[Building Sakai] deleting the polls options did not send email notification to the voters

Sanghyun Jeon euksa99 at gmail.com
Mon Jun 17 11:15:59 PDT 2013


all users.
No user who votes the deleted option ( regardless of their role) receive
the email.

S


On Sat, Jun 15, 2013 at 1:00 AM, Steve Swinsburg
<steve.swinsburg at gmail.com>wrote:

> Does it do this for all users or only some? Does anyone get the email?
>
> Sent from my iPad
>
> On 15/06/2013, at 1:56, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>
> I've tried both guest account (gmail) and our campus account. Both users
> did not receive the notification email :(
>
> S
>
>
> On Thu, Jun 13, 2013 at 6:02 PM, Steve Swinsburg <
> steve.swinsburg at gmail.com> wrote:
>
>> Right so what is the email address of the user that it is trying to send
>> to?
>>
>> Sent from my iPad
>>
>> On 14/06/2013, at 10:41, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>
>> Here's the full tomcat error. Hope somebody helps me why student cannot
>> receive the notification email after poll option has been deleted. As you
>> see the problem is : javax.mail.internet.AddressException: Illegal address
>> in string ``''
>>
>> I change the user from admin to the specific instructor (I thought admin
>> might don't have an email address), but the result is the same.
>>
>> 2013-06-13 17:34:57.685 [DEBUG]
>> org.sakaiproject.coursemanagement.impl.provider.SectionRoleResolver:137 -
>> Found 0 currently enrolled sections for user admin
>> 2013-06-13 17:34:57.688 [DEBUG]
>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
>> - Found 0 groups for admin from resolver
>> org.sakaiproject.coursemanagement.impl.provider.SectionRoleResolver
>> 2013-06-13 17:34:57.689 [DEBUG]
>> org.sakaiproject.coursemanagement.impl.provider.CourseOfferingRoleResolver:118
>> - Found 0 course offering roles for admin
>> 2013-06-13 17:34:57.690 [DEBUG]
>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
>> - Found 0 groups for admin from resolver
>> org.sakaiproject.coursemanagement.impl.provider.CourseOfferingRoleResolver
>> 2013-06-13 17:34:57.691 [DEBUG]
>> org.sakaiproject.coursemanagement.impl.provider.CourseSetRoleResolver:102 -
>> getGroupRoles: admin
>> 2013-06-13 17:34:57.693 [DEBUG]
>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
>> - Found 0 groups for admin from resolver
>> org.sakaiproject.coursemanagement.impl.provider.CourseSetRoleResolver
>> 2013-06-13 17:34:57.693 [DEBUG]
>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:163
>> - ______________getGroupRolesForUser={}
>> 2013-06-13 17:35:32.936 [INFO]
>> org.sakaiproject.poll.tool.params.PollToolBean:296 - about to delete option
>> 2253
>> 2013-06-13 17:35:32.956 [INFO]
>> org.sakaiproject.poll.service.impl.PollListManagerImpl:326 - Option id 2253
>> deleted
>> 2013-06-13 17:35:33.411 [WARN]
>> org.sakaiproject.email.impl.BasicEmailService:675 - send:
>> javax.mail.internet.AddressException: Illegal address in string ``''
>> 2013-06-13 17:35:37.296 [INFO]
>> org.sakaiproject.poll.tool.params.PollToolBean:184 - Poll saved with id of
>> 691
>>
>>
>> Thank you in advance.
>>
>> S
>>
>>
>> On Thu, Jun 13, 2013 at 5:05 PM, Steve Swinsburg <
>> steve.swinsburg at gmail.com> wrote:
>>
>>> Sorry, phone typo. Send the full error. And do it on the mailing list
>>> not directly to me.
>>>
>>> Cheers
>>>
>>> Sent from my iPhone
>>>
>>> On 14/06/2013, at 7:48, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>
>>> Sorry, I did not quite understand what you meant "Ca you end the full
>>> error in Sakai.props. Also can you do all of this on list please."
>>> Do I send you full tomcat error or sakai.properties?
>>>
>>> S
>>>
>>>
>>> On Wed, Jun 12, 2013 at 8:39 PM, Steve Swinsburg <
>>> steve.swinsburg at gmail.com> wrote:
>>>
>>>> Ca you end the full error in Sakai.props. Also can you do all of this
>>>> on list please.
>>>>
>>>> Sent from my iPad
>>>>
>>>> On 13/06/2013, at 10:30, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>
>>>> In Sakai.properties we have the below info for our server info
>>>>
>>>> #serverId        = Sakai1               #Now in local.properties
>>>> serverName       = Sakaitest.AISO.Claremont.Edu
>>>> ui.institution   = The Claremont Colleges
>>>> ui.service       = Claremont Collaborative Learning Environment
>>>> version.service  = v2.8.x
>>>> version.sakai    = 2.8.x
>>>>
>>>> serverUrl        = https://sakaitest.aiso.claremont.edu
>>>> portalPath       = /portal
>>>> accessPath       = /access
>>>> helpPath         = /help
>>>> toolPath         = /portal/tool
>>>> gatewaySiteId    = !gateway
>>>>
>>>>
>>>>
>>>>
>>>> On Wed, Jun 12, 2013 at 4:13 PM, Steve Swinsburg <
>>>> steve.swinsburg at gmail.com> wrote:
>>>>
>>>>> What's your hostname value in Sakai props?
>>>>>
>>>>> Sent from my iPad
>>>>>
>>>>> On 13/06/2013, at 1:55, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>
>>>>> Can you send email notifications normally? ie from announcements?
>>>>> --> YES
>>>>> That error is likely to do with the email settings in sakai
>>>>> properties. Can you post those, include the email address ones.
>>>>> --> Does Polls has a separate email settings in sakai.properties?
>>>>>  send: javax.mail.internet.AddressException: Illegal address in
>>>>> string ``'' --> It seems to me email address is empty string.
>>>>>
>>>>> Below is all my email setting at sakai.properties
>>>>> #############################################
>>>>> # Email
>>>>> ##########################
>>>>>
>>>>> smtp.enabled = true
>>>>> smtp at org.sakaiproject.email.api.EmailService =
>>>>> sakaitest.aiso.claremont.edu
>>>>>
>>>>> portal.error.email = sakai.bugs at pomona.edu
>>>>>
>>>>> setup.request = please-do-not-reply at claremont.edu
>>>>>
>>>>> notifyNewUserEmail    = true
>>>>>
>>>>>
>>>>>
>>>>> PS:
>>>>> Announcement uses "setup.request = please-do-not-reply at claremont.edu"
>>>>> Please let me know if I miss any email setting for polls
>>>>> Thanks
>>>>>
>>>>> S
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Jun 11, 2013 at 8:18 PM, Steve Swinsburg <
>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>
>>>>>> Can you send email notifications normally? ie from announcements?
>>>>>> That error is likely to do with the email settings in sakai properties. Can
>>>>>> you post those, include the email address ones.
>>>>>>
>>>>>> Cheers
>>>>>> Steve
>>>>>>
>>>>>> Sent from my iPhone
>>>>>>
>>>>>> On 12/06/2013, at 10:35, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>
>>>>>> Hello All,
>>>>>>
>>>>>> After deleting an option with votes, we click to send email
>>>>>> notification to the voters. However, the voter does not receive any email
>>>>>> notification.
>>>>>>
>>>>>> To reproduce:
>>>>>> click on Edit under an existing poll
>>>>>> Click on delete next to one of the answers to the poll
>>>>>> Choose to notify users that answer is being deleted and to vote again.
>>>>>>
>>>>>> The user who voted for that particular answer did not receive any
>>>>>> email from Sakai telling him/her to vote again.
>>>>>>
>>>>>> Tomcat log shows
>>>>>>
>>>>>> 2013-06-11 17:22:41.986 [WARN]
>>>>>> org.sakaiproject.email.impl.BasicEmailService:675 - send:
>>>>>> javax.mail.internet.AddressException: Illegal address in string ``''
>>>>>>
>>>>>>
>>>>>> I am wondering where I should dig first in order to resolve this
>>>>>> problem...
>>>>>>
>>>>>> We are using polls 1.4.5-SNAPSHOT and parent is sakai-standard-tool
>>>>>> 2.8.6 within Sakai 2.8_x_all
>>>>>>
>>>>>>
>>>>>> Please shed some light on this, so that I can resolve this issue.
>>>>>>
>>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>>
>>>>>> S
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> sakai-dev mailing list
>>>>>> sakai-dev at collab.sakaiproject.org
>>>>>> http://collab.sakaiproject.org/mailman/listinfo/sakai-dev
>>>>>>
>>>>>> TO UNSUBSCRIBE: send email to
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>>>>>> "unsubscribe"
>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>
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