[Contrib: Evaluation System] Question about email behavior

[Daphne Ogle]

Thanks for the response Rick!  I'm confused about when the 'Created' & 'Available' emails (screen shot below - note we have edited the default text for these notifications but they are the 1st 2 in the list) get sent out & if we have any control over that.   Here's what is confusing me specifically:

1)  In our testing, emails are not getting sent out to students when an evaluation becomes available.  I would expect the 'Available' email to be sent to students when the evaluation goes live.

2)  I am getting varied results for instructors being notified when the evaluation is created.  Before I changes some configurations the 'Created' template, instructors were getting an email when the evaluation was created.   Now that I have we set our configuration so instructors must participate in the evaluations above them in the hierarchy & they cannot add items to the evaluation, the notification seems to have stopped going out.

Is the new functionality to send admin notification email in 1.4?  I don't see it but it in our instance  but it could be useful for us too.

Thanks!

-Daphne



On Mar 29, 2012, at 8:31 AM, Rick Moyer wrote:

> Daphne,
>  
>             Are you confused about the criteria for sending evaluation created  or evaluation available emails  or the admin notification email or any combination of the above ?
>  
> The admin notification email is a new optional feature on the Control Email page which sends a short email to the Helpdesk email address. 
> The purpose of this is to notify the admin that the email job has successfully completed and the number of emails generated.
>  
> At UMD, we change reminder texts throughout the evaluation period and can only do so after the reminder job has completed.
>  
> Hope this helps,
> Rick
>  
> From: evaluation-bounces at collab.sakaiproject.org [mailto:evaluation-bounces at collab.sakaiproject.org] On Behalf Of Daphne Ogle
> Sent: Wednesday, March 28, 2012 6:46 PM
> To: evaluation at collab.sakaiproject.org
> Subject: [Contrib: Evaluation System] Question about email behavior
>  
> Hi all,  
>  
> We are testing our configuration settings and changes to the eval code and I'm not clear on what to expect from email notification.
>  
> i expected the "2 Available" email to go out when the evaluation gets created if it's set to open today.  But that isn't happening for us.  I don't see any configuration or other setting to tell it when to go out.  Can someone help me with what what should be happening.
>  
> I'm also not sure when the "1 Created" email gets sent out and don't see any settings for if and when it gets sent out.  
>  
> Thanks for any help on this!  I'm not sure if I'm seeing a bug or expected behavior :).
>  
> -Daphne
>  
> Daphne Ogle-Glenn
> Senior Interaction Designer
> University of California, Berkeley
> Educational Technology Services
> daphne at media.berkeley.edu
> cell (510) 846-8237
>  
> 
> 
>  
>  
> 
> 
>  

Daphne Ogle-Glenn
Senior Interaction Designer
University of California, Berkeley
Educational Technology Services
daphne at media.berkeley.edu
cell (510) 846-8237







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