[Building Sakai] Sakai Support Service Recommendation

[Gordon, Patricia (psg3a)]

Hi Rui,

At the University of Virginia, we have contracted with Unicon for support and take advantage of their Cooperative Support Program, which allows us to have input on prioritizing bug fixes and enhancements that their developers make to the Sakai code. They have been an invaluable resource for us in many ways for the past two years and this year marks the third year we will partner with Unicon for support. They are extremely responsive to our support requests and have extensive knowledge of Sakai.

Hope this is helpful!
Trisha

Trisha Gordon
UVaCollab Project Lead and User Support Manager
https://collab.itc.virginia.edu
collab-support at virginia.edu

Dept. of Information Technology and Communication
University of Virginia
PO Box 400198
Charlottesville, VA 22904
434.243.5465




> -----Original Message-----
> From: sakai-user-bounces at collab.sakaiproject.org [mailto:sakai-user-
> bounces at collab.sakaiproject.org] On Behalf Of Rui Li
> Sent: Wednesday, June 16, 2010 11:13 AM
> To: sakai-user at collab.sakaiproject.org; sakai-dev
> Subject: [Using Sakai] Sakai Support Service Recommendation
> 
> Hi,
> 
>  We are a small college with about 2000 students.  We are going to
> adopt
> Sakai this fall.  Could you please give us some recommendations on
> companies
> that provide Sakai support services such as installation/configuration,
> 24/7
> support, etc?
> 
> Thanks!
> 
> Rui
> 
> Rui Li
> Director, Instructional Technology
> Saint Anselm College
> 
> 
> 
> 
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