[Using Sakai] Your experience with Email Archive tool

[Josh Baron]

Keli,

You may want to check in JIRA and/or on the dev list on this a bit as 
well. I could be wrong but I seem to recall, in the early days, that there 
was a technical issue related to how large volumes of email were "batched" 
and sent from Sakai.  I believe this issue was resolved awhile ago.

We don't use the Email Archive tools as the function existed through other 
systems so I can't speak to the other issues.

FYI, Josh

-----------------------------
Joshua Baron
Senior Academic Technology Officer
Marist College
Poughkeepsie, New York  12601
(845) 575-3623 (work)
Twitter: JoshBaron



From:   Keli Sato Amann <kamann at stanford.edu>
To:     sakai-user at collab.sakaiproject.org, 
Date:   02/16/2012 03:16 PM
Subject:        [Using Sakai] Your experience with Email Archive tool
Sent by:        sakai-user-bounces at collab.sakaiproject.org



Hello,
We've had random people on campus mentioning they wished that one could 
send an email to all site participants without logging into Sakai. It was 
a surprise to find that email archive already existed. However, I spoke 
with our tech support who was here early on and they said that we had 
looked into using it early on but got reports of it dropping email, so we 
stopped. For now, instructors an still use our Mailman installation to 
request a mailing list for their class that is already synched with 
enrollment as well as lists for just students and staff. But the ability 
to do this from Sakai might have some advantages for project sites, which 
would require more active management.

A search on "email archive sakai" reveals several schools seem to still be 
using email archive so I was wondering
1) did you also experience problems of mail being sent to that address but 
not being received and/or archived? If those problems were real, have they 
been addressed by code updates in later versions of the tool, or in 
tweaking local set up?

2) It would be interesting to know which of the following tools your 
school offers and which are available but stealthed (available only to 
those who ask). For instance, I have filled in what Stanford does below
-Mailtool (to be replaced in 2.9 by Mail Sender)--Stanford offered as 
stealthed tool but now offers Messages because this was deprecated
-Messages (MSGCNTR): yes, stealthed, considering making default
-Announcements: yes
-Email Archive: no

3) If you don't offer all 4, can you describe the reasons behind your 
offering? I can see that each of these tools are unique and have their own 
completely appropriate approaches to whether you can opt out, whether it 
is section aware, etc. But I worry that it would be overwhelming to offer 
3, let alone 4.

4) If you do use Email Archive did anyone tweak it so that the address is 
hardcoded and not customizable?

Keli Amann
User Experience Specialist
Academic Computing Services, Stanford University
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