[Building Sakai] Critical issue: 'file upload' questions

[Steve Swinsburg]

Yes, /tmp/ is volatile and its unfortunate that the default was set as
that. It's since been changed to a directory that is not /tmp/. However if
you've lost files you'll need to restore from a backup to get those files
back.

See
https://jira.sakaiproject.org/browse/SAK-20458
https://jira.sakaiproject.org/browse/SAM-662
https://jira.sakaiproject.org/browse/SAM-1548

regards,
S




On Wed, Apr 17, 2013 at 7:54 PM, Daniel Merino <daniel.merino at unavarra.es>wrote:

> This happened to us several months ago.
>
> If I remember well, /tmp/ is completely deleted each time that server is
> rebooted and also it has some daemon that deletes files (but not
> directories) older than a configured date.
>
> We also left /tmp as default in sakai.properties. It was our fault, but
> IMHO there should be a warning pointing that property to be changed
>
> Fortunately, we stored tmp too in our backups, so we could restore it
> and copy the files to another folder.
>
> Hope it helps.
> Best regards.
>
> El 17/04/2013 11:21, RAUL SANCHEZ VEGAS escribió:
> > Hi
> >
> > We have a critical issue with the 'file upload' questions. We have lost
> > all the uploaded  files from the 'file upload' questions.
> >
> > This is our sakai.properties configuration where we chosed to upload
> > student files to the file directory system instead of storing them in
> > the database.
> >
> > #samigo.answerUploadRepositoryPath=/tmp/
> > samigo.sizeThreshold=512
> > samigo.sizeMax=20480
> > samigo.saveMediaToDb=false
> >
> > The default directory where files are stored is /tmp/ as defined on
> > param: "com.corejsf.UploadFilter.repositoryPath".
> > Every uploaded file using the 'file upload' questions is stored in a
> > directory path like:
> >
> > /tmp/jsf/upload_tmp/assessment81216/question120458/
> email at domain.es/FileName.ext
> >
> > The critical issue is that we have lost all files but the directory
> > paths still exist.  For example, files like 'FileName.ext' have been
> > lost but the directory paths
> > (/tmp/jsf/upload_tmp/assessment81216/question120458/email at domain.es/)
> > are still there.
> >
> > So, does anyone know why all files has been lost but directories are
> > still there? Does anyone know if files of 'file upload' questions are
> > stored in other place like the administrator resources?
> >
> > I will appreciate a lot if anyone can help us.
> >
> > Regards
> > _______________________________________________
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> >
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>
> --
> Daniel Merino Echeverría
> daniel.merino at unavarra.es
> Gestor de teleformación - Centro Superior de Innovación Educativa.
> Tfno: 948-168489 - Universidad Pública de Navarra.
> --
> El dinero no hace la felicidad, la compra hecha. (Anónimo)
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