[Building Sakai] user_id Case sensitivity causing InUseException in Preferences

[Wilson, Kimberly]

When some of our users are logging in with caps in their user_ids and then attempting to reorganize sites in Preferences they get a InUseException,
For example:
A red exclamation mark followed by:
org.sakaiproject.exception.InUseException id=IRVINED

This message is repeated 3 times, with a box surrounding all three errors

This occurs when any part of the user_id is capatilized as well

[cid:image003.jpg at 01CFB880.A700DCD0]

My manager entered this jira 2 years ago, but no one has responded
Specific User throwing exception in Preferences
https://jira.sakaiproject.org/browse/SAK-22244

I found this jira:
Case sensitivity of usernames
https://jira.sakaiproject.org/browse/SAK-1324

but I can't see where to go in our current version 2.9.3 to see what to do to stop this from occurring

Thanks!

Kim Wilson, MSCIS | Systems Analyst - Sakai & IS Academic Systems | Albany Medical Center | 518-264-1055



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