[Building Sakai] Announcements tool not sending emails

Tue Feb 25 03:21:31 PST 2014

>From that stack trace, what is the sender address? Also, turn on debug
logging for the EmailService and you will see a lot more info.

cheers,
Steve

On Tue, Feb 25, 2014 at 9:01 PM, Jeremy O'Connor <joconnor at uwc.ac.za> wrote:

> Hi
>
> We are running Sakai CLE 2.9.1. The Announcements tool is not sending
> emails. This is what I found in catalina.out:
>
> (2014-02-25 10:30:41,408
> ajp-bio-8009-exec-60757_org.sakaiproject.email.impl.BasicEmailService) -
> WARN: Email.sendMail: exception: 501 5.1.7 Bad sender address syntax
>
> com.sun.mail.smtp.SMTPSendFailedException: 501 5.1.7 Bad sender address
> syntax
> ;
>   nested exception is:
>         com.sun.mail.smtp.SMTPSenderFailedException: 501 5.1.7 Bad sender
> address syntax
>
>         at
> com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2057)
>         at
> com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1580)
>         at
> com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1097)
>         at
> org.sakaiproject.email.impl.BasicEmailService.sendMessageAndLog(BasicEmailService.java:1294)
>         at
> org.sakaiproject.email.impl.BasicEmailService.sendMail(BasicEmailService.java:601)
>         at
> org.sakaiproject.email.impl.BasicEmailService.sendMail(BasicEmailService.java:427)
>         at
> org.sakaiproject.email.impl.BasicEmailService.send(BasicEmailService.java:670)
>         at
> org.sakaiproject.sitemanage.impl.ETSUserNotificationProviderImpl.emailTemplateServiceSend(ETSUserNotificationProviderImpl.java:524)
>         at
> org.sakaiproject.sitemanage.impl.ETSUserNotificationProviderImpl.notifyCourseRequestRequester(ETSUserNotificationProviderImpl.java:339)
>         at
> org.sakaiproject.site.tool.SiteAction.sendSiteRequest(SiteAction.java:5763)
>         at
> org.sakaiproject.site.tool.SiteAction.updateCourseSiteSections(SiteAction.java:5491)
>         at
> org.sakaiproject.site.tool.SiteAction.doFinish(SiteAction.java:5256)
>         at
> org.sakaiproject.site.tool.SiteAction.doAdd_site_option(SiteAction.java:10863)
>         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>         at
> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
>         at
> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
>         at java.lang.reflect.Method.invoke(Method.java:601)
>         at
> org.sakaiproject.cheftool.VelocityPortletPaneledAction.actionDispatch(VelocityPortletPaneledAction.java:749)
>         at
> org.sakaiproject.cheftool.VelocityPortletPaneledAction.processAction(VelocityPortletPaneledAction.java:625)
>         at
> org.sakaiproject.cheftool.ToolServlet.doGet(ToolServlet.java:230)
>         at
> org.sakaiproject.cheftool.VelocityPortletPaneledAction.doGet(VelocityPortletPaneledAction.java:1156)
>         at
> org.sakaiproject.cheftool.ToolServlet.doPost(ToolServlet.java:154)
>         at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
>         at
> org.sakaiproject.vm.ComponentServlet.service(ComponentServlet.java:56)
>         at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
>         at
> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:304)
>         at
> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
>         at
> org.sakaiproject.util.RequestFilter.doFilter(RequestFilter.java:634)
>         at
> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
>         at
> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
>         at
> org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
>         at
> org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
>         at
> org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:369)
>         at
> org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
>         at
> org.sakaiproject.tool.impl.ActiveToolComponent$MyActiveTool.forward(ActiveToolComponent.java:511)
>         at
> org.sakaiproject.portal.charon.SkinnableCharonPortal.forwardTool(SkinnableCharonPortal.java:1474)
>         at
> org.sakaiproject.portal.charon.handlers.ToolHandler.doTool(ToolHandler.java:213)
>         at
> org.sakaiproject.portal.charon.handlers.ToolHandler.doGet(ToolHandler.java:96)
>         at
> org.sakaiproject.portal.charon.handlers.ToolHandler.doPost(ToolHandler.java:73)
>         at
> org.sakaiproject.portal.charon.SkinnableCharonPortal.doPost(SkinnableCharonPortal.java:1261)
>         at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
>         at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
>         at
> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:304)
>         at
> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
>         at
> org.sakaiproject.util.RequestFilter.doFilter(RequestFilter.java:695)
>         at
> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
>         at
> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
>         at
> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
>         at
> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:185)
>         at
> org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
>         at
> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:151)
>         at
> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:100)
>         at
> org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:929)
>         at
> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
>         at
> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:405)
>         at
> org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:193)
>         at
> org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:515)
>         at
> org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:300)
>         at
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
>         at
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
>         at java.lang.Thread.run(Thread.java:722)
> Caused by: com.sun.mail.smtp.SMTPSenderFailedException: 501 5.1.7 Bad
> sender address syntax
>
>         at
> com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1587)
>         ... 59 more
>
> --
> Jeremy
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