[Building Sakai] Chrome and samigo assessment time?

[Karen Tsao]

Do you have multiple servers? We fixed a timed assessment issue related to
user takes assessment in different server (
https://jira.sakaiproject.org/browse/SAM-1184). Is it possible for you to
see if she logs back to a different server?

Thanks,
Karen

On Tue, Feb 28, 2012 at 12:31 PM, Joshua Swink <joshua.swink at gmail.com>wrote:

> On Tue, Feb 28, 2012 at 11:46 AM, Karen Tsao <ktsao at stanford.edu> wrote:
>
>> Hi Josh,
>>
>> Here is what I understand from your previous email:
>>
>> Your exam is a two hour timed exam. The student exited in the middle and
>> came back after some break. When she got back, she saw 30 min left from the
>> Samigo timer bar.
>>
>> Now I have couple of questions here.
>
>
>
>
>> How much time difference between she left the exam and retake the exam?
>
>
> About 1 minute.
>
>
>> Did she log out of Sakai? If yes, did she log back in to a different
>> server?
>
>
> No.
>
>
>> Also, can you please explain what do you mean by "According to the
>> server, she still had an hour left, not 30 minutes, when she restarted her
>> browser."? Does your "server" refer to the database record?
>
>
> Yes, at the time her browser shut down and restarted, she had one hour
> left on the exam, according to Sakai. I determined this by looking at the
> start time of the assessment as recorded in the database.
>
>
>> And what do you mean by "the browser was shut down for no more than 1
>> minute."? I thought she submitted the exam after 30 min?
>>
>
> Let me describe the timeline.
>
> 4:00 PM Student starts a two-hour timed exam
> 5:00 PM Browser shows one hour left. Then the browser shuts down for
> whatever reason
> 5:01 PM The browser is restarted. The browser shows 30 minutes left on
> exam (incorrectly)
> 5:30 PM Student submits exam, thinking that time is up (incorrectly)
>
> By the way, can you please let me know what Samigo version you use?
>>
>
> I'm not 100% sure, it's the version that comes with Sakai 2.7.1.
>
> Josh
>
>
>>
>> Thanks,
>> Karen
>>
>>
>>
>> On Mon, Feb 27, 2012 at 11:05 AM, Joshua Swink <joshua.swink at gmail.com>wrote:
>>
>>> In the case I am describing, the browser was shut down for no more than
>>> 1 minute.
>>>
>>> Josh
>>>
>>>
>>> On Sat, Feb 25, 2012 at 1:31 PM, Karen Tsao <ktsao at stanford.edu> wrote:
>>>
>>>> Hi David,
>>>>
>>>> This is the expected behavior. The timer will keep counting down even
>>>> if the network is down because there is no way we can tell if the student
>>>> left the test on their own, or if the network went down. If students have
>>>> shorter time because of the network or other uncontrollable issues, the
>>>> instructor can give them a chance to retake the assessment.
>>>>
>>>> Thanks,
>>>> Karen
>>>>
>>>>  On Sat, Feb 25, 2012 at 3:14 AM, David Minugh <
>>>> David.Minugh at english.su.se> wrote:
>>>>
>>>>>  I believe we saw a similar situation with Firefox when we ran a timed
>>>>> diagnostic test in SAKAI, using the T&Q function. The net went down, and
>>>>> when it was up again after half an hour or so, the students' timers
>>>>> indicated that that half-hour had been counted, so they got a shorter time
>>>>> for the test. Unfortunately, I don't know what the server(s) recorded.
>>>>>   At any rate, the expected behavior would be for the student test
>>>>> time to be extended accordingly, although I don't know how you'd solve it
>>>>> technically.
>>>>>
>>>>> David C. Minugh
>>>>>         E-mail: David.Minugh at english.su.se
>>>>> Director of Studies
>>>>>                Tel: (+46) 8 16 36 11
>>>>> English Department
>>>>>              Cell phone: (+46) 70 - 23 14 777
>>>>> Stockholm University
>>>>>         Office: E 877, Frescati
>>>>>
>>>>>
>>>>> -----Original Message-----
>>>>> From: sakai-dev-bounces at collab.sakaiproject.org [mailto:
>>>>> sakai-dev-bounces at collab.sakaiproject.org] On Behalf Of Joshua Swink
>>>>> Sent: den 24 februari 2012 22:19
>>>>> To: Sakai-Dev
>>>>> Subject: [Building Sakai] Chrome and samigo assessment time?
>>>>>
>>>>> We had a student whose browser, Chrome, shut down for whatever reason
>>>>> about one hour into a two-hour timed exam in Samigo. When she restarted it
>>>>> and went back to the exam, it showed only about half an hour remaining. It
>>>>> should have shown one hour remaining. She took a screen shot, which showed
>>>>> the timer remaining at that point, and also her computer's clock (which
>>>>> showed the correct time of day). She submitted the exam when the timer ran
>>>>> out, missing out on about 30 minutes of test time.
>>>>>
>>>>> According to the server, she still had an hour left, not 30 minutes,
>>>>> when she restarted her browser. So I'm wondering if this might be a problem
>>>>> with Chrome, or has this sort of thing happened with other browsers?
>>>>>
>>>>> Josh
>>>>> _______________________________________________
>>>>> sakai-dev mailing list
>>>>> sakai-dev at collab.sakaiproject.org
>>>>> http://collab.sakaiproject.org/mailman/listinfo/sakai-dev
>>>>>
>>>>> TO UNSUBSCRIBE: send email to
>>>>> sakai-dev-unsubscribe at collab.sakaiproject.org with a subject of
>>>>> "unsubscribe"
>>>>>
>>>>
>>>>
>>>
>>
>
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