[Building Sakai] deleting the polls options did not send email notification to the voters

Steve Swinsburg steve.swinsburg at gmail.com
Tue Jul 9 19:43:20 PDT 2013 

Have you tried enabling debug logging on the emailservice so you can see
exactly what is happening? It prints out a lot of useful data.


On Wed, Jul 10, 2013 at 10:28 AM, Sanghyun Jeon <euksa99 at gmail.com> wrote:

> What locale are you using?
>
> -->English
>
> I've tried 1.4.5 and 1.4.5-SNAPSHOT which was provided by sakai2.8.x_all
> I have the same error
>
> WARN] org.sakaiproject.email.impl.BasicEmailService:675 - send:
> javax.mail.internet.AddressException: Illegal address in string ``''
>
> As I mentioned before, I can send out email notification when I use "add
> participants" from SITE INFO and other tools such as announcement, forums
> tool can send out the email notification without any difficulty.
>
>
>
> Any suggestion?
>
> S
>
>
>
> On Tue, Jul 9, 2013 at 4:18 PM, Steve Swinsburg <steve.swinsburg at gmail.com
> > wrote:
>
>> What locale are you using?
>>
>> Sent from my iPad
>>
>> On 10/07/2013, at 2:18, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>
>> Even admin who has full permissions has the same experience.
>>
>> Any other suggestion?
>>
>> S
>>
>>
>>
>> On Mon, Jul 8, 2013 at 5:25 AM, Beth Kirschner <bkirschn at umich.edu>wrote:
>>
>>> This is probably a permissions problem (i.e. check the polls permissions
>>> for your login user).
>>>
>>> Also, all the http://nightly2.sakaiproject.org/ servers are now
>>> redirecting their email to tomcat's catalina.out log file (thanks Greg!).
>>>
>>> - Beth
>>>
>>>
>>> On Jul 5, 2013, at 6:04 PM, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>
>>> Thank you for your reply
>>>
>>> I just check catalina.out but cannot find polls delete option
>>> notification. Neither was stu88's email address euksa99 at gmail.com.
>>>
>>> I also reinstall
>>> https://source.sakaiproject.org/svn/polls/tags/polls-1.5.1/ to my local
>>> vm, but rebuild it,
>>> Unfortunately, I cannot add a new poll. Here's a strange behavior I
>>> got... Tomcat is silent..
>>>
>>> 1) click add polls
>>> 2) type question
>>> 3) click save and add options
>>> 4) next window shows the same add polls windows, which means question
>>> appears again and there is no save button
>>> 5) repeat step 2 again
>>> Since I cannot save the newly created polls, I cannot finish adding a
>>> new poll
>>>
>>> Any idea?
>>>
>>> S
>>>
>>>
>>> On Fri, Jul 5, 2013 at 1:36 PM, Beth Kirschner <bkirschn at umich.edu>wrote:
>>>
>>>> I don't believe any of our nightly servers (
>>>> http://nightly2.sakaiproject.org/)  have email enabled.
>>>>
>>>> You can try testing with the nightly experimental build - this is
>>>> running trunk, and logs all email to the tomcat logs:
>>>> server: http://nightly2.sakaiproject.org:8085/portal
>>>>  logs: http://nightly2.sakaiproject.org/logs/tomcat-contrib/ (see
>>>> catalina.out)
>>>>
>>>> - Beth
>>>>
>>>>
>>>> On Jul 5, 2013, at 2:41 PM, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>
>>>> I am wondering whether our nightly site (
>>>> http://nightly2.sakaiproject.org:8087/portal/) is able to send email
>>>> out to the users?
>>>> If so, looks like nightly site is also not working for poll delete
>>>> option notification, either.
>>>> Here's what I did to test on nightly
>>>>
>>>> 1) create a course site (SMPL101 Spring 2013)
>>>> 2) add a new user (stu88) with email address and pwd
>>>> 3) add a new user into the newly created a site
>>>> 4) create a poll as admin and become a new user, stu88 to vote
>>>> 5) login as a admin and check the result, first and make sure stu88
>>>> voted for option3
>>>> 6) delete option3 and check to send notification email who voted the
>>>> deleted option
>>>> 7) stu88 have not received the notification email.
>>>>
>>>>
>>>> If nightly cannot send out an email, please, let me know how I can test
>>>> this poll feature?
>>>> If poll 1.5 does not have this issue, I would like to update our
>>>> current version (1.4.5) in order to resolve this problem. However, I want
>>>> to confirm this feature works on Poll 1.5, first.
>>>>
>>>> Thank you in advance
>>>>
>>>> S
>>>>
>>>>
>>>>
>>>> On Tue, Jun 18, 2013 at 1:15 AM, Steve Swinsburg <
>>>> steve.swinsburg at gmail.com> wrote:
>>>>
>>>>> Can you enable debug level logging for the email service api package,
>>>>> the you will see the full contents of the message going out. I wonder if
>>>>> you get notifications from site manage? It may be an issue with email
>>>>> template service. But enable debug logging and you will see more info.
>>>>>
>>>>> Cheers,
>>>>> Steve
>>>>>
>>>>> Sent from my iPad
>>>>>
>>>>> On 18/06/2013, at 4:15, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>
>>>>> all users.
>>>>> No user who votes the deleted option ( regardless of their role)
>>>>> receive the email.
>>>>>
>>>>> S
>>>>>
>>>>>
>>>>>  On Sat, Jun 15, 2013 at 1:00 AM, Steve Swinsburg <
>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>
>>>>>> Does it do this for all users or only some? Does anyone get the email?
>>>>>>
>>>>>> Sent from my iPad
>>>>>>
>>>>>> On 15/06/2013, at 1:56, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>
>>>>>> I've tried both guest account (gmail) and our campus account. Both
>>>>>> users did not receive the notification email :(
>>>>>>
>>>>>> S
>>>>>>
>>>>>>
>>>>>> On Thu, Jun 13, 2013 at 6:02 PM, Steve Swinsburg <
>>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>>
>>>>>>> Right so what is the email address of the user that it is trying to
>>>>>>> send to?
>>>>>>>
>>>>>>> Sent from my iPad
>>>>>>>
>>>>>>> On 14/06/2013, at 10:41, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>>
>>>>>>> Here's the full tomcat error. Hope somebody helps me why student
>>>>>>> cannot receive the notification email after poll option has been deleted.
>>>>>>> As you see the problem is : javax.mail.internet.AddressException: Illegal
>>>>>>> address in string ``''
>>>>>>>
>>>>>>> I change the user from admin to the specific instructor (I thought
>>>>>>> admin might don't have an email address), but the result is the same.
>>>>>>>
>>>>>>> 2013-06-13 17:34:57.685 [DEBUG]
>>>>>>> org.sakaiproject.coursemanagement.impl.provider.SectionRoleResolver:137 -
>>>>>>> Found 0 currently enrolled sections for user admin
>>>>>>> 2013-06-13 17:34:57.688 [DEBUG]
>>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
>>>>>>> - Found 0 groups for admin from resolver
>>>>>>> org.sakaiproject.coursemanagement.impl.provider.SectionRoleResolver
>>>>>>> 2013-06-13 17:34:57.689 [DEBUG]
>>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseOfferingRoleResolver:118
>>>>>>> - Found 0 course offering roles for admin
>>>>>>> 2013-06-13 17:34:57.690 [DEBUG]
>>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
>>>>>>> - Found 0 groups for admin from resolver
>>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseOfferingRoleResolver
>>>>>>> 2013-06-13 17:34:57.691 [DEBUG]
>>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseSetRoleResolver:102 -
>>>>>>> getGroupRoles: admin
>>>>>>> 2013-06-13 17:34:57.693 [DEBUG]
>>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
>>>>>>> - Found 0 groups for admin from resolver
>>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseSetRoleResolver
>>>>>>> 2013-06-13 17:34:57.693 [DEBUG]
>>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:163
>>>>>>> - ______________getGroupRolesForUser={}
>>>>>>> 2013-06-13 17:35:32.936 [INFO]
>>>>>>> org.sakaiproject.poll.tool.params.PollToolBean:296 - about to delete option
>>>>>>> 2253
>>>>>>> 2013-06-13 17:35:32.956 [INFO]
>>>>>>> org.sakaiproject.poll.service.impl.PollListManagerImpl:326 - Option id 2253
>>>>>>> deleted
>>>>>>> 2013-06-13 17:35:33.411 [WARN]
>>>>>>> org.sakaiproject.email.impl.BasicEmailService:675 - send:
>>>>>>> javax.mail.internet.AddressException: Illegal address in string ``''
>>>>>>> 2013-06-13 17:35:37.296 [INFO]
>>>>>>> org.sakaiproject.poll.tool.params.PollToolBean:184 - Poll saved with id of
>>>>>>> 691
>>>>>>>
>>>>>>>
>>>>>>> Thank you in advance.
>>>>>>>
>>>>>>> S
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jun 13, 2013 at 5:05 PM, Steve Swinsburg <
>>>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>>>
>>>>>>>> Sorry, phone typo. Send the full error. And do it on the mailing
>>>>>>>> list not directly to me.
>>>>>>>>
>>>>>>>> Cheers
>>>>>>>>
>>>>>>>> Sent from my iPhone
>>>>>>>>
>>>>>>>> On 14/06/2013, at 7:48, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>>>
>>>>>>>> Sorry, I did not quite understand what you meant "Ca you end the
>>>>>>>> full error in Sakai.props. Also can you do all of this on list please."
>>>>>>>> Do I send you full tomcat error or sakai.properties?
>>>>>>>>
>>>>>>>> S
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, Jun 12, 2013 at 8:39 PM, Steve Swinsburg <
>>>>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>>>>
>>>>>>>>> Ca you end the full error in Sakai.props. Also can you do all of
>>>>>>>>> this on list please.
>>>>>>>>>
>>>>>>>>> Sent from my iPad
>>>>>>>>>
>>>>>>>>> On 13/06/2013, at 10:30, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>>>>
>>>>>>>>> In Sakai.properties we have the below info for our server info
>>>>>>>>>
>>>>>>>>> #serverId        = Sakai1               #Now in local.properties
>>>>>>>>> serverName       = Sakaitest.AISO.Claremont.Edu<http://sakaitest.aiso.claremont.edu/>
>>>>>>>>> ui.institution   = The Claremont Colleges
>>>>>>>>> ui.service       = Claremont Collaborative Learning Environment
>>>>>>>>> version.service  = v2.8.x
>>>>>>>>> version.sakai    = 2.8.x
>>>>>>>>>
>>>>>>>>> serverUrl        = https://sakaitest.aiso.claremont.edu
>>>>>>>>> portalPath       = /portal
>>>>>>>>> accessPath       = /access
>>>>>>>>> helpPath         = /help
>>>>>>>>> toolPath         = /portal/tool
>>>>>>>>> gatewaySiteId    = !gateway
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Wed, Jun 12, 2013 at 4:13 PM, Steve Swinsburg <
>>>>>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>>>>>
>>>>>>>>>> What's your hostname value in Sakai props?
>>>>>>>>>>
>>>>>>>>>> Sent from my iPad
>>>>>>>>>>
>>>>>>>>>> On 13/06/2013, at 1:55, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>> Can you send email notifications normally? ie from announcements?
>>>>>>>>>> --> YES
>>>>>>>>>> That error is likely to do with the email settings in sakai
>>>>>>>>>> properties. Can you post those, include the email address ones.
>>>>>>>>>> --> Does Polls has a separate email settings in sakai.properties?
>>>>>>>>>>  send: javax.mail.internet.AddressException: Illegal address in
>>>>>>>>>> string ``'' --> It seems to me email address is empty string.
>>>>>>>>>>
>>>>>>>>>> Below is all my email setting at sakai.properties
>>>>>>>>>> #############################################
>>>>>>>>>> # Email
>>>>>>>>>> ##########################
>>>>>>>>>>
>>>>>>>>>> smtp.enabled = true
>>>>>>>>>> smtp at org.sakaiproject.email.api.EmailService =
>>>>>>>>>> sakaitest.aiso.claremont.edu
>>>>>>>>>>
>>>>>>>>>> portal.error.email = sakai.bugs at pomona.edu
>>>>>>>>>>
>>>>>>>>>> setup.request = please-do-not-reply at claremont.edu
>>>>>>>>>>
>>>>>>>>>> notifyNewUserEmail    = true
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> PS:
>>>>>>>>>> Announcement uses "setup.request =
>>>>>>>>>> please-do-not-reply at claremont.edu"
>>>>>>>>>> Please let me know if I miss any email setting for polls
>>>>>>>>>> Thanks
>>>>>>>>>>
>>>>>>>>>> S
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Tue, Jun 11, 2013 at 8:18 PM, Steve Swinsburg <
>>>>>>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Can you send email notifications normally? ie from
>>>>>>>>>>> announcements? That error is likely to do with the email settings in sakai
>>>>>>>>>>> properties. Can you post those, include the email address ones.
>>>>>>>>>>>
>>>>>>>>>>> Cheers
>>>>>>>>>>> Steve
>>>>>>>>>>>
>>>>>>>>>>> Sent from my iPhone
>>>>>>>>>>>
>>>>>>>>>>> On 12/06/2013, at 10:35, Sanghyun Jeon <euksa99 at gmail.com>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>> Hello All,
>>>>>>>>>>>
>>>>>>>>>>> After deleting an option with votes, we click to send email
>>>>>>>>>>> notification to the voters. However, the voter does not receive any email
>>>>>>>>>>> notification.
>>>>>>>>>>>
>>>>>>>>>>> To reproduce:
>>>>>>>>>>> click on Edit under an existing poll
>>>>>>>>>>> Click on delete next to one of the answers to the poll
>>>>>>>>>>> Choose to notify users that answer is being deleted and to vote
>>>>>>>>>>> again.
>>>>>>>>>>>
>>>>>>>>>>> The user who voted for that particular answer did not receive
>>>>>>>>>>> any email from Sakai telling him/her to vote again.
>>>>>>>>>>>
>>>>>>>>>>> Tomcat log shows
>>>>>>>>>>>
>>>>>>>>>>> 2013-06-11 17:22:41.986 [WARN]
>>>>>>>>>>> org.sakaiproject.email.impl.BasicEmailService:675 - send:
>>>>>>>>>>> javax.mail.internet.AddressException: Illegal address in string ``''
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> I am wondering where I should dig first in order to resolve this
>>>>>>>>>>> problem...
>>>>>>>>>>>
>>>>>>>>>>> We are using polls 1.4.5-SNAPSHOT and parent is
>>>>>>>>>>> sakai-standard-tool 2.8.6 within Sakai 2.8_x_all
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Please shed some light on this, so that I can resolve this issue.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Thank you.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> S
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> _______________________________________________
>>>>>>>>>>> sakai-dev mailing list
>>>>>>>>>>> sakai-dev at collab.sakaiproject.org
>>>>>>>>>>> http://collab.sakaiproject.org/mailman/listinfo/sakai-dev
>>>>>>>>>>>
>>>>>>>>>>> TO UNSUBSCRIBE: send email to
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>>>>>>>>>>> "unsubscribe"
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>> _______________________________________________
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>>>>
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>>>>
>>>
>>>
>>
>
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