[cle-release-team] Jiras without Test plans

[Neal Caidin]

[to Dev and CLE release team]

Hi All,

As the QA team goes through the Jiras that need verification, we often find ones for which it is not clear if functional testing is required or not. This could be because there is no test plan included, and reading through the comments may or may not help. Or it could be because there is no genuine way to perform functional testing. Or in some cases it could be that it requires a collaboration between functional and technical (e.g. have a setting changed on the server first and then test). 

What I've been doing on these, individually, is to email the developer (or put a comment in the Jira, I haven't been consistent about this) to ask. I think I've had about 100% response rate from developers (Thank you!!!), however, I wonder if there is not a more efficient way to manage this. And I don't think all QA testers do this, most probably just give up and go to the next ticket or give up entirely.

The QA team is experimenting with labeling the tickets that need follow up with a "qatechreview" tag. Maybe there is a way to leverage this systematically? Any ideas?

Thanks and Happy Friday,

Neal


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Neal Caidin

Sakai CLE Community Coordinator
nealcaidin at sakaifoundation.org
Skype: nealkdin
AIM: ncaidin at aol.com