[Using Sakai] [Building Sakai] Support for additional browsers

[Mathieu Plourde]

Hi Lance,

I agree with your statement. The only thing the Sakai community can say is
that the current code has been tested against specified browsers.

So I would add to my previous list:

5) Even if an issue has been fixed for a "non-officially QAed against"
browser, it is the institution's responsibility to participate in the
community QA process for that browser or to test it out locally if they plan
on supporting it for their users.

This is especially true for patches that have been deployed for prior
versions of Sakai that might need some tweaking down the road.

Mathieu
=================================

Mathieu Plourde, MBA
Project Leader, LMS/Instructional Designer
IT-Client Support & Services
mathieu at udel.edu
Office: 302-831-4060

=================================

TOP LINKS:

Technology Troubleshooting: http://www.udel.edu/help
Sakai at UD Support and Training: http://www.udel.edu/sakai/training

=================================


On Thu, Mar 31, 2011 at 3:50 PM, Speelmon, Lance <lance at indiana.edu> wrote:

>  Sorry if you have heard me say this before, but as a community we should
> not be talking about which browsers are "supported" - we do not provide
> support.  As already stated, bugs get reported against browser x.y.z and
> bugs get fixed.  Instead, we should be talking about which browsers were
> used to QA a release and thus how much capacity QA has to test N number of
> browsers.
>
>  I am fine with local institutions and commercial partners framing the
> discussion around support - that is what they do.  As a community, we should
> be transparent about the QA process and which browsers were used in testing.
>  WDYT?  Thanks, L
>
>  On Mar 30, 2011, at 2:59 PM, Mathieu Plourde wrote:
>
> Dear fellow Sakaigers,
>
> The use of Mac computers on our campus has grown dramatically over the last
> few years, and as a result many faculty and students would like to be able
> to use the Safari browser when using Sakai. The popularity of all iOS
> devices which rely on Safari also makes a case for making Sakai compatible
> with Sakai. Many features do work successfully in Sakai on this browser, but
> unfortunately there are several instances where unexpected behavior can
> occur and so we are compelled to warn our users, and request that Safari not
> be used with Sakai.
>
> Similarly, Chrome has recently been rated as the third most used browser
> behind Internet Explorer and Firefox. Since Chrome, Safari, and many mobile
> device browsers are based on the Webkit engine, once we make one of them
> compliant, we may find that it is relatively easy to make Sakai work with
> others. [1]
>
> This is not the first time that such a call to action has circulated
> on-list, but we believe that it is time to rethink our Firefox-centric
> approach, not only for Sakai OAE, but for the 2.x branches as well.
>
> Any thoughts or progress on these fronts?
>
> [1] http://gs.statcounter.com/#browser-na-monthly-201003-201103
>
> =================================
>
> Mathieu Plourde, MBA
> Project Leader, LMS/Instructional Designer
> IT-Client Support & Services
> mathieu at udel.edu
> Office: 302-831-4060
>
> =================================
>
> TOP LINKS:
>
> Technology Troubleshooting: http://www.udel.edu/help
> Sakai at UD Support and Training: http://www.udel.edu/sakai/training
>
> =================================
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