
>> Hi PMC,
>>
>> On the Apereo Twitter account we received the following tweet:
>>
>> "Sakai is an interaction design nightmare. What were you thinking with
>> that impossible "Move" function? #courseprephell"
>>
>> From what I have read/heard, it is a good idea to respond to negative
>> tweets in a positive, authentic and open way.  I expect if we are
>> successful in expanding our social media presence we are likely to see more
>> of these kinds of tweets and comments. First question, what is the best
>> response for the tweet? I assume he means the Move function on Resources
>> (because I cannot think of any other area with a Move). Does that sound
>> right?  If so, I'm surprised he considers Move a nightmare, because to me
>> it seems pretty reasonable (though, I'm sure that there are better ways).
>>
>> My inclination would be a clarifying tweet:
>>
>> @OmizoRM Our open source volunteer community appreciates the feedback. To
>> be clear, do you mean the Move function in Resources?
>>
>> This will likely set off some back and forth. The tone I would go for is
>> thanking for input and giving examples of areas we are trying to improve
>> user interface, or perhaps point out that we have been improving in
>> Resources over time, with drag and drop as the prime example. Sound good?
>>
>> Worth noting that this came in through ApereoOrg and not SakaiProject
>> twitter account.
>>
>> Second question would be if it would be feasible to have a small team to
>> monitor and respond to positive and negative tweets? The volume I would not
>> expect to be high. At a minimum it would be good to have at least one
>> backup to me, but also getting several folks brainstorming on best
>> responses could be useful.
>>
>> Thanks,
>> Neal
>>
>>
>>
>>
>> _______________________________________________
>> sakai-core-team mailing list
>> sakai-core-team at collab.sakaiproject.org
>> http://collab.sakaiproject.org/mailman/listinfo/sakai-core-team
>>
>>
>
>
> --
> *Diego del Blanco Orobitg*
> Spain & LATAM Regional Manager (*ANI Sakai <http://www.anisakai.es/>*)
> Apereo LATAM Representative (*Apereo Foundation <http://www.apereo.org/>*)
>
> Ph: +1-480-521-8527
> Em: ddelblanco at anisakai.com
> Sk: ddelblanco.ani
>
>  _______________________________________________
> sakai-core-team mailing list
> sakai-core-team at collab.sakaiproject.org
> http://collab.sakaiproject.org/mailman/listinfo/sakai-core-team
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://collab.sakaiproject.org/pipermail/sakai-pmc/attachments/20150120/f126e185/attachment.html