[Building Sakai] Help doc stat for S2
John Leasia
jleasia at umich.edu
Mon Jun 28 05:36:19 PDT 2010
fyi - a note from the person who handles our help doc at UM -
John
John, could you do me a favor? Dev won't let me send any email to the
group. Could you forward my message below
Thanks.
Margaret Wagnere mwagner at umich.edu
------------
At University of Michigan, our online help is accessed around 105,000
times per year.
Note that most of Sakai 2 was developed to be as intuitive as
possible, too. I'm not saying Sakai 3 won't be more intuitive.
There's a tendency for those who are not on the front line working
with users to underestimate the need for help.
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