[Building Sakai] My Workspace unavailable

[Earle Nietzel]

Hi Jeremy,

I sounds like to me that at one point the EID might haven been a USER_ID. I
would definitely check the SAKAI_USER_ID_MAP table to make sure it is
correct and corresponds with SAKAI_USER.

Unless you are using alias /site/~{EID} should produce a site unavailable.

Earle
Asahi Net Int.


On Fri, Jun 6, 2014 at 3:50 PM, Kusnetz, Jeremy <JKusnetz at apus.edu> wrote:

> We have a local user on the system (no LDAP or anything) where when they
> log in they can see their My Workspace.  But when they click on their link
> back to their My Workspace they get Site Unavailable.  Their My Workspace
> comes up just fine if you navigate to /site/~{USER_ID}, but not if you
> navigate to /site/~{EID}
>
> I’ve fully removed their My Workspace to let it rebuild, and I’ve also
> fully removed the user itself and recreated it using the same old USER_ID
> as they had before.
>
> I did notice that I found the REALM /site/~{EID} which for other users I
> can only find /site/~{USER_ID} realms.  What’s interesting is when I
> clicked on the username in the Realm I got an error that the user was not
> found.  But when looking at the /site/~{USER_ID} realm the same user is in
> there and I can click on the user and can get to the page where I can
> change their role and status.  I went and tried removing the /site/~{EID}
> realm, but that didn’t help.
>
> We have many thousands of users, and this is the first time I’ve seen
> something like this.
>
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