[Building Sakai] deleting the polls options did not send email notification to the voters

Sanghyun Jeon euksa99 at gmail.com
Tue Jul 9 09:18:44 PDT 2013 

Even admin who has full permissions has the same experience.

Any other suggestion?

S



On Mon, Jul 8, 2013 at 5:25 AM, Beth Kirschner <bkirschn at umich.edu> wrote:

> This is probably a permissions problem (i.e. check the polls permissions
> for your login user).
>
> Also, all the http://nightly2.sakaiproject.org/ servers are now
> redirecting their email to tomcat's catalina.out log file (thanks Greg!).
>
> - Beth
>
>
> On Jul 5, 2013, at 6:04 PM, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>
> Thank you for your reply
>
> I just check catalina.out but cannot find polls delete option
> notification. Neither was stu88's email address euksa99 at gmail.com.
>
> I also reinstall
> https://source.sakaiproject.org/svn/polls/tags/polls-1.5.1/ to my local
> vm, but rebuild it,
> Unfortunately, I cannot add a new poll. Here's a strange behavior I got...
> Tomcat is silent..
>
> 1) click add polls
> 2) type question
> 3) click save and add options
> 4) next window shows the same add polls windows, which means question
> appears again and there is no save button
> 5) repeat step 2 again
> Since I cannot save the newly created polls, I cannot finish adding a new
> poll
>
> Any idea?
>
> S
>
>
> On Fri, Jul 5, 2013 at 1:36 PM, Beth Kirschner <bkirschn at umich.edu> wrote:
>
>> I don't believe any of our nightly servers (
>> http://nightly2.sakaiproject.org/)  have email enabled.
>>
>> You can try testing with the nightly experimental build - this is running
>> trunk, and logs all email to the tomcat logs:
>> server: http://nightly2.sakaiproject.org:8085/portal
>>  logs: http://nightly2.sakaiproject.org/logs/tomcat-contrib/ (see
>> catalina.out)
>>
>> - Beth
>>
>>
>> On Jul 5, 2013, at 2:41 PM, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>
>> I am wondering whether our nightly site (
>> http://nightly2.sakaiproject.org:8087/portal/) is able to send email out
>> to the users?
>> If so, looks like nightly site is also not working for poll delete option
>> notification, either.
>> Here's what I did to test on nightly
>>
>> 1) create a course site (SMPL101 Spring 2013)
>> 2) add a new user (stu88) with email address and pwd
>> 3) add a new user into the newly created a site
>> 4) create a poll as admin and become a new user, stu88 to vote
>> 5) login as a admin and check the result, first and make sure stu88 voted
>> for option3
>> 6) delete option3 and check to send notification email who voted the
>> deleted option
>> 7) stu88 have not received the notification email.
>>
>>
>> If nightly cannot send out an email, please, let me know how I can test
>> this poll feature?
>> If poll 1.5 does not have this issue, I would like to update our current
>> version (1.4.5) in order to resolve this problem. However, I want to
>> confirm this feature works on Poll 1.5, first.
>>
>> Thank you in advance
>>
>> S
>>
>>
>>
>> On Tue, Jun 18, 2013 at 1:15 AM, Steve Swinsburg <
>> steve.swinsburg at gmail.com> wrote:
>>
>>> Can you enable debug level logging for the email service api package,
>>> the you will see the full contents of the message going out. I wonder if
>>> you get notifications from site manage? It may be an issue with email
>>> template service. But enable debug logging and you will see more info.
>>>
>>> Cheers,
>>> Steve
>>>
>>> Sent from my iPad
>>>
>>> On 18/06/2013, at 4:15, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>
>>> all users.
>>> No user who votes the deleted option ( regardless of their role) receive
>>> the email.
>>>
>>> S
>>>
>>>
>>>  On Sat, Jun 15, 2013 at 1:00 AM, Steve Swinsburg <
>>> steve.swinsburg at gmail.com> wrote:
>>>
>>>> Does it do this for all users or only some? Does anyone get the email?
>>>>
>>>> Sent from my iPad
>>>>
>>>> On 15/06/2013, at 1:56, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>
>>>> I've tried both guest account (gmail) and our campus account. Both
>>>> users did not receive the notification email :(
>>>>
>>>> S
>>>>
>>>>
>>>> On Thu, Jun 13, 2013 at 6:02 PM, Steve Swinsburg <
>>>> steve.swinsburg at gmail.com> wrote:
>>>>
>>>>> Right so what is the email address of the user that it is trying to
>>>>> send to?
>>>>>
>>>>> Sent from my iPad
>>>>>
>>>>> On 14/06/2013, at 10:41, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>
>>>>> Here's the full tomcat error. Hope somebody helps me why student
>>>>> cannot receive the notification email after poll option has been deleted.
>>>>> As you see the problem is : javax.mail.internet.AddressException: Illegal
>>>>> address in string ``''
>>>>>
>>>>> I change the user from admin to the specific instructor (I thought
>>>>> admin might don't have an email address), but the result is the same.
>>>>>
>>>>> 2013-06-13 17:34:57.685 [DEBUG]
>>>>> org.sakaiproject.coursemanagement.impl.provider.SectionRoleResolver:137 -
>>>>> Found 0 currently enrolled sections for user admin
>>>>> 2013-06-13 17:34:57.688 [DEBUG]
>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
>>>>> - Found 0 groups for admin from resolver
>>>>> org.sakaiproject.coursemanagement.impl.provider.SectionRoleResolver
>>>>> 2013-06-13 17:34:57.689 [DEBUG]
>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseOfferingRoleResolver:118
>>>>> - Found 0 course offering roles for admin
>>>>> 2013-06-13 17:34:57.690 [DEBUG]
>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
>>>>> - Found 0 groups for admin from resolver
>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseOfferingRoleResolver
>>>>> 2013-06-13 17:34:57.691 [DEBUG]
>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseSetRoleResolver:102 -
>>>>> getGroupRoles: admin
>>>>> 2013-06-13 17:34:57.693 [DEBUG]
>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:140
>>>>> - Found 0 groups for admin from resolver
>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseSetRoleResolver
>>>>> 2013-06-13 17:34:57.693 [DEBUG]
>>>>> org.sakaiproject.coursemanagement.impl.provider.CourseManagementGroupProvider:163
>>>>> - ______________getGroupRolesForUser={}
>>>>> 2013-06-13 17:35:32.936 [INFO]
>>>>> org.sakaiproject.poll.tool.params.PollToolBean:296 - about to delete option
>>>>> 2253
>>>>> 2013-06-13 17:35:32.956 [INFO]
>>>>> org.sakaiproject.poll.service.impl.PollListManagerImpl:326 - Option id 2253
>>>>> deleted
>>>>> 2013-06-13 17:35:33.411 [WARN]
>>>>> org.sakaiproject.email.impl.BasicEmailService:675 - send:
>>>>> javax.mail.internet.AddressException: Illegal address in string ``''
>>>>> 2013-06-13 17:35:37.296 [INFO]
>>>>> org.sakaiproject.poll.tool.params.PollToolBean:184 - Poll saved with id of
>>>>> 691
>>>>>
>>>>>
>>>>> Thank you in advance.
>>>>>
>>>>> S
>>>>>
>>>>>
>>>>> On Thu, Jun 13, 2013 at 5:05 PM, Steve Swinsburg <
>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>
>>>>>> Sorry, phone typo. Send the full error. And do it on the mailing list
>>>>>> not directly to me.
>>>>>>
>>>>>> Cheers
>>>>>>
>>>>>> Sent from my iPhone
>>>>>>
>>>>>> On 14/06/2013, at 7:48, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>
>>>>>> Sorry, I did not quite understand what you meant "Ca you end the
>>>>>> full error in Sakai.props. Also can you do all of this on list please."
>>>>>> Do I send you full tomcat error or sakai.properties?
>>>>>>
>>>>>> S
>>>>>>
>>>>>>
>>>>>> On Wed, Jun 12, 2013 at 8:39 PM, Steve Swinsburg <
>>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>>
>>>>>>> Ca you end the full error in Sakai.props. Also can you do all of
>>>>>>> this on list please.
>>>>>>>
>>>>>>> Sent from my iPad
>>>>>>>
>>>>>>> On 13/06/2013, at 10:30, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>>
>>>>>>> In Sakai.properties we have the below info for our server info
>>>>>>>
>>>>>>> #serverId        = Sakai1               #Now in local.properties
>>>>>>> serverName       = Sakaitest.AISO.Claremont.Edu<http://sakaitest.aiso.claremont.edu/>
>>>>>>> ui.institution   = The Claremont Colleges
>>>>>>> ui.service       = Claremont Collaborative Learning Environment
>>>>>>> version.service  = v2.8.x
>>>>>>> version.sakai    = 2.8.x
>>>>>>>
>>>>>>> serverUrl        = https://sakaitest.aiso.claremont.edu
>>>>>>> portalPath       = /portal
>>>>>>> accessPath       = /access
>>>>>>> helpPath         = /help
>>>>>>> toolPath         = /portal/tool
>>>>>>> gatewaySiteId    = !gateway
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jun 12, 2013 at 4:13 PM, Steve Swinsburg <
>>>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>>>
>>>>>>>> What's your hostname value in Sakai props?
>>>>>>>>
>>>>>>>> Sent from my iPad
>>>>>>>>
>>>>>>>> On 13/06/2013, at 1:55, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>>>
>>>>>>>> Can you send email notifications normally? ie from announcements?
>>>>>>>> --> YES
>>>>>>>> That error is likely to do with the email settings in sakai
>>>>>>>> properties. Can you post those, include the email address ones.
>>>>>>>> --> Does Polls has a separate email settings in sakai.properties?
>>>>>>>>  send: javax.mail.internet.AddressException: Illegal address in
>>>>>>>> string ``'' --> It seems to me email address is empty string.
>>>>>>>>
>>>>>>>> Below is all my email setting at sakai.properties
>>>>>>>> #############################################
>>>>>>>> # Email
>>>>>>>> ##########################
>>>>>>>>
>>>>>>>> smtp.enabled = true
>>>>>>>> smtp at org.sakaiproject.email.api.EmailService =
>>>>>>>> sakaitest.aiso.claremont.edu
>>>>>>>>
>>>>>>>> portal.error.email = sakai.bugs at pomona.edu
>>>>>>>>
>>>>>>>> setup.request = please-do-not-reply at claremont.edu
>>>>>>>>
>>>>>>>> notifyNewUserEmail    = true
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> PS:
>>>>>>>> Announcement uses "setup.request =
>>>>>>>> please-do-not-reply at claremont.edu"
>>>>>>>> Please let me know if I miss any email setting for polls
>>>>>>>> Thanks
>>>>>>>>
>>>>>>>> S
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Jun 11, 2013 at 8:18 PM, Steve Swinsburg <
>>>>>>>> steve.swinsburg at gmail.com> wrote:
>>>>>>>>
>>>>>>>>> Can you send email notifications normally? ie from announcements?
>>>>>>>>> That error is likely to do with the email settings in sakai properties. Can
>>>>>>>>> you post those, include the email address ones.
>>>>>>>>>
>>>>>>>>> Cheers
>>>>>>>>> Steve
>>>>>>>>>
>>>>>>>>> Sent from my iPhone
>>>>>>>>>
>>>>>>>>> On 12/06/2013, at 10:35, Sanghyun Jeon <euksa99 at gmail.com> wrote:
>>>>>>>>>
>>>>>>>>> Hello All,
>>>>>>>>>
>>>>>>>>> After deleting an option with votes, we click to send email
>>>>>>>>> notification to the voters. However, the voter does not receive any email
>>>>>>>>> notification.
>>>>>>>>>
>>>>>>>>> To reproduce:
>>>>>>>>> click on Edit under an existing poll
>>>>>>>>> Click on delete next to one of the answers to the poll
>>>>>>>>> Choose to notify users that answer is being deleted and to vote
>>>>>>>>> again.
>>>>>>>>>
>>>>>>>>> The user who voted for that particular answer did not receive any
>>>>>>>>> email from Sakai telling him/her to vote again.
>>>>>>>>>
>>>>>>>>> Tomcat log shows
>>>>>>>>>
>>>>>>>>> 2013-06-11 17:22:41.986 [WARN]
>>>>>>>>> org.sakaiproject.email.impl.BasicEmailService:675 - send:
>>>>>>>>> javax.mail.internet.AddressException: Illegal address in string ``''
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I am wondering where I should dig first in order to resolve this
>>>>>>>>> problem...
>>>>>>>>>
>>>>>>>>> We are using polls 1.4.5-SNAPSHOT and parent is
>>>>>>>>> sakai-standard-tool 2.8.6 within Sakai 2.8_x_all
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Please shed some light on this, so that I can resolve this issue.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thank you.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> S
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> _______________________________________________
>>>>>>>>> sakai-dev mailing list
>>>>>>>>> sakai-dev at collab.sakaiproject.org
>>>>>>>>> http://collab.sakaiproject.org/mailman/listinfo/sakai-dev
>>>>>>>>>
>>>>>>>>> TO UNSUBSCRIBE: send email to
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>>>>>>>>> "unsubscribe"
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
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