[Using Sakai] Internet Explorer Downloading files problem

[Laura McCord]

I don't think it's the name of the file because it doesn't have any 
special characters or spaces; WoodwardCellBioF09Lec1.ppt

Thanks,
Laura



Kevin Longo wrote:
> Hi Laura,
>
> We’ve seen this in IE when the file users are trying to download files 
> with spaces or special characters (such as a period or a pound sign) 
> in the filename.  Because we have so many users and they’re all using 
> different browsers, office suites, and operating systems, we’ve been 
> training users not to upload files that contain anything but alpha 
> and/or numeric values.  So, instead of uploading “John’s Journal 
> #1.doc”, the user would upload “JohnsJournal1.doc”.  This has 
> alleviated many of our issues related to resources.
>
> Regards,
> -Kevin
>
>
>
> Kevin Longo
> RINET Systems Analyst
> 646 Camp Avenue
> North Kingstown, RI 02852
> (401) 295-9200
> kevin at staff.ri.net
>
>
> On 8/24/09 11:23 AM, "Laura McCord" <mccordl at southwestern.edu> wrote:
>
>     We are running a Sakai 2.5.4 and when we try to download a
>     resource from
>     Internet Explorer 7 or version 8 we get an error stating, "Explorer
>     cannot download the requested file.  Site is unavailable.  Try again
>     later.". Downloading works perfectly fine from Firefox.
>
>     Any suggestions on how to get this fixed?
>
>     Thanks,
>      Laura
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