[Building Sakai] Email archive - some emails not sending

[Steve Swinsburg]

I've had an issue where certain email addresses were stopping the email from going out to the entire list, but was never able to figure out why. Can you try debug logging the emailservice to see exactly what it's doing?

Cheers,
Steve


Sent from my iPad

On 08/09/2013, at 12:35, Michael Osterman <ostermmg.sakai at gmail.com> wrote:

> A professor just let us know that their students aren't received emails sent to their class listserv (a.k.a. Email Archive address). 
> 
> The messages were indeed received by Sakai (we're on 2.9.x) as they are listed in the Email Archive interface, but there is no log entry in catalina.out that matches the messages. 
> 
> I've just sent a test message to confirm, that email does work to a separate list, and the message is delivered as expected, and I have a log entry like this as expected:
> 
> 2013-09-07 16:14:51,622  INFO Thread-358570 org.sakaiproject.email.impl.BasicEmailService - sendToUsers
> [rest removed]
> 
> I checked the settings for the class, and everything seems to be correct:
> 
> 
> We've been getting intermittent reports of "email not working" since our upgrade from 2.6.x to 2.9.x, sometimes related to Email Archive, sometimes related to Announcements. 
> 
> Has anyone experienced this problem, or does anyone have pointers for getting more information on what's going on with the email service? 
> 
> Cheers,
> Mike
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