[cle-release-team] How to ask a question to our JIRA hosting guys?

[Aaron Zeckoski]

Cool. OK, ticket submitted:
https://support.wush.net/index.php?_m=tickets&_a=viewticket&ticketid=362631

-AZ


On Thu, Jul 19, 2012 at 2:36 PM, Anthony Whyte <arwhyte at umich.edu> wrote:
> See the following names below, sent to the infrastructure list last April.
> Each Sakai peep listed including yourself can email wush with requests.
>
> can an email support at wush.net with requests regarding your account.
>
>
> You should create an account and file a ticket:
>
> Basic details
> URL: https://support.wush.net/
>
> Account info
> Repository name: Sakai Project
>
>
> Begin forwarded message:
>
> From: Anthony Whyte <arwhyte at umich.edu>
> Date: April 1, 2012 8:08:29 PM EDT
> To: infrastructure at collab.sakaiproject.org
> Subject: Fwd: [infrastructure] Looking for a few good admins
>
> Wush has added the following names to our account profile.  You can all now
> file tickets at support.wush.net.
>
>
> Matthew Jones <matthew at longsight.com>
> Sam Ottenhoff <ottenhoff at longsight.com>
> Aaron Zeckoski <azeckoski at unicon.net>
> David Horwitz <david.horwitz at uct.ac.za>
> Swinsburg Steve <steve.swinsburg at gmail.com>
> Maurer Christopher <chmaurer at iupui.edu>
>
>
> Basic details
> URL: https://support.wush.net/
>
> Account info
> Repository name: Sakai Project
>
>
>
>
> Begin forwarded message:
>
> From: "Michael Ching" <support at wush.net>
> Date: April 1, 2012 10:17:28 AM HST
> To: arwhyte at umich.edu
> Cc: chmaurer at iupui.edu
> Subject: [#PVY-547050]: Adding addition Sakai Community contacts
> Reply-To: support at wush.net
>
> These contacts have been added to your account profile, so they can email
> support at wush.net with requests regarding your account.
>
> Ticket Details
> ===================
> Ticket ID: PVY-547050
> Department: Support
> Priority: Normal
> Status: Closed
>
>
> Begin forwarded message:
>
> From: Anthony Whyte <arwhyte at umich.edu>
> Date: April 1, 2012 5:28:02 AM HST
> To: Matthew Jones <matthew at longsight.com>
> Cc: infrastructure at collab.sakaiproject.org
> Subject: Re: [infrastructure] Looking for a few good admins
>
> Good man.
>
> Matthew Jones <matthew at longsight.com>
>
> I just press ganged the following hearty souls.  Any one else?
>
> Sam Ottenhoff <ottenhoff at longsight.com>
> Aaron Zeckoski <azeckoski at unicon.net>
> David Horwitz <david.horwitz at uct.ac.za>
> Swinsburg Steve <steve.swinsburg at gmail.com>
> Maurer Christopher <chmaurer at iupui.edu>
>
> Basic details
> URL: https://support.wush.net/
>
> Account info
> Repository name: Sakai Project
>
> I'll let you know when they have added each of you to their system
>
> Anth
>
>
>
> On Apr 1, 2012, at 5:20 AM, Matthew Jones wrote:
>
> I'd file them when needed Anthony,
>
> Thanks for your help getting this upgraded and this current issue resolved.
>
> On Sun, Apr 1, 2012 at 11:17 AM, Anthony Whyte <arwhyte at umich.edu> wrote:
>>
>> We should provide wush with additional admins who can file Jira/Confluence
>> tickets should I be unavailable.  Who would like to step forward and join in
>> the fun?
>>
>> Cheers,
>>
>> Anth
>> _______________________________________________
>> infrastructure mailing list
>> infrastructure at collab.sakaiproject.org
>> http://collab.sakaiproject.org/mailman/listinfo/infrastructure
>
>
>
> _______________________________________________
> infrastructure mailing list
> infrastructure at collab.sakaiproject.org
> http://collab.sakaiproject.org/mailman/listinfo/infrastructure
>
>
>
>
>
>
>
> On Jul 19, 2012, at 2:18 PM, Aaron Zeckoski wrote:
>
> I want to ask our JIRA hosting provider to run a query to update the
> sequence of our issue statuses as per this:
> https://jira.atlassian.com/browse/JRA-5189
>
> The status I want to move in front of Open is: "Awaiting Review" id=10024
>
> The SQL should be something like:
> update issuestatus set SEQUENCE=2 where pname='Open'
> update issuestatus set SEQUENCE=1 where id='10024'
>
> (though that will depend on the sequence value set for the other status'.)
>
> Anyone know how to get in tough with those guys?
> Is there a way to open a ticket with them maybe?
> -AZ
>
>
> --
> Aaron Zeckoski - Software Architect - http://tinyurl.com/azprofile
>
>
>
> _______________________________________________
> cle-release-team mailing list
> cle-release-team at collab.sakaiproject.org
> http://collab.sakaiproject.org/mailman/listinfo/cle-release-team
>



-- 
Aaron Zeckoski - Software Architect - http://tinyurl.com/azprofile