[Building Sakai] deleting the polls options did not send email notification to the voters

Sanghyun Jeon euksa99 at gmail.com
Tue Jul 9 17:28:58 PDT 2013


What locale are you using?

-->English

I've tried 1.4.5 and 1.4.5-SNAPSHOT which was provided by sakai2.8.x_all
I have the same error

WARN] org.sakaiproject.email.impl.BasicEmailService:675 - send:
javax.mail.internet.AddressException: Illegal address in string ``''

As I mentioned before, I can send out email notification when I use "add
participants" from SITE INFO and other tools such as announcement, forums
tool can send out the email notification without any difficulty.



Any suggestion?

S



On Tue, Jul 9, 2013 at 4:18 PM, Steve Swinsburg
<steve.swinsburg at gmail.com>wrote:

> What locale are you using?
>
> Sent from my iPad
>
> On 10/07/2013, at 2:18, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>
> Even admin who has full permissions has the same experience.
>
> Any other suggestion?
>
> S
>
>
>
> On Mon, Jul 8, 2013 at 5:25 AM, Beth Kirschner <bkirschn at umich.edu> wrote:
>
>> This is probably a permissions problem (i.e. check the polls permissions
>> for your login user).
>>
>> Also, all the http://nightly2.sakaiproject.org/ servers are now
>> redirecting their email to tomcat's catalina.out log file (thanks Greg!).
>>
>> - Beth
>>
>>
>> On Jul 5, 2013, at 6:04 PM, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>
>> Thank you for your reply
>>
>> I just check catalina.out but cannot find polls delete option
>> notification. Neither was stu88's email address euksa99 at gmail.com.
>>
>> I also reinstall
>> https://source.sakaiproject.org/svn/polls/tags/polls-1.5.1/ to my local
>> vm, but rebuild it,
>> Unfortunately, I cannot add a new poll. Here's a strange behavior I
>> got... Tomcat is silent..
>>
>> 1) click add polls
>> 2) type question
>> 3) click save and add options
>> 4) next window shows the same add polls windows, which means question
>> appears again and there is no save button
>> 5) repeat step 2 again
>> Since I cannot save the newly created polls, I cannot finish adding a new
>> poll
>>
>> Any idea?
>>
>> S
>>
>>
>> On Fri, Jul 5, 2013 at 1:36 PM, Beth Kirschner <bkirschn at umich.edu>wrote:
>>
>>> I don't believe any of our nightly servers (
>>> http://nightly2.sakaiproject.org/)  have email enabled.
>>>
>>> You can try testing with the nightly experimental build - this is
>>> running trunk, and logs all email to the tomcat logs:
>>> server: http://nightly2.sakaiproject.org:8085/portal
>>>  logs: http://nightly2.sakaiproject.org/logs/tomcat-contrib/ (see
>>> catalina.out)
>>>
>>> - Beth
>>>
>>>
>>> On Jul 5, 2013, at 2:41 PM, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>
>>> I am wondering whether our nightly site (
>>> http://nightly2.sakaiproject.org:8087/portal/) is able to send email
>>> out to the users?
>>> If so, looks like nightly site is also not working for poll delete
>>> option notification, either.
>>> Here's what I did to test on nightly
>>>
>>> 1) create a course site (SMPL101 Spring 2013)
>>> 2) add a new user (stu88) with email address and pwd
>>> 3) add a new user into the newly created a site
>>> 4) create a poll as admin and become a new user, stu88 to vote
>>> 5) login as a admin and check the result, first and make sure stu88
>>> voted for option3
>>> 6) delete option3 and check to send notification email who voted the
>>> deleted option
>>> 7) stu88 have not received the notification email.
>>>
>>>
>>> If nightly cannot send out an email, please, let me know how I can test
>>> this poll feature?
>>> If poll 1.5 does not have this issue, I would like to update our current
>>> version (1.4.5) in order to resolve this problem. However, I want to
>>> confirm this feature works on Poll 1.5, first.
>>>
>>> Thank you in advance
>>>
>>> S
>>>
>>>
>>>
>>> On Tue, Jun 18, 2013 at 1:15 AM, Steve Swinsburg <
>>> steve.swinsburg at gmail.com> wrote:
>>>
>>>> Can you enable debug level logging for the email service api package,
>>>> the you will see the full contents of the message going out. I wonder if
>>>> you get notifications from site manage? It may be an issue with email
>>>> template service. But enable debug logging and you will see more info.
>>>>
>>>> Cheers,
>>>> Steve
>>>>
>>>> Sent from my iPad
>>>>
>>>> On 18/06/2013, at 4:15, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>
>>>> all users.
>>>> No user who votes the deleted option ( regardless of their role)
>>>> receive the email.
>>>>
>>>> S
>>>>
>>>>
>>>>  On Sat, Jun 15, 2013 at 1:00 AM, Steve Swinsburg <
>>>> steve.swinsburg at gmail.com> wrote:
>>>>
>>>>> Does it do this for all users or only some? Does anyone get the email?
>>>>>
>>>>> Sent from my iPad
>>>>>
>>>>> On 15/06/2013, at 1:56, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>
>>>>> I've tried both guest account (gmail) and our campus account. Both
>>>>> users did not receive the notification email :(
>>>>>
>>>>> S
>>>>>
>>>>>
>>>>> On Thu, Jun 13, 2013 at 6:02 PM, Steve Swinsburg <
>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>
>>>>>> Right so what is the email address of the user that it is trying to
>>>>>> send to?
>>>>>>
>>>>>> Sent from my iPad
>>>>>>
>>>>>> On 14/06/2013, at 10:41, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>
>>>>>> Here's the full tomcat error. Hope somebody helps me why student
>>>>>> cannot receive the notification email after poll option has been deleted.
>>>>>> As you see the problem is : javax.mail.internet.AddressException: Illegal
>>>>>> address in string ``''
>>>>>>
>>>>>> I change the user from admin to the specific instructor (I thought
>>>>>> admin might don't have an email address), but the result is the same.
>>>>>>
>>>>>> 2013-06-13 17:34:57.685 [DEBUG]
>>>>>> org.sakaiproject.coursemanagement.impl.provider.SectionRoleResolver:137 -
>>>>>> Found 0 currently enrolled sections for user admin
>>>>>> 2013-06-13 17:34:57.688 [DEBUG]
>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
>>>>>> - Found 0 groups for admin from resolver
>>>>>> org.sakaiproject.coursemanagement.impl.provider.SectionRoleResolver
>>>>>> 2013-06-13 17:34:57.689 [DEBUG]
>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseOfferingRoleResolver:118
>>>>>> - Found 0 course offering roles for admin
>>>>>> 2013-06-13 17:34:57.690 [DEBUG]
>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
>>>>>> - Found 0 groups for admin from resolver
>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseOfferingRoleResolver
>>>>>> 2013-06-13 17:34:57.691 [DEBUG]
>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseSetRoleResolver:102 -
>>>>>> getGroupRoles: admin
>>>>>> 2013-06-13 17:34:57.693 [DEBUG]
>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
>>>>>> - Found 0 groups for admin from resolver
>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseSetRoleResolver
>>>>>> 2013-06-13 17:34:57.693 [DEBUG]
>>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:163
>>>>>> - ______________getGroupRolesForUser={}
>>>>>> 2013-06-13 17:35:32.936 [INFO]
>>>>>> org.sakaiproject.poll.tool.params.PollToolBean:296 - about to delete option
>>>>>> 2253
>>>>>> 2013-06-13 17:35:32.956 [INFO]
>>>>>> org.sakaiproject.poll.service.impl.PollListManagerImpl:326 - Option id 2253
>>>>>> deleted
>>>>>> 2013-06-13 17:35:33.411 [WARN]
>>>>>> org.sakaiproject.email.impl.BasicEmailService:675 - send:
>>>>>> javax.mail.internet.AddressException: Illegal address in string ``''
>>>>>> 2013-06-13 17:35:37.296 [INFO]
>>>>>> org.sakaiproject.poll.tool.params.PollToolBean:184 - Poll saved with id of
>>>>>> 691
>>>>>>
>>>>>>
>>>>>> Thank you in advance.
>>>>>>
>>>>>> S
>>>>>>
>>>>>>
>>>>>> On Thu, Jun 13, 2013 at 5:05 PM, Steve Swinsburg <
>>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>>
>>>>>>> Sorry, phone typo. Send the full error. And do it on the mailing
>>>>>>> list not directly to me.
>>>>>>>
>>>>>>> Cheers
>>>>>>>
>>>>>>> Sent from my iPhone
>>>>>>>
>>>>>>> On 14/06/2013, at 7:48, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>>
>>>>>>> Sorry, I did not quite understand what you meant "Ca you end the
>>>>>>> full error in Sakai.props. Also can you do all of this on list please."
>>>>>>> Do I send you full tomcat error or sakai.properties?
>>>>>>>
>>>>>>> S
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jun 12, 2013 at 8:39 PM, Steve Swinsburg <
>>>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>>>
>>>>>>>> Ca you end the full error in Sakai.props. Also can you do all of
>>>>>>>> this on list please.
>>>>>>>>
>>>>>>>> Sent from my iPad
>>>>>>>>
>>>>>>>> On 13/06/2013, at 10:30, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>>>
>>>>>>>> In Sakai.properties we have the below info for our server info
>>>>>>>>
>>>>>>>> #serverId        = Sakai1               #Now in local.properties
>>>>>>>> serverName       = Sakaitest.AISO.Claremont.Edu<http://sakaitest.aiso.claremont.edu/>
>>>>>>>> ui.institution   = The Claremont Colleges
>>>>>>>> ui.service       = Claremont Collaborative Learning Environment
>>>>>>>> version.service  = v2.8.x
>>>>>>>> version.sakai    = 2.8.x
>>>>>>>>
>>>>>>>> serverUrl        = https://sakaitest.aiso.claremont.edu
>>>>>>>> portalPath       = /portal
>>>>>>>> accessPath       = /access
>>>>>>>> helpPath         = /help
>>>>>>>> toolPath         = /portal/tool
>>>>>>>> gatewaySiteId    = !gateway
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, Jun 12, 2013 at 4:13 PM, Steve Swinsburg <
>>>>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>>>>
>>>>>>>>> What's your hostname value in Sakai props?
>>>>>>>>>
>>>>>>>>> Sent from my iPad
>>>>>>>>>
>>>>>>>>> On 13/06/2013, at 1:55, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>>>>
>>>>>>>>> Can you send email notifications normally? ie from announcements?
>>>>>>>>> --> YES
>>>>>>>>> That error is likely to do with the email settings in sakai
>>>>>>>>> properties. Can you post those, include the email address ones.
>>>>>>>>> --> Does Polls has a separate email settings in sakai.properties?
>>>>>>>>>  send: javax.mail.internet.AddressException: Illegal address in
>>>>>>>>> string ``'' --> It seems to me email address is empty string.
>>>>>>>>>
>>>>>>>>> Below is all my email setting at sakai.properties
>>>>>>>>> #############################################
>>>>>>>>> # Email
>>>>>>>>> ##########################
>>>>>>>>>
>>>>>>>>> smtp.enabled = true
>>>>>>>>> smtp at org.sakaiproject.email.api.EmailService =
>>>>>>>>> sakaitest.aiso.claremont.edu
>>>>>>>>>
>>>>>>>>> portal.error.email = sakai.bugs at pomona.edu
>>>>>>>>>
>>>>>>>>> setup.request = please-do-not-reply at claremont.edu
>>>>>>>>>
>>>>>>>>> notifyNewUserEmail    = true
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> PS:
>>>>>>>>> Announcement uses "setup.request =
>>>>>>>>> please-do-not-reply at claremont.edu"
>>>>>>>>> Please let me know if I miss any email setting for polls
>>>>>>>>> Thanks
>>>>>>>>>
>>>>>>>>> S
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tue, Jun 11, 2013 at 8:18 PM, Steve Swinsburg <
>>>>>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>>>>>
>>>>>>>>>> Can you send email notifications normally? ie from announcements?
>>>>>>>>>> That error is likely to do with the email settings in sakai properties. Can
>>>>>>>>>> you post those, include the email address ones.
>>>>>>>>>>
>>>>>>>>>> Cheers
>>>>>>>>>> Steve
>>>>>>>>>>
>>>>>>>>>> Sent from my iPhone
>>>>>>>>>>
>>>>>>>>>> On 12/06/2013, at 10:35, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>> Hello All,
>>>>>>>>>>
>>>>>>>>>> After deleting an option with votes, we click to send email
>>>>>>>>>> notification to the voters. However, the voter does not receive any email
>>>>>>>>>> notification.
>>>>>>>>>>
>>>>>>>>>> To reproduce:
>>>>>>>>>> click on Edit under an existing poll
>>>>>>>>>> Click on delete next to one of the answers to the poll
>>>>>>>>>> Choose to notify users that answer is being deleted and to vote
>>>>>>>>>> again.
>>>>>>>>>>
>>>>>>>>>> The user who voted for that particular answer did not receive any
>>>>>>>>>> email from Sakai telling him/her to vote again.
>>>>>>>>>>
>>>>>>>>>> Tomcat log shows
>>>>>>>>>>
>>>>>>>>>> 2013-06-11 17:22:41.986 [WARN]
>>>>>>>>>> org.sakaiproject.email.impl.BasicEmailService:675 - send:
>>>>>>>>>> javax.mail.internet.AddressException: Illegal address in string ``''
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> I am wondering where I should dig first in order to resolve this
>>>>>>>>>> problem...
>>>>>>>>>>
>>>>>>>>>> We are using polls 1.4.5-SNAPSHOT and parent is
>>>>>>>>>> sakai-standard-tool 2.8.6 within Sakai 2.8_x_all
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Please shed some light on this, so that I can resolve this issue.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thank you.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> S
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> _______________________________________________
>>>>>>>>>> sakai-dev mailing list
>>>>>>>>>> sakai-dev at collab.sakaiproject.org
>>>>>>>>>> http://collab.sakaiproject.org/mailman/listinfo/sakai-dev
>>>>>>>>>>
>>>>>>>>>> TO UNSUBSCRIBE: send email to
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>>>>>>>>>> "unsubscribe"
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
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>>
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>
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