[Building Sakai] Course site maintainer unable to email class mailing list

Omer Piperdi omer at rice.edu
Wed Nov 3 09:30:50 PDT 2010


I think the sender's email need to match with the one listed in Sakai 
Profile.

On 11/3/2010 11:24 AM, Brian Griffith wrote:
> We have a professor who is unable to email his course site
> participants.  We have double checked the following:
>
> He IS a member of the site
> He has the maintainer role
> When I log in as him, I see that his email address is allowed to send
> emails to the list (I had two other people verify this, just in case my
> contacts were foggy)
> His "from" address is set correctly and coming through correctly
>
> Additionally, it fails from multiple email clients.  While not
> surprising, this would seem to at least eliminate a client issue.
>
> Here is what we are seeing in the logs (usernames redacted):
>
> In /home/sakai/sakaiData/logs/james-2010-11-02.log:
> 02/11/10 16:14:01 INFO  smtpserver: Successfully spooled mail from
> username at whitman.edu <mailto:username at whitman.edu> for
> [JPNS_105_A_F10 at cleo.whitman.edu <mailto:JPNS_105_A_F10 at cleo.whitman.edu>]
> So it looks like the Java mail server (James) received it.
>
> In /home/sakai/apache-tomcat-5.5.30/logs/catalina.out:
> 2010-11-02 16:14:01,606  INFO default Worker #6
> org.sakaiproject.james.SakaiMailet -
> <4238ADB0-2615-47F8-8EBE-97739AF0265C at whitman.edu
> <mailto:4238ADB0-2615-47F8-8EBE-97739AF0265C at whitman.edu>> : mail
> rejected: from: username at whitman.edu <mailto:username at whitman.edu> not
> authorized for site: JPNS_105_A_F10
>
>
> We appreciate any direction or ideas anybody might have for continued
> troubleshooting.
>
> Thanks,
>
> Brian Griffith
> Whitman College
>
> !DSPAM:2294,4cd18ce5201732021710755!
>
>
>
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