[Contrib: Evaluation System] Stumped on Instructors not able to access results

Tue Jan 22 10:32:01 PST 2013

Daphne -

Were you able to re-open the evals without having them send any emails?
That would be my main concern - I don't want anyone to get any emails
because of this.

Regardless, I reopened the test and closed it again. I've meddled with the
VIEW_DATE and INSTRUCTORS_DATE and every other date imaginable. And *still*
these instructors still get the same error message. Anyone have anything
else I can try?

- Nicola

On Fri, Jan 18, 2013 at 10:35 AM, Nicola Monat-Jacobs
<nicola at longsight.com>wrote:

> Good suggestion Daphne - I'll give it a shot!
>
>
> On Fri, Jan 18, 2013 at 10:33 AM, Daphne Ogle <daphne at media.berkeley.edu>wrote:
>
>> We just had something similar happen here I think.  We don't know the
>> cause but we think it has something to do with editing the evals.  Somehow
>> that reset the release dates.  So basically the admins had access to the
>> results but no instructors did.  We think the instructors would have gotten
>> access a day later but we were able to give them immediate access by
>> opening and closing the evals.  Not sure you are having the same issue but
>> try opening and closing and see what happpens.  It's a mystery!
>>
>> -Daphne
>>
>>
>> On Jan 18, 2013, at 8:15 AM, Nicola Monat-Jacobs wrote:
>>
>> Thanks for the suggestion Adam. I'll give it a shot, but since all the
>> data looks right in the database (as far as I can tell with those queries)
>> I don't think it was a realms or membership issue at the time of evaluation
>> creation.
>>
>> - Nicola
>>
>>
>> On Fri, Jan 18, 2013 at 4:41 AM, Adam Marshall <adam.marshall at it.ox.ac.uk
>> > wrote:
>>
>>> I've never seen this happen I'm afraid. Have you tried reassigning the
>>> survey to the same groups - maybe there was some hiccup with groups or
>>> users when you set up the survey?
>>>
>>> adam
>>> ________________________________________
>>> From: evaluation-bounces at collab.sakaiproject.org [
>>> evaluation-bounces at collab.sakaiproject.org] on behalf of Nicola
>>> Monat-Jacobs [nicola at longsight.com]
>>> Sent: 17 January 2013 22:49
>>> To: evaluation at collab.sakaiproject.org
>>> Subject: [Contrib: Evaluation System] Stumped on Instructors not able to
>>>        access results
>>>
>>> Folks -
>>>
>>> I'm really stumped on this one so if you have any suggestions I'd be
>>> grateful.
>>>
>>> I've got an evaluation that was deployed to a vast number of courses.
>>> Administrator1 created the evaluation and deployed to the courses.
>>> Administrators 1 & 2 were enrolled in all the courses as instructors.
>>> Instructors in the courses have eval.be.evaluated. eval.write.template and
>>> eval.create.evaluation.
>>>
>>> The evaluation allows instructors to see results after Dec 3 2012. The
>>> evaluation closed on Dec 3 2012. The 'View Date' was Dec 10th.
>>>
>>> Adminstrator1 and Sakai admins can see the results of the evaluation,
>>> but none of the instructors in the course can.
>>>
>>> Instructors (administrator2 as well as actual instructors) see the
>>> following on their Dashboard: under 'Evaluations in which I may be
>>> evaluated': nothing. It says "You currently have no active or pending
>>> evaluations".
>>>
>>> Under "Evaluations I am creating or administering" it lists the
>>> evaluations, but when they click 'View Report' it says "You cannot view
>>> results for this evaluation for any of the assigned groups".
>>>
>>> I have checked exhaustively in the database and everything looks right.
>>> There are only two places where this message is shown:
>>> ReportChooseGroupsProducer.java and ReportsViewingProducer.java. I have
>>> stepped through all the checks and the data in the database should return
>>> the groups they are evaluatees in, but for some reason, I guess its not
>>> because they are seeing the error message.
>>>
>>> select m.eid, m.USER_ID, eau.group_id, eau.assign_type
>>> from EVAL_ASSIGN_USER eau, SAKAI_USER_ID_MAP m
>>> where evaluation_fk = 971
>>> and eau.USER_id = m.USER_ID
>>> and m.eid = '[instructor eid]'
>>> order by assign_type, eid
>>>
>>> returns many entries with group id assign_type=evaluatee
>>>
>>> SELECT eag.Group_Id from EVAL_ASSIGN_GROUP eag
>>> where eag.EVALUATION_FK = 971
>>>  and eag.group_id in (
>>>  select distinct eau.group_id from EVAL_ASSIGN_USER eau
>>>  where eau.evaluation_fk = 971
>>>  and eau.ASSIGN_TYPE = 'evaluatee'
>>>  )
>>> and eag.INSTRUCTORS_VIEW_RESULTS = true
>>>
>>> Returns many results.
>>>
>>> Oh and the following *is* checked in administrate:
>>> - Show the "Evaluations I am creating or administering" box
>>> (Administrator widget) on the main screen
>>> - Show the instructor summary box on the main screen
>>> Number of days old can an eval be and still be recently closed: 60 (had
>>> to increase this to even get the evals to show up in the admin box)
>>>
>>> I guess I'm confused. Why don't these evals show in the instructor
>>> summary box? Is that just for pending and open evals? If the admin box is
>>> the right place, why don't the links work?
>>>
>>> Thanks,
>>> Nicola
>>>
>>
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>>
>>  Daphne Ogle-Glenn
>> Senior User Experience Designer
>> University of California, Berkeley
>> Educational Technology Services
>> daphne at media.berkeley.edu
>> (510)846-8237
>>
>>
>>
>>
>>
>>
>>
>
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