[Building Sakai] Sakai Support Service Recommendation

[Longfei Yu]

You mean even Unicon hosts Sakai for you, or you have the Sakai system  
on your own, they only provide customer supports?
Longfei

Quoting "Gordon, Patricia (psg3a)" <psg3a at eservices.virginia.edu>:

> Hi Rui,
>
> At the University of Virginia, we have contracted with Unicon for  
> support and take advantage of their Cooperative Support Program,  
> which allows us to have input on prioritizing bug fixes and  
> enhancements that their developers make to the Sakai code. They have  
> been an invaluable resource for us in many ways for the past two  
> years and this year marks the third year we will partner with Unicon  
> for support. They are extremely responsive to our support requests  
> and have extensive knowledge of Sakai.
>
> Hope this is helpful!
> Trisha
>
> Trisha Gordon
> UVaCollab Project Lead and User Support Manager
> https://collab.itc.virginia.edu
> collab-support at virginia.edu
>
> Dept. of Information Technology and Communication
> University of Virginia
> PO Box 400198
> Charlottesville, VA 22904
> 434.243.5465
>
>
>
>
>> -----Original Message-----
>> From: sakai-user-bounces at collab.sakaiproject.org [mailto:sakai-user-
>> bounces at collab.sakaiproject.org] On Behalf Of Rui Li
>> Sent: Wednesday, June 16, 2010 11:13 AM
>> To: sakai-user at collab.sakaiproject.org; sakai-dev
>> Subject: [Using Sakai] Sakai Support Service Recommendation
>>
>> Hi,
>>
>>  We are a small college with about 2000 students.  We are going to
>> adopt
>> Sakai this fall.  Could you please give us some recommendations on
>> companies
>> that provide Sakai support services such as installation/configuration,
>> 24/7
>> support, etc?
>>
>> Thanks!
>>
>> Rui
>>
>> Rui Li
>> Director, Instructional Technology
>> Saint Anselm College
>>
>>
>>
>>
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