[samigo-team] Question about "in progress" indicator

[Jim Mezzanotte]

Hi Samigo team,

We've gotten reports from instructors that "in progress" is not
displaying accurately for published/active assessments. The use case
is that an instructor wants to change a published assessment, but
first tries to confirm that no students are currently taking the
assessment. The instructor sees zero for "in progress" and does the
edit, and then students subsequently report they were taking the
assessment.

I'm still waiting to get more detailed information from an instructor,
but in the meantime I'm trying to confirm how "in progress" gets
triggered. From my testing, it only gets triggered when a student
clicks the "Begin Assessment" button (the "in progress" tally is
increased by one) or when a student submits the assessment (the "in
progress" tally decreases by one). It doesn't get triggered by a
student saving/exiting an assessment.

So it seems one potential cause of confusion/inaccuracy is if
instructors believe "in progress" is an indicator of real-time
activity: when a student saves/exits the assessment, the "in progress"
tally doesn't change, regardless of whether the student then returns
to the assessment and begins working on it again. But this wouldn't
explain why an instructor would see zero for "in progress" when some
students were taking the assessment.

Thanks in advance if anyone can shed some more light on this, or share
a similar issue.

Best,
Jim Mezzanotte
rSmart