[WG: Sakai QA] Writing good bug reports

[Stephen Marquard]

Here's a good, short article on writing good bug reports:

http://blog.utest.com/respect-the-defect-advice-that-will-change-the-perception-of-qa/2009/06/

Summary: when describing a bug, include the steps to reproduce, a "reference point as to why something is a defect" and the "loss of value to a stakeholder (usually an end-user)".

Cheers
Stephen



Stephen Marquard, Learning Technologies Co-ordinator
Centre for Educational Technology, University of Cape Town
http://www.cet.uct.ac.za
Email/IM/XMPP: stephen.marquard at uct.ac.za 
Phone: +27-21-650-5037 Cell: +27-83-500-5290