[Building Sakai] Enc: SMTP outgoing mail problem Part II !

Thu May 23 08:35:58 PDT 2013

Hi Folks !

My name is Elcio and I m trying to send email thru SAKAI, version 2.9.1, but I m getting an javax.mail.AuthenticationFailedException: 535 Incorrect authentication data error.

I already read all related massages on this list, but no solution works for me. This is what I did:

1) Check and double check the user name and password from my SMTP server (no spaces chars on any of it...)
2) Check the name of the server and other email configurations like SSL/TLS = false and so one...
3) I wrote a test application named SendMail (servlet code below) that test the SMTP configurations and it works perfectly.
4) When trying to send a messagem from the SAKAI user interface I got that error...

Could you help me understand why I got the error when I m using SAKAI and did not get it when I m using the test app ?? This will prove that the problem is on SAKAI (should I presume ?)

What I could do to fix it ?!?   Turn off the SMTP authentication will solve the problem ?!?

This is the only issue that prevent I use SAKAI as my AVA, please help me !

Thanks so much !

Elcio A.
elcio_abrahao at yahoo.com.br

---------------------Here is my sakai.properties file (email config only):
# ########################################################################
# EMAIL
# ########################################################################

## INCOMING EMAIL
# flag to enable or disable James for incoming email (true |
 false)
#Default=false.
smtp.enabled=false

# dns addresses used by James for incoming email.
#smtp.dns.1=255.255.255.1
#smtp.dns.2=255.255.255.2

# SMTP port on which James runs.  
# Recommend running on 8025, and using a standard mailer on 25 to forward mail to Sakai.
# Default=25.
#smtp.port=25

# Email support address used in incoming email rejection messages.
mail.support=sac at qpainformatica.com.br

# Control James email processing rules
# Valid processors are: none (ghost), error, local-address-error, relay-denied, and bounces
# none - no processing occurs, the message is essentially ignored
# error - the error processor is triggered which usually emails the admin and logs the value
# local-address-error - bounce back to origin and indicate the address is wrong
# relay-denied - bounce back and indicate messages are not accepted from their email / domain
# bounces - general bounce
 back to the origin
# All processing is blocked by default to protect Sakai from becoming a spam relay (so all processors are set to "none")
# To match pre-sakai-2.7 processing, uncomment the processors below
#smtp.archive.disabled.processor=none
#smtp.archive.address.invalid.processor=local-address-error
#smtp.user.not.allowed.processor=bounces

## OUTGOING EMAIL
# SMTP server for outgoing emails.
smtp at org.sakaiproject.email.api.EmailService=localhost

# SMTP port to connect to outgoing SMTP Server
# Default: 25
smtpPort at org.sakaiproject.email.api.EmailService=25

# UserName to connect to SMTP server (Optional)
smtpUser at org.sakaiproject.email.api.EmailService=XXX at qpainformatica.com.br 

# Password for connection to SMTP server (Optional)
smtpPassword at org.sakaiproject.email.api.EmailService=XXXXXX

# Use SSL/TLS to connect to the SMPT server 
# default:
 false
smtpUseSSL at org.sakaiproject.email.api.EmailService=false 

# Run in test mode - email will be written to the log rather sent
# default: false
smtpDebug at org.sakaiproject.email.api.EmailService=true

# Email address to send errors caught by the portal, and user bug reports in response.
portal.error.email=elcio_abrahao at yahoo.com.br

# Email address used as the "from" address for any email sent by Worksite Setup tool or Site Info tool.
setup.request=android2013 at qpainformatica.com.br

# Send an email to the user when the user is added.
# Default: true
#notifyNewUserEmail=true

# Comma-separated list of domain names that are not allowed in guest accounts
# This property is useful for preventing the accidental creation of guest accounts
# for users (based on email address) that already have an external account (based on
# username).  For instance, if this property is set to umich.edu, then
 a user
# trying to add knoop at umich.edu to a site will receive an error, as there is an
# expectation that a "knoop" user should already exist.
# Example: umich.edu
# Default: null (all domains are valid)
#invalidEmailInIdAccountString=

# Email notifications reply from preference
# Set this to true to send notifications from the triggering user email addresses for announcements 
# instead of from a general server email address (no-reply at ...)
# OLD (deprecated) config value: emailFromReplyable at org.sakaiproject.event.api.NotificationService
# Default: false (use the no-reply at ... instead)
#notify.email.from.replyable = true

# Email notifications reply to preference
# Set this to true to send notifications with the to field set to a user email instead of a general server email address
# OLD (deprecated) config value: emailToReplyable at org.sakaiproject.event.api.NotificationService
# Default: false (use the
 server address instead of the user)
#notify.email.to.replyable = true
-------------------------- end properties file

-------------------------- Here is the error DUMP from the log file
DEBUG: JavaMail version 1.4.4
DEBUG: successfully loaded resource: /META-INF/javamail.default.providers
DEBUG: Tables of loaded providers
DEBUG: Providers Listed By Class Name:
 {com.sun.mail.smtp.SMTPSSLTransport=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc], com.sun.mail.imap.IMAPSSLStore=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3SSLStore=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc], com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc]}
DEBUG: Providers Listed By Protocol: {imaps=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc], imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc],
 smtps=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Sun Microsystems, Inc], pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsystems, Inc], pop3s=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc], smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]}
DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
DEBUG SMTP: useEhlo true, useAuth true
DEBUG SMTP: trying to connect to host "localhost", port 25, isSSL false
220-vps.qpainformatica.com.br ESMTP Exim 4.80 #2 Thu, 23 May 2013 11:52:11 -0300 
220-We do not authorize the use of this system to transport unsolicited, 
220 and/or bulk e-mail.
DEBUG SMTP: connected to host "localhost", port: 25

EHLO
 vps.qpainformatica.com.br
250-vps.qpainformatica.com.br Hello localhost [127.0.0.1]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250-STARTTLS
250 HELP
DEBUG SMTP: Found extension "SIZE", arg "52428800"
DEBUG SMTP: Found extension "8BITMIME", arg ""
DEBUG SMTP: Found extension "PIPELINING", arg ""
DEBUG SMTP: Found extension "AUTH", arg "PLAIN LOGIN"
DEBUG SMTP: Found extension "STARTTLS", arg ""
DEBUG SMTP: Found extension "HELP", arg ""
DEBUG SMTP: Attempt to authenticate
DEBUG SMTP: check mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM 
AUTH LOGIN
334 VXNlcm5hbWU6
YXZhQHFwYWluZm9ybWF0aWNhLmNvbS5iciA=
535 Incorrect authentication data
2013-05-23 11:52:13,265  WARN http-bio-127.0.0.1-4494-exec-10 org.sakaiproject.email.impl.BasicEmailService - Email.sendMail: exception: 535 Incorrect authentication data

javax.mail.AuthenticationFailedException: 535 Incorrect
 authentication data

    at com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:809)
    at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:752)
    at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:669)
    at javax.mail.Service.connect(Service.java:295)
    at javax.mail.Service.connect(Service.java:176)
    at org.sakaiproject.email.impl.BasicEmailService.sendMessageAndLog(BasicEmailService.java:1290)
    at org.sakaiproject.email.impl.BasicEmailService.sendMail(BasicEmailService.java:601)
    at org.sakaiproject.email.impl.BasicEmailService.send(BasicEmailService.java:1012)
    at org.sakaiproject.mailsender.logic.impl.ExternalLogicImpl.sendEmail(ExternalLogicImpl.java:412)
    at
 org.sakaiproject.mailsender.tool.beans.EmailBean.sendEmail(EmailBean.java:221)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:601)
    at uk.org.ponder.reflect.JDKReflectiveCache.invokeMethod(JDKReflectiveCache.java:23)
    at uk.org.ponder.reflect.JDKReflectiveCache.invokeMethod(JDKReflectiveCache.java:17)
    at uk.org.ponder.reflect.JDKReflectiveCache.invokeMethod(JDKReflectiveCache.java:77)
    at uk.org.ponder.reflect.ReflectiveCache.invokeMethod(ReflectiveCache.java:141)
    at
 uk.org.ponder.mapping.support.DARApplier.invokeBeanMethod(DARApplier.java:179)
    at uk.org.ponder.rsf.state.support.RSVCApplier.invokeAction(RSVCApplier.java:218)
    at uk.org.ponder.rsf.processor.support.RSFActionHandler$1.run(RSFActionHandler.java:189)
    at uk.org.ponder.util.CollectingRunnableInvoker$1.run(CollectingRunnableInvoker.java:25)
    at uk.org.ponder.rsf.flow.support.BasicScopedAlterationWrapper.invokeRunnable(BasicScopedAlterationWrapper.java:59)
    at uk.org.ponder.rsf.flow.support.BasicScopedAlterationWrapper$$FastClassByCGLIB$$84f89202.invoke(<generated>)
    at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:191)
    at org.springframework.aop.framework.Cglib2AopProxy$DynamicAdvisedInterceptor.intercept(Cglib2AopProxy.java:628)
    at
 uk.org.ponder.rsf.flow.support.BasicScopedAlterationWrapper$$EnhancerByCGLIB$$100f0a2f.invokeRunnable(<generated>)
    at uk.org.ponder.rsf.flow.support.BasicScopedAlterationWrapper$$FastClassByCGLIB$$84f89202.invoke(<generated>)
    at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:191)
    at org.springframework.aop.framework.Cglib2AopProxy$DynamicAdvisedInterceptor.intercept(Cglib2AopProxy.java:628)
    at uk.org.ponder.rsf.flow.support.BasicScopedAlterationWrapper$$EnhancerByCGLIB$$100f0a2f.invokeRunnable(<generated>)
    at uk.org.ponder.util.CollectingRunnableInvoker$1.run(CollectingRunnableInvoker.java:29)
    at uk.org.ponder.util.CollectingRunnableInvoker.invokeWrappers(CollectingRunnableInvoker.java:22)
    at
 uk.org.ponder.util.CollectingRunnableInvoker.invokeRunnable(CollectingRunnableInvoker.java:14)
    at uk.org.ponder.rsf.processor.support.RSFActionHandler.handle(RSFActionHandler.java:165)
    at uk.org.ponder.rsf.processor.support.RSFActionHandler$$FastClassByCGLIB$$e3b6899d.invoke(<generated>)
    at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:191)
    at org.springframework.aop.framework.Cglib2AopProxy$DynamicAdvisedInterceptor.intercept(Cglib2AopProxy.java:628)
    at uk.org.ponder.rsf.processor.support.RSFActionHandler$$EnhancerByCGLIB$$a3edfaa8.handle(<generated>)
    at uk.org.ponder.rsf.processor.support.RootHandlerBeanBase.handlePost(RootHandlerBeanBase.java:125)
    at uk.org.ponder.rsf.processor.support.RootHandlerBeanBase.handle(RootHandlerBeanBase.java:82)
    at
 sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:601)
    at uk.org.ponder.reflect.JDKReflectiveCache.invokeMethod(JDKReflectiveCache.java:23)
    at uk.org.ponder.reflect.JDKReflectiveCache.invokeMethod(JDKReflectiveCache.java:17)
    at uk.org.ponder.reflect.JDKReflectiveCache.invokeMethod(JDKReflectiveCache.java:77)
    at uk.org.ponder.rsac.support.RSACBeanLocatorImpl.createBean(RSACBeanLocatorImpl.java:553)
    at uk.org.ponder.rsac.support.RSACBeanLocatorImpl.access$000(RSACBeanLocatorImpl.java:75)
    at
 uk.org.ponder.rsac.support.RSACBeanLocatorImpl$1.run(RSACBeanLocatorImpl.java:449)
    at uk.org.ponder.rsac.RSACErrorBridge.invokeRunnable(RSACErrorBridge.java:38)
    at uk.org.ponder.rsac.support.RSACBeanLocatorImpl.createBean(RSACBeanLocatorImpl.java:447)
    at uk.org.ponder.rsac.support.RSACBeanLocatorImpl.getLocalBean(RSACBeanLocatorImpl.java:348)
    at uk.org.ponder.rsac.support.RSACBeanLocatorImpl.getBean(RSACBeanLocatorImpl.java:379)
    at uk.org.ponder.rsac.support.PerRequestInfo$1.locateBean(PerRequestInfo.java:49)
    at uk.ac.cam.caret.sakai.rsf.servlet.ReasonableSakaiServlet.service(ReasonableSakaiServlet.java:65)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at
 org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at org.sakaiproject.util.RequestFilter.doFilter(RequestFilter.java:634)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:749)
    at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:487)
    at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:379)
    at
 org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:339)
    at org.sakaiproject.tool.impl.ActiveToolComponent$MyActiveTool.forward(ActiveToolComponent.java:511)
    at org.sakaiproject.portal.charon.SkinnableCharonPortal.forwardTool(SkinnableCharonPortal.java:1470)
    at org.sakaiproject.portal.charon.handlers.ToolHandler.doTool(ToolHandler.java:213)
    at org.sakaiproject.portal.charon.handlers.ToolHandler.doGet(ToolHandler.java:96)
    at org.sakaiproject.portal.charon.handlers.ToolHandler.doPost(ToolHandler.java:73)
    at org.sakaiproject.portal.charon.SkinnableCharonPortal.doPost(SkinnableCharonPortal.java:1260)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at
 org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at org.sakaiproject.util.RequestFilter.doFilter(RequestFilter.java:695)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
    at
 org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
    at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:929)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
    at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
    at
 java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
    at java.lang.Thread.run(Thread.java:722)
------------------------------------ end of error log file

---------------------------SendMail test APP:
/*
 * To change this
 template, choose Tools | Templates
 * and open the template in the editor.
 */
package br.com.qpainformatica.sendmail;

import java.io.*;
import java.net.*;

import java.util.Properties;
import javax.mail.AuthenticationFailedException;
import javax.mail.Authenticator;
import javax.mail.PasswordAuthentication;
import javax.mail.Message;
import javax.mail.MessagingException;
import javax.mail.Session;
import javax.mail.Transport;
import javax.mail.internet.AddressException;
import javax.mail.internet.InternetAddress;
import javax.mail.internet.MimeMessage;
import javax.servlet.*;
import javax.servlet.http.*;

public class EmailServlet extends HttpServlet {

    protected void processRequest(HttpServletRequest request, 
                                  HttpServletResponse response)
                   throws IOException, ServletException {

        final String err = "/error.jsp";
        final String succ = "/success.jsp";

        String from = request.getParameter("from");
        String to = request.getParameter("to");
        String subject = request.getParameter("subject");
        String message = request.getParameter("message");

 String login = request.getParameter("login");
        String password = request.getParameter("password");

        try {
            Properties props = new Properties();
            props.setProperty("mail.host", "localhost");
            props.setProperty("mail.smtp.port", "25");
            props.setProperty("mail.smtp.auth", "true");
            props.setProperty("mail.smtp.starttls.enable", "false");

            Authenticator auth = new SMTPAuthenticator(login,
 password);

            Session session = Session.getInstance(props, auth);

            MimeMessage msg = new MimeMessage(session);
            msg.setText(message);
            msg.setSubject(subject);
            msg.setFrom(new InternetAddress(from));
            msg.addRecipient(Message.RecipientType.TO, new InternetAddress(to));
            Transport.send(msg);

        } catch (AuthenticationFailedException ex) {

 request.setAttribute("ErrorMessage", "Authentication failed");

            RequestDispatcher dispatcher = request.getRequestDispatcher(err);
            dispatcher.forward(request, response);
            return;

        } catch (AddressException ex) {
            request.setAttribute("ErrorMessage", "Wrong email address");

            RequestDispatcher dispatcher = request.getRequestDispatcher(err);
            dispatcher.forward(request, response);

 return;

        } catch (MessagingException ex) {
            request.setAttribute("ErrorMessage", ex.getMessage());

            RequestDispatcher dispatcher = request.getRequestDispatcher(err);
            dispatcher.forward(request, response);
            return;
        }
            RequestDispatcher dispatcher = request.getRequestDispatcher(succ);
            dispatcher.forward(request, response);

    }

    private class SMTPAuthenticator extends Authenticator
 {

        private PasswordAuthentication authentication;

        public SMTPAuthenticator(String login, String password) {
            authentication = new PasswordAuthentication(login, password);
        }

        protected PasswordAuthentication getPasswordAuthentication() {
            return authentication;
        }
    }

    protected void doGet(HttpServletRequest request, 
                         HttpServletResponse
 response)
                   throws ServletException, IOException {
        processRequest(request, response);
    }

    protected void doPost(HttpServletRequest request, 
                          HttpServletResponse response)
                   throws ServletException, IOException {
        processRequest(request, response);
    }
}
-------------------- end 
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