[Contrib: Evaluation System] Reminder Email not being sent out with large group

Ellis, Richard rwellis at umich.edu
Wed Sep 30 11:04:54 PDT 2009


Bryan,

This lock is expected and not related to email.  (It's related to a task that runs periodically and checks that evaluation state is correct.)

You might look at the SCHEDULER_DELAYED_INVOCATION table.  The dates in that table correspond to times when email will be sent.  The normal tool behavior is to store pending notifications in that table until the date indicates its time to send a notification. I can't recall how far the tool goes in adjusting what's in that table to match changes in dates made through the tool. I'll take a look at that.

Dick


________________________________
From: Bryan Bakotich <bakotibj at plu.edu>
Date: Wed, 30 Sep 2009 13:55:34 -0400
To: Sean DeMonner <demonner at umich.edu>
Cc: Richard Ellis <rwellis at umich.edu>, <evaluation at collab.sakaiproject.org>
Subject: Re: [Contrib: Evaluation System] Reminder Email not being sent out  with large group

I just did some more looking in the database and I found something that might be causing this, but I'm not sure. In the EVAL_LOCK table there is one entry:
+----+---------------------+-------------------+---------------------+
| ID | LAST_MODIFIED       | NAME              | HOLDER              |
+----+---------------------+-------------------+---------------------+
|  3 | 2009-09-30 10:19:02 | eval_update_timer | sakai-1253754560608 |
+----+---------------------+-------------------+---------------------+
(sorry for the ugly formatting)

Why would this lock be here, and if I delete it do you think that will fix the problem?

On Wed, Sep 30, 2009 at 10:43 AM, Sean DeMonner <demonner at umich.edu> wrote:
We may be using different versions -- the field I'm referring to exists in our branch under Administrate -> Control Email Settings.

Failing that, you might also be able to look in the EVAL_CONFIG table to see what the value is for Next Reminder.

SMD.





On Sep 30, 2009, at 1:39 PM, Bryan Bakotich wrote:

I do not have a check next to the Enable single email per student setting in the control email settings page. Ours usually just sends out one large email to all the non respondent participants.

-Bryan

 On Wed, Sep 30, 2009 at 10:34 AM, Ellis, Richard <rwellis at umich.edu> wrote:


Bryan,

 Do you have a ? next to "Enable single email per student" in the Control Email Settings page?  If not I don't think the Next Reminder date field on that page matters.

 Thanks,

 Dick

________________________________
From: Sean DeMonner <demonner at umich.edu <http://demonner@umich.edu> >
 Date: Wed, 30 Sep 2009 13:17:49 -0400
 To: Bryan Bakotich <bakotibj at plu.edu <http://bakotibj@plu.edu> >
 Cc: <evaluation at collab.sakaiproject.org <http://evaluation@collab.sakaiproject.org> >
 Subject: Re: [Contrib: Evaluation System] Reminder Email not being sent out with large group


 But what is the date in the Next Reminder date field?:


<image.jpg>


 If that date isn't in the past when the job runs, then email won't be sent (just because the job runs, doesn't mean email is sent, the Next Reminder date also has to qualify).

 SMD.




 On Sep 30, 2009, at 1:13 PM, Bryan Bakotich wrote:


The eval opened on 9-23 at 6:20pm and it was set to send out a reminder every 4 days. Yesterday morning I changed that value to every day. The logs show no emails being sent out yet.

 -Bryan

  On Wed, Sep 30, 2009 at 10:01 AM, Sean DeMonner <demonner at umich.edu <http://demonner@umich.edu> > wrote:


  Does the Next Reminder Date value in the tool look correct (i.e. it's in the past when you expect the Reminder job to run)?

 SMD.




 On Sep 30, 2009, at 12:55 PM, Bryan Bakotich wrote:


Hi all,

 We are currently running an evaluation that is assigned to a single project site with 850 access users. The notification email went out fine, but none of the reminder emails are being sent out. There is nothing in the logs showing that the reminders should have gone out.

 I did a small run of this same eval on the same site earlier when it only had 3 participants and the reminders were sent out properly. Any ideas why this might be happening or places I should be looking for errors?

 We are running sakai 2.6.x with kernel 1.0.11 (I think) and evalsys 1.2.1 on a mysql 4 db.

 -Bryan

 --
 Bryan Bakotich
 Open Source Implementation Specialist
 Digital Media Center, Information & Technology Services
  Pacific Lutheran University
 Tacoma, WA 98447-0013
 Phone: 253-536-5021
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 SMD.


 ==========================================================
 Sean DeMonner, IT Senior Project Manager, CTools Implementation Group

 Digital Media Commons @ The Duderstadt Center, U-M      (734) 615-9765
 Pub Key 24DD6B09












 --
 Bryan Bakotich
 Open Source Implementation Specialist
 Digital Media Center, Information & Technology Services
 Pacific Lutheran University
  Tacoma, WA 98447-0013
 Phone: 253-536-5021




SMD.


 ==========================================================
 Sean DeMonner, IT Senior Project Manager, CTools Implementation Group
 Digital Media Commons @ The Duderstadt Center, U-M      (734) 615-9765
 Pub Key 24DD6B09












--
Bryan Bakotich
Open Source Implementation Specialist
Digital Media Center, Information & Technology Services
Pacific Lutheran University
Tacoma, WA 98447-0013
 Phone: 253-536-5021



SMD.


==========================================================
Sean DeMonner, IT Senior Project Manager, CTools Implementation Group
Digital Media Commons @ The Duderstadt Center, U-M      (734) 615-9765
Pub Key 24DD6B09









--
Bryan Bakotich
Open Source Implementation Specialist
Digital Media Center, Information & Technology Services
Pacific Lutheran University
Tacoma, WA 98447-0013
Phone: 253-536-5021

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