[Building Sakai] Sakai 2.9.3 neochat user is offline

[Adrian Fish]

Are you still have a problem with this? Another thing to look at is your
firewall config. If any of your app servers block jGroups messages, then
the heartbeat will not be set and users will appear offline.

Cheers,
Adrian.


On 8 August 2014 16:01, Wilson, Kimberly <wilsonk at mail.amc.edu> wrote:

>  Hi:
>
>
>
> Has anyone had any experience with using the neochat on different servers,
> you can see users are online in a site, but when you send messages it comes
> back with, for example,  “Kimberly Wilson is offline”, even though there is
> a green dot next to the user name and the user is not offline?
>
>
>
> We thought changing this in sakai.properties would make a differnce but it
> did not:
>
>
>
> portal.neochat=false
>
>
>
> and changed it to:
>
>
>
> portal.neochat=true
>
>
>
> Each server’s sakai.properties has the same portalchat.cluster.channel, as
> well
>
>
>
> Thank you!
>
>
>
> *Kim Wilson**,** MSCIS* | Systems Analyst – Sakai & IS Academic Systems |
> Albany Medical Center | 518-264-1055
>
>
>
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