[DG: Teaching & Learning] Reminder: Learning Activities Investigation: Persona review on Tues, Feb 9 (Feb 8 cancelled)

Daphne Ogle daphne at media.berkeley.edu
Wed Feb 10 09:44:54 PST 2010


Thanks for all your great work on this Keli!  What a great  
representation of users across a broad range.  I know what a job it is  
to take all that raw data and synthesize it down to something  
meaningful like the personas.   A great contribution to the community!

As far as next steps, I like the idea of a parallel track to the  
assignments work to flesh out scenarios from various personas.  Clay  
and John will probably have more to say about this but my  
understanding is that assignments is being aside for a bit to get some  
of the more critical functionality (groups for instance) in for them  
for the March release.  The timing could be good to work through  
scenarios and be able to share those with Sam and Ed for their design  
work.

- Daphne

On Feb 9, 2010, at 9:04 PM, kamann at stanford.edu wrote:

> Hello
> Thank you to everyone who attended. Full notes are up on (http://confluence.sakaiproject.org/display/UX/February+8+and+9%2C+2010 
> ). I have not posted the presentation, because I need to buy the  
> stock photos that were included, but hope to later this week.
>
> We were lucky that representatives from 6 of the 8 participating  
> schools could attend, as well as others involved in the design  
> initiative for Sakai 3. Keli presented overall findings and 12  
> personas, as well as possible next steps.
>
> The interviewers who attended said that the persona, for the most  
> part, represented the interviews they conducted (see full notes for  
> exceptions). Since this was just an overview, they still have the  
> chance to read the document  in full and comment further. I am  
> hoping to get comment from VT and Michigan, as well as from schools  
> who didn't conduct interviews. I'd like to get comments by Feb 22  
> (will be on vacation and working on local projects between now and  
> then).
>
> With only 60 minutes, however, there wasn't a lot of time to gather  
> feedback on other things, like the problem/vision statement and the  
> potential next steps, so please read on.
>
> Problem and vision statements
> I wanted to make sure we reviewed the persona, so we skipped over  
> the problem and vision statements. Although it sounds grand, they  
> are simply terms from the goal directed design process. The problem  
> statement is essentially a summary of the findings, and the vision  
> statement is a direct inversion of that; they are included in the  
> full notes. Vision statement is a recommendation for future  
> direction and doesn't imply immediate next steps. It hasn't been  
> bought into by anyone, but the sponsored work by Sam Peck, with it's  
> unified views and integrated communication, seems to already be  
> headed in this direction.
>
> Next steps: focus decision
> We also had to rush through potential next steps before I could get  
> comment. As described at the kickoff of this project, we're using  
> the 6 step goal directed design process. We've completed two steps  
> of goal directed design, Research and Modeling. Before we move onto  
> the last two,  Design and Development, are two bridging steps:  
> Requirements Definition and Framework Definition.
>
> We don't mean "requirements" in the strict, traditional development  
> or contract sense, but simply, a) what are the persona's  
> expectations for what this should do and how it should behave, b)  
> what are the context scenarios that describe at a high level what  
> the persona has to do c)  based on that, what are the data and  
> functional needs.
>
> The framework definition is the beginning of the sketching. Data and  
> functional needs are given homes and shown in orientation to each  
> other. One uses scenarios to walk users through them.
>
> The question is where to focus efforts next: cross-activity needs or  
> activity-specific needs. Sam has essentially started the framework  
> definition mostly for paper submission; it would be interesting  
> however, to create scenarios that test to see how that design might  
> need to be adjusted to meet the needs of specific persona (or see if  
> it already works). This would not for immediate design but for  
> plotting future directions; it could occur in parallel and would  
> result in narrative, not pixels. Alternately we could delve into  
> areas that are completely untouched, such as problem-set specific  
> needs that aren't common at all and haven't been touched.
>
> Thank you
> Keli Amann
> User Experience Specialist
> Academic Computing Services, Stanford University
>
> ----- Original Message -----
> From: kamann at stanford.edu
> To: "Keli Sato Amann" <kamann at stanford.edu>
> Cc: "Josh Baron" <Josh.Baron at marist.edu>, "kpropst" <kpropst at indiana.edu 
> >, "aj14" <aj14 at txstate.edu>, "Gaurav Cedric Bhatnagar" <gbhatnag at umich.edu 
> >, "Lynn E. Ward" <leward at iupui.edu>, "Samantha Blevins" <sjblevin at vt.edu 
> >, "adevans" <adevans at vt.edu>, "daryllberes"  
> <daryllberes at gmail.com>, "Kristol J Hancock" <khancock at iupui.edu>,  
> "sk16" <sk16 at txstate.edu>, "Teggin Summers" <techambe at vt.edu>,  
> "mricci" <mricci at indiana.edu>, "Lynnette Flynn" <LFlynn at csu.edu.au>,  
> "Philip Uys" <puys at csu.edu.au>, "hill" <hill at uwyo.edu>, lisa at media.berkeley.edu 
> , "Daphne Ogle" <daphne at media.berkeley.edu>, "Janet Buchan" <jbuchan at csu.edu.au 
> >, "brian" <brian.dashew at marist.edu>, "pedagogy" <pedagogy at collab.sakaiproject.org 
> >, "sakai-ux" <sakai-ux at collab.sakaiproject.org>
> Sent: Monday, February 8, 2010 11:12:43 AM GMT -08:00 US/Canada  
> Pacific
> Subject: Reminder: Learning Activities Investigation: Persona review  
> on Tues, Feb 9 (Feb 8 cancelled)
>
> Hello
> Since everyone can make it on Tuesday Feb 9, and no one rsvped for  
> the 8th, today's meeting has been canceled. If there was someone who  
> wanted to attend who couldn't make it to either date, I would be  
> willing to reschedule with them later in the week.
>
> For your convenience, meeting info below
>
> Tues February 9, 12 Pacific (3 Eastern)
>
>
>    * Telephone: +1 812 856 7060
>    * Internet: 156.56.240.9
>
>    * Conference Code: 386#
>    * PIN: 72524#
>
> Screensharing via https://webmeeting.dimdim.com/portal/JoinForm.action?confKey=kamann
>
> Thanks
> Keli
> ----- Original Message -----
> From: kamann at stanford.edu
> To: "pedagogy" <pedagogy at collab.sakaiproject.org>, "sakai-ux" <sakai-ux at collab.sakaiproject.org 
> >
> Cc: "Josh Baron" <Josh.Baron at marist.edu>, "kpropst" <kpropst at indiana.edu 
> >, "aj14" <aj14 at txstate.edu>, "Gaurav Cedric Bhatnagar" <gbhatnag at umich.edu 
> >, "Lynn E. Ward" <leward at iupui.edu>, "Samantha Blevins" <sjblevin at vt.edu 
> >, "adevans" <adevans at vt.edu>, "daryllberes"  
> <daryllberes at gmail.com>, "Kristol J Hancock" <khancock at iupui.edu>,  
> "sk16" <sk16 at txstate.edu>, "Teggin Summers" <techambe at vt.edu>,  
> "mricci" <mricci at indiana.edu>, "Lynnette Flynn" <LFlynn at csu.edu.au>,  
> "Philip Uys" <puys at csu.edu.au>, "hill" <hill at uwyo.edu>, lisa at media.berkeley.edu 
> , "Daphne Ogle" <daphne at media.berkeley.edu>, "Janet Buchan" <jbuchan at csu.edu.au 
> >, "brian" <brian.dashew at marist.edu>
> Sent: Wednesday, February 3, 2010 1:37:24 PM GMT -08:00 US/Canada  
> Pacific
> Subject: [CWall] Learning Activities Investigation: Persona review  
> on Feb 8 and 9
>
> Hello
> Members of the T&L and UX communities conducted 30 interviews on  
> their campus as part of investigation into learning activities.  (http://confluence.sakaiproject.org/display/UX/Sakai+3.0+capabilities+for+learning+activities 
> ).
>
> I will be reviewing the findings from these interview, primarily as  
> embodied in 12 key persona, at two separate meetings on Monday and  
> Tuesday, February 8 and 9. You'll find a link to Part 1 of the User  
> and Domain Analysis from the URL below, but since it is over 30  
> pages, you can wait until Friday for the overview if you wish, then  
> read it in more detail. The last part of the meeting will before  
> initial reactions and discussion of next steps.
>
> If you are interested in attending, please see this page for details  
> about times and let me know what day you'll likely attend
> http://confluence.sakaiproject.org/display/UX/February+8+and+9%2C+2010
>
> It doesn't yet have call in information, but I will be posting that  
> soon after I confirm availability--just sending this now so you can  
> mark you calendars.
>
> Looking forward to sharing this work,
> Keli Amann
> User Experience Specialist
> Academic Computing Services, Stanford University
> _______________________________________________
> coursework-all mailing list
> coursework-all at lists.stanford.edu
> https://mailman.stanford.edu/mailman/listinfo/coursework-all

Daphne Ogle
Senior Interaction Designer
University of California, Berkeley
Educational Technology Services
daphne at media.berkeley.edu
cell (925)348-4372






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