[cle-release-team] How to ask a question to our JIRA hosting guys?

Matthew Jones matthew at longsight.com
Thu Jul 19 11:48:50 PDT 2012


I would submit this supporting documentation incase they have any questions:
https://confluence.atlassian.com/display/JIRA/How+to+re-order+statuses

I've had no problems contacting wush support.

On Thu, Jul 19, 2012 at 2:18 PM, Aaron Zeckoski <azeckoski at unicon.net>wrote:

> I want to ask our JIRA hosting provider to run a query to update the
> sequence of our issue statuses as per this:
> https://jira.atlassian.com/browse/JRA-5189
>
> The status I want to move in front of Open is: "Awaiting Review" id=10024
>
> The SQL should be something like:
> update issuestatus set SEQUENCE=2 where pname='Open'
> update issuestatus set SEQUENCE=1 where id='10024'
>
> (though that will depend on the sequence value set for the other status'.)
>
> Anyone know how to get in tough with those guys?
> Is there a way to open a ticket with them maybe?
> -AZ
>
>
> --
> Aaron Zeckoski - Software Architect - http://tinyurl.com/azprofile
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>
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