[DG: Teaching & Learning] Reminder: Learning Activities Investigation: Persona review on Tues, Feb 9 (Feb 8 cancelled)

Tue Feb 9 21:04:44 PST 2010

Hello
Thank you to everyone who attended. Full notes are up on (http://confluence.sakaiproject.org/display/UX/February+8+and+9%2C+2010). I have not posted the presentation, because I need to buy the stock photos that were included, but hope to later this week.

We were lucky that representatives from 6 of the 8 participating schools could attend, as well as others involved in the design initiative for Sakai 3. Keli presented overall findings and 12 personas, as well as possible next steps. 

The interviewers who attended said that the persona, for the most part, represented the interviews they conducted (see full notes for exceptions). Since this was just an overview, they still have the chance to read the document  in full and comment further. I am hoping to get comment from VT and Michigan, as well as from schools who didn't conduct interviews. I'd like to get comments by Feb 22 (will be on vacation and working on local projects between now and then).

With only 60 minutes, however, there wasn't a lot of time to gather feedback on other things, like the problem/vision statement and the potential next steps, so please read on.

Problem and vision statements
I wanted to make sure we reviewed the persona, so we skipped over the problem and vision statements. Although it sounds grand, they are simply terms from the goal directed design process. The problem statement is essentially a summary of the findings, and the vision statement is a direct inversion of that; they are included in the full notes. Vision statement is a recommendation for future direction and doesn't imply immediate next steps. It hasn't been bought into by anyone, but the sponsored work by Sam Peck, with it's unified views and integrated communication, seems to already be headed in this direction.

Next steps: focus decision
We also had to rush through potential next steps before I could get comment. As described at the kickoff of this project, we're using the 6 step goal directed design process. We've completed two steps of goal directed design, Research and Modeling. Before we move onto the last two,  Design and Development, are two bridging steps: Requirements Definition and Framework Definition.

We don't mean "requirements" in the strict, traditional development or contract sense, but simply, a) what are the persona's expectations for what this should do and how it should behave, b) what are the context scenarios that describe at a high level what the persona has to do c)  based on that, what are the data and functional needs. 

The framework definition is the beginning of the sketching. Data and functional needs are given homes and shown in orientation to each other. One uses scenarios to walk users through them. 

The question is where to focus efforts next: cross-activity needs or activity-specific needs. Sam has essentially started the framework definition mostly for paper submission; it would be interesting however, to create scenarios that test to see how that design might need to be adjusted to meet the needs of specific persona (or see if it already works). This would not for immediate design but for plotting future directions; it could occur in parallel and would result in narrative, not pixels. Alternately we could delve into areas that are completely untouched, such as problem-set specific needs that aren't common at all and haven't been touched. 

Thank you
Keli Amann
User Experience Specialist
Academic Computing Services, Stanford University

----- Original Message -----
From: kamann at stanford.edu
To: "Keli Sato Amann" <kamann at stanford.edu>
Cc: "Josh Baron" <Josh.Baron at marist.edu>, "kpropst" <kpropst at indiana.edu>, "aj14" <aj14 at txstate.edu>, "Gaurav Cedric Bhatnagar" <gbhatnag at umich.edu>, "Lynn E. Ward" <leward at iupui.edu>, "Samantha Blevins" <sjblevin at vt.edu>, "adevans" <adevans at vt.edu>, "daryllberes" <daryllberes at gmail.com>, "Kristol J Hancock" <khancock at iupui.edu>, "sk16" <sk16 at txstate.edu>, "Teggin Summers" <techambe at vt.edu>, "mricci" <mricci at indiana.edu>, "Lynnette Flynn" <LFlynn at csu.edu.au>, "Philip Uys" <puys at csu.edu.au>, "hill" <hill at uwyo.edu>, lisa at media.berkeley.edu, "Daphne Ogle" <daphne at media.berkeley.edu>, "Janet Buchan" <jbuchan at csu.edu.au>, "brian" <brian.dashew at marist.edu>, "pedagogy" <pedagogy at collab.sakaiproject.org>, "sakai-ux" <sakai-ux at collab.sakaiproject.org>
Sent: Monday, February 8, 2010 11:12:43 AM GMT -08:00 US/Canada Pacific
Subject: Reminder: Learning Activities Investigation: Persona review on Tues, Feb 9 (Feb 8 cancelled)

Hello
Since everyone can make it on Tuesday Feb 9, and no one rsvped for the 8th, today's meeting has been canceled. If there was someone who wanted to attend who couldn't make it to either date, I would be willing to reschedule with them later in the week. 

For your convenience, meeting info below

Tues February 9, 12 Pacific (3 Eastern)

    * Telephone: +1 812 856 7060
    * Internet: 156.56.240.9

    * Conference Code: 386#
    * PIN: 72524#

Screensharing via https://webmeeting.dimdim.com/portal/JoinForm.action?confKey=kamann

Thanks
Keli
----- Original Message -----
From: kamann at stanford.edu
To: "pedagogy" <pedagogy at collab.sakaiproject.org>, "sakai-ux" <sakai-ux at collab.sakaiproject.org>
Cc: "Josh Baron" <Josh.Baron at marist.edu>, "kpropst" <kpropst at indiana.edu>, "aj14" <aj14 at txstate.edu>, "Gaurav Cedric Bhatnagar" <gbhatnag at umich.edu>, "Lynn E. Ward" <leward at iupui.edu>, "Samantha Blevins" <sjblevin at vt.edu>, "adevans" <adevans at vt.edu>, "daryllberes" <daryllberes at gmail.com>, "Kristol J Hancock" <khancock at iupui.edu>, "sk16" <sk16 at txstate.edu>, "Teggin Summers" <techambe at vt.edu>, "mricci" <mricci at indiana.edu>, "Lynnette Flynn" <LFlynn at csu.edu.au>, "Philip Uys" <puys at csu.edu.au>, "hill" <hill at uwyo.edu>, lisa at media.berkeley.edu, "Daphne Ogle" <daphne at media.berkeley.edu>, "Janet Buchan" <jbuchan at csu.edu.au>, "brian" <brian.dashew at marist.edu>
Sent: Wednesday, February 3, 2010 1:37:24 PM GMT -08:00 US/Canada Pacific
Subject: [CWall] Learning Activities Investigation: Persona review on Feb 8 and 9

Hello
Members of the T&L and UX communities conducted 30 interviews on their campus as part of investigation into learning activities.  (http://confluence.sakaiproject.org/display/UX/Sakai+3.0+capabilities+for+learning+activities). 

I will be reviewing the findings from these interview, primarily as embodied in 12 key persona, at two separate meetings on Monday and Tuesday, February 8 and 9. You'll find a link to Part 1 of the User and Domain Analysis from the URL below, but since it is over 30 pages, you can wait until Friday for the overview if you wish, then read it in more detail. The last part of the meeting will before initial reactions and discussion of next steps.

If you are interested in attending, please see this page for details about times and let me know what day you'll likely attend
http://confluence.sakaiproject.org/display/UX/February+8+and+9%2C+2010

It doesn't yet have call in information, but I will be posting that soon after I confirm availability--just sending this now so you can mark you calendars.

Looking forward to sharing this work,
Keli Amann
User Experience Specialist
Academic Computing Services, Stanford University
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