[Using Sakai] Inconsistent Event Logs between Site Stats & Forums

[Katie Golus]

Matthew,

Ah ha!  I looked through the open issues, but didn't think to look at the
resolved ones.  We're on 2.9 still, so that's why we're seeing it.

Thank you so much for the info.  This will help a lot in terms of resolving
some questions we have around site usage.

Thanks,
Katie

_____________________
Katie Golus, Ed.M.
Instructional Designer
Antioch University
602 Anacapa Street
Santa Barbara, CA  93101
805-962-8179 x5161
kgolus at antioch.edu

Have an IT-related concern? Please contact the help desk, available 24/7.
Web form: IT Helpdesk <https://helpdesk.antioch.edu/> or Phone:
1-866-662-0056

On Wed, Oct 8, 2014 at 3:01 PM, Matthew Jones <matthew at longsight.com> wrote:

> Hi Katie,
>
> This issue was a bug and severe performance issue prior to Sakai 10.
> Basically every time it read a forum, it called a save to update the counts
> of how many times it was read, which also incremented this event (for
> sitestats). I'm not seeing this issue in Sakai 10 or trunk. How it's
> predictable for sitestats? I'd guess the response count would probably be
> equal to the new count + the read count.
>
> The original bug is https://jira.sakaiproject.org/browse/SAK-25149
>
> This was fixed in https://jira.sakaiproject.org/browse/SAK-27571
>
> On Wed, Oct 8, 2014 at 5:08 PM, Katie Golus <kgolus at antioch.edu> wrote:
>
>> We've been noticing some very drastic disparities between SiteStats and
>> Forums in terms of event counts, particularly around posting responses.
>>
>> On 10/8/14, Harold Hale and I did the following in a Forum:
>>
>>    - Katie created one Conversation.
>>    - Harold made one reply to the Conversation.
>>    - Katie made one reply to the Conversation.
>>
>> *Forums reflects these actions as:*
>> Name[image: Sort By Name] Authored  Read  Unread  Percent Read
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>  Golus, Katie 2 2 1 67%  Hale, Harold 1 2 1 67%
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *Below is the Site Stats log of those same actions:*
>>
>>
>> Name            Event                Date       Total
>>
>> Golus, Katie    New thread   10/8/14    2
>> Golus, Katie    Read thread   10/8/14    2
>> Golus, Katie    Response thread   10/8/14    3
>> Hale, Harold    New thread   10/8/14    1
>> Hale, Harold    Read thread   10/8/14    2
>> Hale, Harold    Response thread   10/8/14    3
>> Both agree on the number read (and that seems consistent with what we
>> would have viewed based on the order we posted), but they're very different
>> in terms of the new and responded counts, even after only one new
>> conversation and a single response each.  When I look at active course
>> sites, the counts in SiteStats are easily several hundred higher than I
>> expect them to be.
>>
>> Can anyone explain the SiteStats log?  Even knowing for sure if it
>> consistently double counts some actions would be useful in helping us and
>> faculty understand what SiteStats means by these labels and numbers.
>>
>> Thanks,
>> Katie
>>
>> _____________________
>> Katie Golus, Ed.M.
>> Instructional Designer
>> Antioch University
>> 602 Anacapa Street
>> Santa Barbara, CA  93101
>> 805-962-8179 x5161
>> kgolus at antioch.edu
>>
>> Have an IT-related concern? Please contact the help desk, available 24/7.
>> Web form: IT Helpdesk <https://helpdesk.antioch.edu/> or Phone:
>> 1-866-662-0056
>>
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>
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