[Building Sakai] deleting the polls options did not send email notification to the voters

Sanghyun Jeon euksa99 at gmail.com
Fri Jun 14 08:56:22 PDT 2013 

I've tried both guest account (gmail) and our campus account. Both users
did not receive the notification email :(

S


On Thu, Jun 13, 2013 at 6:02 PM, Steve Swinsburg
<steve.swinsburg at gmail.com>wrote:

> Right so what is the email address of the user that it is trying to send
> to?
>
> Sent from my iPad
>
> On 14/06/2013, at 10:41, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>
> Here's the full tomcat error. Hope somebody helps me why student cannot
> receive the notification email after poll option has been deleted. As you
> see the problem is : javax.mail.internet.AddressException: Illegal address
> in string ``''
>
> I change the user from admin to the specific instructor (I thought admin
> might don't have an email address), but the result is the same.
>
> 2013-06-13 17:34:57.685 [DEBUG]
> org.sakaiproject.coursemanagement.impl.provider.SectionRoleResolver:137 -
> Found 0 currently enrolled sections for user admin
> 2013-06-13 17:34:57.688 [DEBUG]
> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
> - Found 0 groups for admin from resolver
> org.sakaiproject.coursemanagement.impl.provider.SectionRoleResolver
> 2013-06-13 17:34:57.689 [DEBUG]
> org.sakaiproject.coursemanagement.impl.provider.CourseOfferingRoleResolver:118
> - Found 0 course offering roles for admin
> 2013-06-13 17:34:57.690 [DEBUG]
> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
> - Found 0 groups for admin from resolver
> org.sakaiproject.coursemanagement.impl.provider.CourseOfferingRoleResolver
> 2013-06-13 17:34:57.691 [DEBUG]
> org.sakaiproject.coursemanagement.impl.provider.CourseSetRoleResolver:102 -
> getGroupRoles: admin
> 2013-06-13 17:34:57.693 [DEBUG]
> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
> - Found 0 groups for admin from resolver
> org.sakaiproject.coursemanagement.impl.provider.CourseSetRoleResolver
> 2013-06-13 17:34:57.693 [DEBUG]
> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:163
> - ______________getGroupRolesForUser={}
> 2013-06-13 17:35:32.936 [INFO]
> org.sakaiproject.poll.tool.params.PollToolBean:296 - about to delete option
> 2253
> 2013-06-13 17:35:32.956 [INFO]
> org.sakaiproject.poll.service.impl.PollListManagerImpl:326 - Option id 2253
> deleted
> 2013-06-13 17:35:33.411 [WARN]
> org.sakaiproject.email.impl.BasicEmailService:675 - send:
> javax.mail.internet.AddressException: Illegal address in string ``''
> 2013-06-13 17:35:37.296 [INFO]
> org.sakaiproject.poll.tool.params.PollToolBean:184 - Poll saved with id of
> 691
>
>
> Thank you in advance.
>
> S
>
>
> On Thu, Jun 13, 2013 at 5:05 PM, Steve Swinsburg <
> steve.swinsburg at gmail.com> wrote:
>
>> Sorry, phone typo. Send the full error. And do it on the mailing list not
>> directly to me.
>>
>> Cheers
>>
>> Sent from my iPhone
>>
>> On 14/06/2013, at 7:48, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>
>> Sorry, I did not quite understand what you meant "Ca you end the full
>> error in Sakai.props. Also can you do all of this on list please."
>> Do I send you full tomcat error or sakai.properties?
>>
>> S
>>
>>
>> On Wed, Jun 12, 2013 at 8:39 PM, Steve Swinsburg <
>> steve.swinsburg at gmail.com> wrote:
>>
>>> Ca you end the full error in Sakai.props. Also can you do all of this on
>>> list please.
>>>
>>> Sent from my iPad
>>>
>>> On 13/06/2013, at 10:30, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>
>>> In Sakai.properties we have the below info for our server info
>>>
>>> #serverId        = Sakai1               #Now in local.properties
>>> serverName       = Sakaitest.AISO.Claremont.Edu
>>> ui.institution   = The Claremont Colleges
>>> ui.service       = Claremont Collaborative Learning Environment
>>> version.service  = v2.8.x
>>> version.sakai    = 2.8.x
>>>
>>> serverUrl        = https://sakaitest.aiso.claremont.edu
>>> portalPath       = /portal
>>> accessPath       = /access
>>> helpPath         = /help
>>> toolPath         = /portal/tool
>>> gatewaySiteId    = !gateway
>>>
>>>
>>>
>>>
>>> On Wed, Jun 12, 2013 at 4:13 PM, Steve Swinsburg <
>>> steve.swinsburg at gmail.com> wrote:
>>>
>>>> What's your hostname value in Sakai props?
>>>>
>>>> Sent from my iPad
>>>>
>>>> On 13/06/2013, at 1:55, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>
>>>> Can you send email notifications normally? ie from announcements?
>>>> --> YES
>>>> That error is likely to do with the email settings in sakai properties.
>>>> Can you post those, include the email address ones.
>>>> --> Does Polls has a separate email settings in sakai.properties?
>>>>  send: javax.mail.internet.AddressException: Illegal address in string
>>>> ``'' --> It seems to me email address is empty string.
>>>>
>>>> Below is all my email setting at sakai.properties
>>>> #############################################
>>>> # Email
>>>> ##########################
>>>>
>>>> smtp.enabled = true
>>>> smtp at org.sakaiproject.email.api.EmailService =
>>>> sakaitest.aiso.claremont.edu
>>>>
>>>> portal.error.email = sakai.bugs at pomona.edu
>>>>
>>>> setup.request = please-do-not-reply at claremont.edu
>>>>
>>>> notifyNewUserEmail    = true
>>>>
>>>>
>>>>
>>>> PS:
>>>> Announcement uses "setup.request = please-do-not-reply at claremont.edu"
>>>> Please let me know if I miss any email setting for polls
>>>> Thanks
>>>>
>>>> S
>>>>
>>>>
>>>>
>>>> On Tue, Jun 11, 2013 at 8:18 PM, Steve Swinsburg <
>>>> steve.swinsburg at gmail.com> wrote:
>>>>
>>>>> Can you send email notifications normally? ie from announcements? That
>>>>> error is likely to do with the email settings in sakai properties. Can you
>>>>> post those, include the email address ones.
>>>>>
>>>>> Cheers
>>>>> Steve
>>>>>
>>>>> Sent from my iPhone
>>>>>
>>>>> On 12/06/2013, at 10:35, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>
>>>>> Hello All,
>>>>>
>>>>> After deleting an option with votes, we click to send email
>>>>> notification to the voters. However, the voter does not receive any email
>>>>> notification.
>>>>>
>>>>> To reproduce:
>>>>> click on Edit under an existing poll
>>>>> Click on delete next to one of the answers to the poll
>>>>> Choose to notify users that answer is being deleted and to vote again.
>>>>>
>>>>> The user who voted for that particular answer did not receive any
>>>>> email from Sakai telling him/her to vote again.
>>>>>
>>>>> Tomcat log shows
>>>>>
>>>>> 2013-06-11 17:22:41.986 [WARN]
>>>>> org.sakaiproject.email.impl.BasicEmailService:675 - send:
>>>>> javax.mail.internet.AddressException: Illegal address in string ``''
>>>>>
>>>>>
>>>>> I am wondering where I should dig first in order to resolve this
>>>>> problem...
>>>>>
>>>>> We are using polls 1.4.5-SNAPSHOT and parent is sakai-standard-tool
>>>>> 2.8.6 within Sakai 2.8_x_all
>>>>>
>>>>>
>>>>> Please shed some light on this, so that I can resolve this issue.
>>>>>
>>>>>
>>>>> Thank you.
>>>>>
>>>>>
>>>>> S
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> sakai-dev mailing list
>>>>> sakai-dev at collab.sakaiproject.org
>>>>> http://collab.sakaiproject.org/mailman/listinfo/sakai-dev
>>>>>
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>>>>>
>>>>>
>>>>
>>>
>>
>
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