[Building Sakai] Turnitin issue with new users

[Bryan Bakotich]

Steve,

I'm up for testing this out. We are on Sakai 2.7 and are using the
sakai_2-6-x branch of the turnitin code. I can test things out on our dev
server and if it's looking good throw it in production after this semester
is over (last day of classes is May 21).

Let me know where you want me to start.

-Bryan

On Tue, Apr 26, 2011 at 1:25 PM, Steven Githens <swgithen at mtu.edu> wrote:

>  On 04/26/2011 03:10 PM, Bryan Bakotich wrote:
>
> Steve,
>
>  That is a correct assumption. We have the one instructor defined in
> sakai.properties that does everything and we are using Assignments 1. We
> would like to move to a setup where we don't have to use the 1 instructor
> approach. Is this the way things are moving in the trunk? What is the
> targeted sakai version for the trunk code?
>
>
> Bryan,
>
> I've thought a little bit about ways to migrate from single instructor to
> full instructor provisioning, including that you might just be able to make
> the change and have it start working (ie. instructors would just start being
> added for new courses, and that old instructor account would just stay
> around for older courses).   If you'd be up for testing this let me know,
> and we can work on it.
>
> Currently the targetted versions for trunk are 2.7, 2.8, and 2.9/trunk.
> Maybe 2.6.
>
> Cheers,
> Steve
>
>
>
>  -Bryan
>
> On Tue, Apr 26, 2011 at 12:01 PM, Steven Githens <swgithen at mtu.edu> wrote:
>
>>  Hi Bryan,
>>
>> Sorry, I'm behind on email.
>>
>> I've fixed a few issues dealing with this in trunk, and am hoping to cut a
>> tag of it soon since we've been testing it for a few weeks.
>>
>> I'm assuming you on a setup with a single instructor controlling all the
>> assignments (with the sakai.properties for default instructor xyzed
>> settings) and with Assignments 1 at the moment?
>>
>> Cheers,
>> Steve
>>
>>
>> On 04/08/2011 05:51 PM, Bryan Bakotich wrote:
>>
>>  Hi all,
>>
>>  We have seen quite a few errors while submitting papers to Turnitin
>> recently. The error listed in the database is this:
>>
>>  *Submission Error: There was an error building up the user session data
>> to submit the paper.  Please verify the user information being used.(250)
>> *
>>
>>  The first time we ever saw this error was at the beginning of this
>> March. Since then we've seen it 60+ times. I can reproduce this error by
>> submitting an attachment to a Turnitin assignment as a student that has
>> never used Turnitin before. If I set the status of the records back to 1 and
>> try to submit them a second time it works fine. So the issue seems to have
>> to do with the user being created with the web service call to Turnitin.
>>
>>  I have contacted our Turnitin rep and worked back and forth with an
>> engineer for a while and was unable to modify the webservice calls to make
>> this error go away. They told me to use a session-id in the api calls and
>> that should fix the issue. After that didn't work I sent them all the
>> information from the calls that were being made and this is what they told
>> me:
>>
>>  *It  appears that the join class call is happening before the database
>> has had a chance to propagate the information from the master to the slave
>> databases from the create user call, even while using the session id.  I'll
>> let you know if we discover anything.  Sorry I don't have anything more
>> concrete for you right now.*
>>
>>  The only other suggestion they gave me was putting a delay in between
>> the join class call and the submit paper call. Has anyone else run into this
>> issue recently and is there a solution to it other than a delay or should I
>> just put in a 3-5 second delay like they suggested? Thanks for any help.
>>
>>  -Bryan
>>
>> --
>> Bryan Bakotich
>> Open Source Implementation Specialist
>> Digital Media Center, Information & Technology Services
>> Pacific Lutheran University
>> Tacoma, WA 98447-0013
>> Phone: 253-536-5021
>>
>>
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>
>
>
> --
> Bryan Bakotich
> Open Source Implementation Specialist
> Digital Media Center, Information & Technology Services
> Pacific Lutheran University
> Tacoma, WA 98447-0013
> Phone: 253-536-5021
>
>
>


-- 
Bryan Bakotich
Open Source Implementation Specialist
Digital Media Center, Information & Technology Services
Pacific Lutheran University
Tacoma, WA 98447-0013
Phone: 253-536-5021
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