[Deploying Sakai] External users provided by LDAP cleanup

Zhen Qian zqian at umich.edu
Tue Aug 2 07:22:04 PDT 2011


Bebug level would be fine.

But the priority for now is to solve SAK-20957 first, I think.

- Zhen

On Aug 2, 2011, at 10:10 AM, Steve Swinsburg wrote:

> Could the error at least be dropped to debug? It's a known issue that deleted users still hang around in the realms and unlikely to be fixed so tools just need to code around it. 
> 
> It's not really a warning since it doesn't present anything to the user, only to someone watching the logs.
> 
> cheers.
> Steve
> 
> 
> 
> On 03/08/2011, at 12:00 AM, Zhen Qian wrote:
> 
>> Is there a provider id associated with site/group realm for those 1100 users? If so, you can go to the admin Realms tool to delete it. That should handle the warning log messages.
>> 
>> According to SAK-2973, deleted users are still member of the site. However, Site Info tool now won't show the user entry in UI, but log the "user not defined" warning message instead. However, I couldn't see the problem of "internal system error" as reported in SAK-20957. 
>> 
>> I tried (1) add/remove internal users; (2) turn on -Dsakai.demo=true in JAVA_OPTS setting, add the provider id to site, then remove this setting. Now I got all those "user not defined" error, but the Site Info tool is still functioning.
>> 
>> Thanks,
>> 
>> - Zhen
>> 
>> On Aug 2, 2011, at 5:53 AM, Warwick Chapman wrote:
>> 
>>> J-F
>>> 
>>> I have done this.  Please confirm it is as you require.
>>> 
>>> I am stuck in a position now where I cannot get to "Site Info" to remove these now ghost participants or add the new ones... Any ideas how I get around this for now?
>>> 
>>> -- Warwick Bruce Chapman | +27 83 7797 094 | http://warwickchapman.com
>>> 
>>> 
>>> On Tue, Aug 2, 2011 at 11:34 AM, Jean-Francois Leveque <jean-francois.leveque at upmc.fr> wrote:
>>> Warwick
>>> 
>>> Please upload your PNG file with a .png suffix to the JIRA issue and add all relevant comments.
>>> 
>>> The change in the error is expected. I'm really not sure which way to solve this will be best.
>>> 
>>> If there was a way to manually launch removal of one site's subscriptions that are not displayed because the user cannot be found, I think it would be better. We could then remove the MyWS sites for users that have no other site and we could then cleanup users that have no site.
>>> 
>>> I think the main problem is that Site Info hides the users it cannot find without returning any error.
>>> 
>>> What do you think?
>>> 
>>> Steve, do you think we should now go to the dev list?
>>> 
>>> cheers,
>>> J-F
>>> 
>>> 
>>> On 02/08/2011 11:11, Warwick Chapman wrote:
>>> Steve, J-F
>>> 
>>> Screenie attached.
>>> 
>>> I tried removing the removed users from SAKAI_USER_ID_MAP but now all
>>> that happens is that the error messages after the crash no longer have
>>> the EID's but the User ID's which I assume are in each site's
>>> configuration for participants.
>>> 
>>> Surely if a user no longer exists in SAKAI_USER or in the
>>> SAKAI_USER_ID_MAP it should automatically be removed from the
>>> participant list of any site?
>>> 
>>> The 1100+ errors now dumped look like this:
>>> 2011-08-02 10:54:02,797  WARN http-8080-Processor20
>>> org.sakaiproject.site.util.SiteParticipantHelper -
>>> SiteParticipantHelper.prepareParticipants: user not defined
>>> 135464b1-7a99-4434-94d0-95e4316f1243
>>> 2011-08-02 10:54:02,797  WARN http-8080-Processor20
>>> org.sakaiproject.site.util.SiteParticipantHelper -
>>> SiteParticipantHelper.prepareParticipants: user not defined
>>> 603a7cf8-36f5-4de1-bfaa-dcd59c59a0ad
>>> 
>>> Reading up on increasing the debut level.
>>> 
>>> -- Warwick Bruce Chapman | +27 83 7797 094 | http://warwickchapman.com
>>> 
>>> 
>>> On Tue, Aug 2, 2011 at 9:57 AM, Jean-Francois Leveque
>>> <jean-francois.leveque at upmc.fr <mailto:jean-francois.leveque at upmc.fr>>
>>> 
>>> wrote:
>>> 
>>>    I've raised Priority to Critical and added a comment with Warwick's
>>>    crash information.
>>> 
>>>    cheers,
>>>    J-F
>>> 
>>> 
>>>    On 02/08/2011 05:57, Steve Swinsburg wrote:
>>> 
>>>        I'm getting this on internal users as well. I added a user to a site
>>>        then deleted the user via the Admin Users tool and in Site Info
>>>        I get:
>>> 
>>>        2011-08-02 13:54:33,838 WARN http-8081-Processor22
>>>        org.sakaiproject.site.util.__SiteParticipantHelper -
>>>        SiteParticipantHelper.__prepareParticipants: user not defined
>>>        b52ec79d-940d-4124-9f21-__29092796616c
>>> 
>>>        https://jira.sakaiproject.org/__browse/SAK-20957
>>>        <https://jira.sakaiproject.org/browse/SAK-20957>
>>> 
>>>        cheers,
>>>        Steve
>>> 
>>> 
>>> 
>>> 
>>>        On 02/08/2011, at 10:46 AM, Warwick Chapman wrote:
>>> 
>>>            Steve
>>> 
>>>            Do you have any idea why I'd be getting a "crash" when trying to
>>>            access "Site Info" for one of the project sites with such users?
>>> 
>>>            All I get is "An internal server error occurred. Please try
>>>            again
>>>            later." before the list of users spews out into catalina.out
>>> 
>>>            -- Warwick Bruce Chapman | +27 83 7797 094
>>>            <tel:%2B27%2083%207797%20094> | http://warwickchapman.com
>>>            <http://warwickchapman.com/>
>>> 
>>> 
>>>            On Tue, Aug 2, 2011 at 2:07 AM, Steve Swinsburg
>>>            <steve.swinsburg at gmail.com
>>>            <mailto:steve.swinsburg at gmail.com>
>>>            <mailto:steve.swinsburg at gmail.__com
>>>            <mailto:steve.swinsburg at gmail.com>>> wrote:
>>> 
>>>                Unfortunately this is a known issue:
>>>            https://jira.sakaiproject.org/__browse/SAK-2973
>>>            <https://jira.sakaiproject.org/browse/SAK-2973>
>>> 
>>>                (and see linked issues)
>>> 
>>>                The tool will probably need a workaround for if there is
>>>            a user in
>>>                a site but no actual user because they have been deleted.
>>> 
>>>                cheers,
>>>                Steve
>>> 
>>> 
>>>                On 02/08/2011, at 8:57 AM, Warwick Chapman wrote:
>>> 
>>>                    Well
>>> 
>>>                    I have 1100 users in this category and now whenever
>>>                I try to
>>>                    visit "Site Info" for sites which all of those users
>>>                were a
>>>                    member of, all I get is "An internal server error
>>>                occurred.
>>>                    Please try again later." and catalina.out gets 1100
>>>                messages like
>>>                    this:
>>> 
>>>                    2011-08-02 00:49:25,559 WARN http-8080-Processor24
>>>                    org.sakaiproject.site.util.__SiteParticipantHelper -
>>>                    SiteParticipantHelper.__prepareParticipants: user
>>>                not defined username1
>>>                    2011-08-02 00:49:25,559 WARN http-8080-Processor24
>>>                    org.sakaiproject.site.util.__SiteParticipantHelper -
>>>                    SiteParticipantHelper.__prepareParticipants: user
>>>                not defined username2
>>> 
>>>                    -- Warwick Bruce Chapman | +27 83 7797 094
>>>                <tel:%2B27%2083%207797%20094>
>>>                <tel:%2B27%2083%207797%20094> | http://warwickchapman.com
>>> 
>>>                <http://warwickchapman.com/>
>>> 
>>> 
>>>                    On Mon, Aug 1, 2011 at 4:52 PM, Jean-Francois Leveque
>>>                <jean-francois.leveque at upmc.fr
>>>                <mailto:jean-francois.leveque at upmc.fr>
>>>                <mailto:jean-francois.leveque at __upmc.fr
>>>                <mailto:jean-francois.leveque at upmc.fr>>> wrote:
>>> 
>>>                        Hi Warwick,
>>> 
>>>                        I've been busy and because this doesn't bother
>>>                users, I
>>>                        didn't work on it. :(
>>> 
>>>                        The only idea I have so far is to remove site
>>>                subscriptions
>>>                        for those users, but I don't know which way is
>>>                best. I don't
>>>                        know which other things should be removed in
>>>                order not to
>>>                        break anything. Haven't tried any way of doing
>>>                this yet.
>>> 
>>>                        What do you think ?
>>> 
>>>                        J-F
>>> 
>>> 
>>>                        On 01/08/2011 11:55, Warwick Chapman wrote:
>>> 
>>>                            Hi J-F
>>> 
>>>                            I have this same issue now. Did you ever
>>>                find a solution
>>>                            to this?
>>> 
>>>                            -- Warwick Bruce Chapman | +27 83 7797 094
>>>                <tel:%2B27%2083%207797%20094>
>>>                <tel:%2B27%2083%207797%20094> | http://warwickchapman.com
>>> 
>>>                <http://warwickchapman.com/>
>>> 
>>> 
>>>                            On Wed, Sep 22, 2010 at 4:15 PM,
>>>                Jean-Francois Leveque
>>>                <jean-francois.leveque at upmc.fr
>>>                <mailto:jean-francois.leveque at upmc.fr>
>>>                <mailto:jean-francois.leveque at __upmc.fr
>>>                <mailto:jean-francois.leveque at upmc.fr>>
>>>                <mailto:jean-francois.leveque@
>>>                <mailto:jean-francois.leveque@>____upmc.fr <http://upmc.fr>
>>> 
>>>                <mailto:jean-francois.leveque at __upmc.fr
>>>                <mailto:jean-francois.leveque at upmc.fr>>>>
>>> 
>>>                            wrote:
>>> 
>>>                            Hi all,
>>> 
>>>                            I have external users provided by LDAP.
>>> 
>>>                            Some are not in the directory anymore and
>>>                I'm getting
>>>                            messages such as :
>>> 
>>>                            2010-09-22 15:53:47,008 WARN TP-Processor22
>>> 
>>>                  org.sakaiproject.site.util.____SiteParticipantHelper -
>>> 
>>>                  SiteParticipantHelper.____prepareParticipants: user not
>>>                            defined ...
>>> 
>>>                            2010-09-22 15:54:22,988 WARN TP-Processor14
>>> 
>>>                  org.sakaiproject.site.tool.____helper.managegroupsectionrole.____rsf.GroupListProducer
>>>                            -
>>> 
>>>                  org.sakaiproject.site.tool.____helper.managegroupsectionrole.____rsf.GroupListProducer at ____7762e799fillInComponent:
>>>                            cannot find user with id ...
>>> 
>>>                            How can I remove those users and at least
>>>                the data that
>>>                            leads to those
>>>                            warnings?
>>> 
>>>                            Help with further cleanup of data related to
>>>                those users
>>>                            is welcome.
>>> 
>>>                            Cheers,
>>> 
>>>                            J-F
>>> 
>>>                            --
>>>                            Jean-Francois Leveque
>>>                            Australe CTO (local Sakai)
>>>                            University Pierre and Marie Curie
>>>                            France
>>> 
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