[Building Sakai] Mailtool sending blank messages

[Adams, David]

IIRC, we had a problem where messages sent from OSX Mail to the mailarchive tool would get received properly by Sakai, but upon resending to the site members, the body would get lost. Haven’t seen a similar problem with Mailtool. Are you in touch with the users who reported the problem? What mail client are they using?

 

-dave

 

From: sakai-dev-bounces at collab.sakaiproject.org [mailto:sakai-dev-bounces at collab.sakaiproject.org] On Behalf Of Robert E. Long, MA
Sent: Thursday, April 30, 2009 8:53 AM
To: SOO KIM
Cc: sakai-dev Dev
Subject: Re: [Building Sakai] Mailtool sending blank messages

 

Thank you for all of your help. I could not reproduce the issue, nor could any of my other co-workers. I was wondering if anyone has seen this on their systems. I will keep my eye on it in the future.

Thank you,
Bob


---
Robert E. Long, MA
Saginaw Valley State University
Open Source Programmer / Analyst
Math / Education Instructor
M.A. Instructional Technology
O: 989.964.2245
E: relong at svsu.edu


----- Original Message -----
From: "SOO KIM" <kimsooil at bu.edu>
To: "Robert E. Long, MA" <relong at svsu.edu>
Cc: "sakai-dev Dev" <sakai-dev at collab.sakaiproject.org>
Sent: Tuesday, April 28, 2009 4:43:09 PM GMT -05:00 US/Canada Eastern
Subject: Re: [Building Sakai] Mailtool sending blank messages

FYI... mailtool send out MIME message (text/html) only by default. So mail client should be able to decode it. I am sure almost all modern mail client can do it.

SOO IL KIM





On Tue, Apr 28, 2009 at 4:38 PM, SOO KIM <kimsooil at bu.edu> wrote:

Bob,

I have tested with Sakai 2.5.x tag + default mailtool setting (with valid smtp server) on Ubuntu linux. I don't see any problem with this setting.
Most likely ... there would be a problem in smtp server. BTW I have never tried with Postfix. Need more evidence... hmm

SOO IL KIM

 

On Tue, Apr 28, 2009 at 1:41 PM, SOO KIM <kimsooil at bu.edu> wrote:

I have never seen that kind of behavior of Mailtool. Please create a jira with your sakai.properties & screen shots (if possible). I will investigate it.

SOO IL KIM

On Tue, Apr 28, 2009 at 1:33 PM, Robert E. Long, MA <relong at vmaile.svsu.edu> wrote:

	All,
	
	We have been receiving some support calls recently concerning emails being sent from Mailtool that have no text within the body of the message. There doesn't seem to be any pattern to the blank messages, and we have tested several scenarios involving user type, attachments, browsers, and recipient e-mail clients. All of our tests have not been able to reproduce the blank message issue.
	
	Has anyone had the same experience or a suggestion on how to fix the issue? 
	
	We are running 2.5.4 and we use Postfix on our SMTP server. 
	
	Thank you,
	Bob
	
	
	---
	Robert E. Long, MA
	Saginaw Valley State University
	Open Source Programmer / Analyst
	Math / Education Instructor
	M.A. Instructional Technology
	O: 989.964.2245
	E: relong at svsu.edu

	 

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