[Deploying Sakai] External users provided by LDAP cleanup
Warwick Chapman
warwickchapman at gmail.com
Tue Aug 2 14:45:58 PDT 2011
Steve, Zhen
As per your comments on SAK-20957, I connected to Sakai via Tomcat directly
(8080) and the "An internal server error occurred. Please try again later."
message did not display. I suspect this message is produced by Pound which
I am using as a reverse proxy.
So then, as the bug report suggest, this is purely an issue of the WARN
messages in the log and about housekeeping for sites.
-- Warwick Bruce Chapman | +27 83 7797 094 | http://warwickchapman.com
On Tue, Aug 2, 2011 at 4:10 PM, Steve Swinsburg
<steve.swinsburg at gmail.com>wrote:
> Could the error at least be dropped to debug? It's a known issue that
> deleted users still hang around in the realms and unlikely to be fixed so
> tools just need to code around it.
>
> It's not really a warning since it doesn't present anything to the user,
> only to someone watching the logs.
>
> cheers.
> Steve
>
>
>
>
> On 03/08/2011, at 12:00 AM, Zhen Qian wrote:
>
> Is there a provider id associated with site/group realm for those 1100
> users? If so, you can go to the admin Realms tool to delete it. That should
> handle the warning log messages.
>
> According to SAK-2973, deleted users are still member of the site. However,
> Site Info tool now won't show the user entry in UI, but log the "user not
> defined" warning message instead. However, I couldn't see the problem of
> "internal system error" as reported in SAK-20957.
>
> I tried (1) add/remove internal users; (2) turn on -Dsakai.demo=true in
> JAVA_OPTS setting, add the provider id to site, then remove this setting.
> Now I got all those "user not defined" error, but the Site Info tool is
> still functioning.
>
> Thanks,
>
> - Zhen
>
> On Aug 2, 2011, at 5:53 AM, Warwick Chapman wrote:
>
> J-F
>
> I have done this. Please confirm it is as you require.
>
> I am stuck in a position now where I cannot get to "Site Info" to remove
> these now ghost participants or add the new ones... Any ideas how I get
> around this for now?
>
> -- Warwick Bruce Chapman | +27 83 7797 094 | http://warwickchapman.com
>
>
> On Tue, Aug 2, 2011 at 11:34 AM, Jean-Francois Leveque <
> jean-francois.leveque at upmc.fr> wrote:
>
>> Warwick
>>
>> Please upload your PNG file with a .png suffix to the JIRA issue and add
>> all relevant comments.
>>
>> The change in the error is expected. I'm really not sure which way to
>> solve this will be best.
>>
>> If there was a way to manually launch removal of one site's subscriptions
>> that are not displayed because the user cannot be found, I think it would be
>> better. We could then remove the MyWS sites for users that have no other
>> site and we could then cleanup users that have no site.
>>
>> I think the main problem is that Site Info hides the users it cannot find
>> without returning any error.
>>
>> What do you think?
>>
>> Steve, do you think we should now go to the dev list?
>>
>> cheers,
>> J-F
>>
>>
>> On 02/08/2011 11:11, Warwick Chapman wrote:
>>
>>> Steve, J-F
>>>
>>> Screenie attached.
>>>
>>> I tried removing the removed users from SAKAI_USER_ID_MAP but now all
>>> that happens is that the error messages after the crash no longer have
>>> the EID's but the User ID's which I assume are in each site's
>>> configuration for participants.
>>>
>>> Surely if a user no longer exists in SAKAI_USER or in the
>>> SAKAI_USER_ID_MAP it should automatically be removed from the
>>> participant list of any site?
>>>
>>> The 1100+ errors now dumped look like this:
>>> 2011-08-02 10:54:02,797 WARN http-8080-Processor20
>>> org.sakaiproject.site.util.**SiteParticipantHelper -
>>> SiteParticipantHelper.**prepareParticipants: user not defined
>>> 135464b1-7a99-4434-94d0-**95e4316f1243
>>> 2011-08-02 10:54:02,797 WARN http-8080-Processor20
>>> org.sakaiproject.site.util.**SiteParticipantHelper -
>>> SiteParticipantHelper.**prepareParticipants: user not defined
>>> 603a7cf8-36f5-4de1-bfaa-**dcd59c59a0ad
>>>
>>> Reading up on increasing the debut level.
>>>
>>> -- Warwick Bruce Chapman | +27 83 7797 094 | http://warwickchapman.com
>>>
>>>
>>> On Tue, Aug 2, 2011 at 9:57 AM, Jean-Francois Leveque
>>> <jean-francois.leveque at upmc.fr <mailto:jean-francois.leveque@**upmc.fr<jean-francois.leveque at upmc.fr>
>>> >>
>>>
>>> wrote:
>>>
>>> I've raised Priority to Critical and added a comment with Warwick's
>>> crash information.
>>>
>>> cheers,
>>> J-F
>>>
>>>
>>> On 02/08/2011 05:57, Steve Swinsburg wrote:
>>>
>>> I'm getting this on internal users as well. I added a user to a
>>> site
>>> then deleted the user via the Admin Users tool and in Site Info
>>> I get:
>>>
>>> 2011-08-02 13:54:33,838 WARN http-8081-Processor22
>>> org.sakaiproject.site.util.__**SiteParticipantHelper -
>>> SiteParticipantHelper.__**prepareParticipants: user not defined
>>> b52ec79d-940d-4124-9f21-__**29092796616c
>>>
>>> https://jira.sakaiproject.org/**__browse/SAK-20957<https://jira.sakaiproject.org/__browse/SAK-20957>
>>> <https://jira.sakaiproject.**org/browse/SAK-20957<https://jira.sakaiproject.org/browse/SAK-20957>
>>> >
>>>
>>> cheers,
>>> Steve
>>>
>>>
>>>
>>>
>>> On 02/08/2011, at 10:46 AM, Warwick Chapman wrote:
>>>
>>> Steve
>>>
>>> Do you have any idea why I'd be getting a "crash" when trying
>>> to
>>> access "Site Info" for one of the project sites with such
>>> users?
>>>
>>> All I get is "An internal server error occurred. Please try
>>> again
>>> later." before the list of users spews out into catalina.out
>>>
>>> -- Warwick Bruce Chapman | +27 83 7797 094
>>> <tel:%2B27%2083%207797%20094> | http://warwickchapman.com
>>> <http://warwickchapman.com/>
>>>
>>>
>>> On Tue, Aug 2, 2011 at 2:07 AM, Steve Swinsburg
>>> <steve.swinsburg at gmail.com
>>> <mailto:steve.swinsburg at gmail.**com<steve.swinsburg at gmail.com>
>>> >
>>> <mailto:steve.swinsburg at gmail.**__com
>>> <mailto:steve.swinsburg at gmail.**com<steve.swinsburg at gmail.com>>>>
>>> wrote:
>>>
>>> Unfortunately this is a known issue:
>>> https://jira.sakaiproject.org/**__browse/SAK-2973<https://jira.sakaiproject.org/__browse/SAK-2973>
>>> <https://jira.sakaiproject.**org/browse/SAK-2973<https://jira.sakaiproject.org/browse/SAK-2973>
>>> >
>>>
>>> (and see linked issues)
>>>
>>> The tool will probably need a workaround for if there is
>>> a user in
>>> a site but no actual user because they have been deleted.
>>>
>>> cheers,
>>> Steve
>>>
>>>
>>> On 02/08/2011, at 8:57 AM, Warwick Chapman wrote:
>>>
>>> Well
>>>
>>> I have 1100 users in this category and now whenever
>>> I try to
>>> visit "Site Info" for sites which all of those users
>>> were a
>>> member of, all I get is "An internal server error
>>> occurred.
>>> Please try again later." and catalina.out gets 1100
>>> messages like
>>> this:
>>>
>>> 2011-08-02 00:49:25,559 WARN http-8080-Processor24
>>> org.sakaiproject.site.util.__**SiteParticipantHelper
>>> -
>>> SiteParticipantHelper.__**prepareParticipants: user
>>> not defined username1
>>> 2011-08-02 00:49:25,559 WARN http-8080-Processor24
>>> org.sakaiproject.site.util.__**SiteParticipantHelper
>>> -
>>> SiteParticipantHelper.__**prepareParticipants: user
>>> not defined username2
>>>
>>> -- Warwick Bruce Chapman | +27 83 7797 094
>>> <tel:%2B27%2083%207797%20094>
>>> <tel:%2B27%2083%207797%20094> | http://warwickchapman.com
>>>
>>> <http://warwickchapman.com/>
>>>
>>>
>>> On Mon, Aug 1, 2011 at 4:52 PM, Jean-Francois Leveque
>>> <jean-francois.leveque at upmc.fr
>>> <mailto:jean-francois.leveque@**upmc.fr<jean-francois.leveque at upmc.fr>
>>> >
>>> <mailto:jean-francois.leveque@**__upmc.fr
>>> <mailto:jean-francois.leveque@**upmc.fr<jean-francois.leveque at upmc.fr>>>>
>>> wrote:
>>>
>>> Hi Warwick,
>>>
>>> I've been busy and because this doesn't bother
>>> users, I
>>> didn't work on it. :(
>>>
>>> The only idea I have so far is to remove site
>>> subscriptions
>>> for those users, but I don't know which way is
>>> best. I don't
>>> know which other things should be removed in
>>> order not to
>>> break anything. Haven't tried any way of doing
>>> this yet.
>>>
>>> What do you think ?
>>>
>>> J-F
>>>
>>>
>>> On 01/08/2011 11:55, Warwick Chapman wrote:
>>>
>>> Hi J-F
>>>
>>> I have this same issue now. Did you ever
>>> find a solution
>>> to this?
>>>
>>> -- Warwick Bruce Chapman | +27 83 7797 094
>>> <tel:%2B27%2083%207797%20094>
>>> <tel:%2B27%2083%207797%20094> | http://warwickchapman.com
>>>
>>> <http://warwickchapman.com/>
>>>
>>>
>>> On Wed, Sep 22, 2010 at 4:15 PM,
>>> Jean-Francois Leveque
>>> <jean-francois.leveque at upmc.fr
>>> <mailto:jean-francois.leveque@**upmc.fr<jean-francois.leveque at upmc.fr>
>>> >
>>> <mailto:jean-francois.leveque@**__upmc.fr
>>> <mailto:jean-francois.leveque@**upmc.fr<jean-francois.leveque at upmc.fr>
>>> >>
>>> <mailto:jean-francois.leveque@
>>> <mailto:jean-francois.leveque@**>____upmc.fr <
>>> http://upmc.fr>
>>>
>>> <mailto:jean-francois.leveque@**__upmc.fr
>>> <mailto:jean-francois.leveque@**upmc.fr<jean-francois.leveque at upmc.fr>
>>> >>>>
>>>
>>> wrote:
>>>
>>> Hi all,
>>>
>>> I have external users provided by LDAP.
>>>
>>> Some are not in the directory anymore and
>>> I'm getting
>>> messages such as :
>>>
>>> 2010-09-22 15:53:47,008 WARN TP-Processor22
>>>
>>> org.sakaiproject.site.util.___**_SiteParticipantHelper
>>> -
>>>
>>> SiteParticipantHelper.____**prepareParticipants: user
>>> not
>>> defined ...
>>>
>>> 2010-09-22 15:54:22,988 WARN TP-Processor14
>>>
>>> org.sakaiproject.site.tool.___**_helper.**
>>> managegroupsectionrole.____**rsf.GroupListProducer
>>> -
>>>
>>> org.sakaiproject.site.tool.___**_helper.**
>>> managegroupsectionrole.____**rsf.GroupListProducer at ____**
>>> 7762e799fillInComponent:
>>> cannot find user with id ...
>>>
>>> How can I remove those users and at least
>>> the data that
>>> leads to those
>>> warnings?
>>>
>>> Help with further cleanup of data related to
>>> those users
>>> is welcome.
>>>
>>> Cheers,
>>>
>>> J-F
>>>
>>> --
>>> Jean-Francois Leveque
>>> Australe CTO (local Sakai)
>>> University Pierre and Marie Curie
>>> France
>>>
>>
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