[Building Sakai] Fwd: [mt-jira] [Sakai Jira] Created: (SAK-21868) Unable to send outgoing emails (SAKAI - 2.8.1)

[Beth Kirschner]

Hi Arun,

   I think we'd need some more information on how your setting up your email to be able to help you. What platform are you using? What are you using for SMTP? I would assume that "incorrect authentication data" refers to incorrect userid/password or other type of (e.g. X509) credentials, depending on how your system is set up.

- Beth

Begin forwarded message:

> From: "Arun Jain (JIRA)" <bugs-admin at sakaiproject.org>
> Date: February 29, 2012 3:49:53 PM EST
> To: mt-jira at collab.sakaiproject.org
> Subject: [mt-jira] [Sakai Jira] Created: (SAK-21868) Unable to send outgoing emails (SAKAI - 2.8.1)
> 
> Unable to send outgoing emails (SAKAI - 2.8.1)
> ----------------------------------------------
> 
>                 Key: SAK-21868
>                 URL: https://jira.sakaiproject.org/browse/SAK-21868
>             Project:  Sakai CLE
>          Issue Type: Bug
>          Components: Email service (Pre-K1/2.6)
>    Affects Versions: 2.8.1
>            Reporter: Arun Jain
>            Priority: Critical
> 
> 
> New to SAKAI... exploring features :))) Any help will be greatly appreciated
> 
> 1) Downloaded sakai 2.8.1 thru svn
> 2) Configured sakai.properties so that I can send outgoing emails
> 3) Getting exception ... Here is the details (Note: Wrote another program, used same smtp server with user id/password and able to send emails ... so seems some problem with SAKAI outgoing email on BasicEmailServices Class)
> 
> 2012-02-29 15:40:27,612  WARN http-8080-5 org.sakaiproject.email.impl.BasicEmailService - Email.sendMail: exception: 535 Incorrect authentication data
> 
> javax.mail.AuthenticationFailedException: 535 Incorrect authentication data
> 
>        at com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:648)
>        at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:583)
>        at javax.mail.Service.connect(Service.java:291)
>        at javax.mail.Service.connect(Service.java:172)
>        at org.sakaiproject.email.impl.BasicEmailService.sendMessageAndLog(BasicEmailService.java:1290)
>        at org.sakaiproject.email.impl.BasicEmailService.sendMail(BasicEmailService.java:601)
>        at org.sakaiproject.email.impl.BasicEmailService.sendMail(BasicEmailService.java:427)
>        at org.sakaiproject.email.impl.BasicEmailService.send(BasicEmailService.java:670)
>        at org.sakaiproject.sitemanage.impl.ETSUserNotificationProviderImpl.notifyAddedParticipant(ETSUserNotificationProviderImpl.java:162)
>        at org.sakaiproject.site.tool.helper.participant.impl.SiteAddParticipantHandler.addUsersRealm(SiteAddParticipantHandler.java:567)
>        at org.sakaiproject.site.tool.helper.participant.impl.SiteAddParticipantHandler.processConfirmContinue(SiteAddParticipantHandler.java:674)
>        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
>        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
>        at java.lang.reflect.Method.invoke(Method.java:597)
> 
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