[Contrib: Evaluation System] Stumped on Instructors not able to access results

[Nicola Monat-Jacobs]

Good suggestion Daphne - I'll give it a shot!


On Fri, Jan 18, 2013 at 10:33 AM, Daphne Ogle <daphne at media.berkeley.edu>wrote:

> We just had something similar happen here I think.  We don't know the
> cause but we think it has something to do with editing the evals.  Somehow
> that reset the release dates.  So basically the admins had access to the
> results but no instructors did.  We think the instructors would have gotten
> access a day later but we were able to give them immediate access by
> opening and closing the evals.  Not sure you are having the same issue but
> try opening and closing and see what happpens.  It's a mystery!
>
> -Daphne
>
>
> On Jan 18, 2013, at 8:15 AM, Nicola Monat-Jacobs wrote:
>
> Thanks for the suggestion Adam. I'll give it a shot, but since all the
> data looks right in the database (as far as I can tell with those queries)
> I don't think it was a realms or membership issue at the time of evaluation
> creation.
>
> - Nicola
>
>
> On Fri, Jan 18, 2013 at 4:41 AM, Adam Marshall <adam.marshall at it.ox.ac.uk>wrote:
>
>> I've never seen this happen I'm afraid. Have you tried reassigning the
>> survey to the same groups - maybe there was some hiccup with groups or
>> users when you set up the survey?
>>
>> adam
>> ________________________________________
>> From: evaluation-bounces at collab.sakaiproject.org [
>> evaluation-bounces at collab.sakaiproject.org] on behalf of Nicola
>> Monat-Jacobs [nicola at longsight.com]
>> Sent: 17 January 2013 22:49
>> To: evaluation at collab.sakaiproject.org
>> Subject: [Contrib: Evaluation System] Stumped on Instructors not able to
>>        access results
>>
>> Folks -
>>
>> I'm really stumped on this one so if you have any suggestions I'd be
>> grateful.
>>
>> I've got an evaluation that was deployed to a vast number of courses.
>> Administrator1 created the evaluation and deployed to the courses.
>> Administrators 1 & 2 were enrolled in all the courses as instructors.
>> Instructors in the courses have eval.be.evaluated. eval.write.template and
>> eval.create.evaluation.
>>
>> The evaluation allows instructors to see results after Dec 3 2012. The
>> evaluation closed on Dec 3 2012. The 'View Date' was Dec 10th.
>>
>> Adminstrator1 and Sakai admins can see the results of the evaluation, but
>> none of the instructors in the course can.
>>
>> Instructors (administrator2 as well as actual instructors) see the
>> following on their Dashboard: under 'Evaluations in which I may be
>> evaluated': nothing. It says "You currently have no active or pending
>> evaluations".
>>
>> Under "Evaluations I am creating or administering" it lists the
>> evaluations, but when they click 'View Report' it says "You cannot view
>> results for this evaluation for any of the assigned groups".
>>
>> I have checked exhaustively in the database and everything looks right.
>> There are only two places where this message is shown:
>> ReportChooseGroupsProducer.java and ReportsViewingProducer.java. I have
>> stepped through all the checks and the data in the database should return
>> the groups they are evaluatees in, but for some reason, I guess its not
>> because they are seeing the error message.
>>
>> select m.eid, m.USER_ID, eau.group_id, eau.assign_type
>> from EVAL_ASSIGN_USER eau, SAKAI_USER_ID_MAP m
>> where evaluation_fk = 971
>> and eau.USER_id = m.USER_ID
>> and m.eid = '[instructor eid]'
>> order by assign_type, eid
>>
>> returns many entries with group id assign_type=evaluatee
>>
>> SELECT eag.Group_Id from EVAL_ASSIGN_GROUP eag
>> where eag.EVALUATION_FK = 971
>>  and eag.group_id in (
>>  select distinct eau.group_id from EVAL_ASSIGN_USER eau
>>  where eau.evaluation_fk = 971
>>  and eau.ASSIGN_TYPE = 'evaluatee'
>>  )
>> and eag.INSTRUCTORS_VIEW_RESULTS = true
>>
>> Returns many results.
>>
>> Oh and the following *is* checked in administrate:
>> - Show the "Evaluations I am creating or administering" box
>> (Administrator widget) on the main screen
>> - Show the instructor summary box on the main screen
>> Number of days old can an eval be and still be recently closed: 60 (had
>> to increase this to even get the evals to show up in the admin box)
>>
>> I guess I'm confused. Why don't these evals show in the instructor
>> summary box? Is that just for pending and open evals? If the admin box is
>> the right place, why don't the links work?
>>
>> Thanks,
>> Nicola
>>
>
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>
> Daphne Ogle-Glenn
> Senior User Experience Designer
> University of California, Berkeley
> Educational Technology Services
> daphne at media.berkeley.edu
> (510)846-8237
>
>
>
>
>
>
>
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