[Building Sakai] Thin Client Support for Tests & Quizzes

[Mathieu Plourde]

Hi Karen,

We will try to replicate the issue and grab as much information as possible.
The thin clients were locked-down so much that even staff could not retrieve
the info, which is not the case anymore.

This message was mostly aimed at other school that would have the same kind
of setup, to see if there was a quick fix or if they experienced something
similar.

Thanks for following-up, we'll keep you in touch.

Mathieu

On Mon, Jan 11, 2010 at 5:26 PM, Karen Tsao <ktsao at stanford.edu> wrote:

> Hi Mathieu,
>
> Can I know what Sakai version do you have? Do these submissions have
> anything in common? If you want, can you export the assessment and send me
> the XML. I would like to take a look at these assessments.
>
> Thanks,
> Karen
>
> On Mon, Jan 11, 2010 at 1:51 PM, Mathieu Plourde <mathieu at udel.edu> wrote:
>
>> Hi,
>>
>> Like many of you I assume, our distance learning team at UD operates a
>> testing center to administer exams and tests. We have experienced some
>> strange bugs last semester when some student submissions disappeared from
>> Tests & Quizzes. No trace of those submissions have ever been found. We
>> don't have the bug reports either because the stations did not allow copying
>> and pasting.
>>
>> We are using 52 stations equipped with the Wyse terminal software
>> (firmware 5.90, S30). The server uses Citrix Presentation 4.
>>
>> Has anybody faced similar issues?
>>
>> --
>> =================================
>>
>> Mathieu Plourde, MBA
>> Project Leader, LMS/Instructional Designer
>> IT-Client Support & Services
>> mathieu at udel.edu
>> Office: 302-893-6631
>>
>> =================================
>>
>> TOP LINKS:
>>
>> Technology Troubleshooting: http://www.udel.edu/help
>> Sakai at UD Support and Training: http://www.udel.edu/sakai/training
>>
>> =================================
>>
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>


-- 
=================================

Mathieu Plourde, MBA
Project Leader, LMS/Instructional Designer
IT-Client Support & Services
mathieu at udel.edu
Office: 302-893-6631

=================================

TOP LINKS:

Technology Troubleshooting: http://www.udel.edu/help
Sakai at UD Support and Training: http://www.udel.edu/sakai/training

=================================
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