[Building Sakai] NeoChat for production use?

Adrian Fish adrian.r.fish at gmail.com
Thu Feb 21 02:22:12 PST 2013


You're right. If a user could get to My Workspace, they could chat with
their Profile2 connections.

Cheers,
Adrian.


On 21 February 2013 10:12, Pablo San Roman Bengoetxea <
pablo.sanroman at unavarra.es> wrote:

> Hi Keli
> I guess you're assuming that you are using a browser crash program to
> complete the exam, like Respondus Lockdown Browser?  If not, any student
> can communicate with his Connections in PortalChat from anywhere,
> including MyWorkspace (although the PortalChat of the site of the
> examination is locked). Am I right?
>
> Thanks
> Regards!
>
>
> 21/02/2013 2:07(e)an, Keli Sato Amann(e)k idatzi zuen:
> > Hi Adrian,
> > Thanks, these are now filed as follows, with the component "portal chat"
> ;-).
> >
> > SAK-23258-Add ability to remove ability of students to use portal chat
> from particular sites
> >
> > SAK-23259-Allow institutions to remove certain roles, such as guests,
> from inclusion in the portal chat
> >
> > PRFL-802 - "who can see my status" and "who can see my online status"
> are confusing
> >
> > Note that SAK-23258 was named "Add ability to remove portal chat from
> particular sites" but then I thought that perhaps it was only disabling
> students ability to chat, not everyone that was actually desired. I think
> that's up for debate and folks can weigh in on the JIRA.
> >
> > Keli
> >
> > ----- Original Message -----
> > From: "Adrian Fish" <adrian.r.fish at gmail.com>
> > To: "Keli Sato Amann" <kamann at stanford.edu>
> > Cc: "sakai-dev" <sakai-dev at collab.sakaiproject.org>
> > Sent: Tuesday, February 19, 2013 1:07:42 PM
> > Subject: Re: [Building Sakai] NeoChat for production use?
> >
> >
> > Some superb points there, Keli. Could you possibly JIRA the particular
> things mentioned, like disabling floating chat by site? There's a component
> for portal chat at
> https://jira.sakaiproject.org/browse/SAK/component/11412 .
> >
> >
> > There's yet another name for the floating chat: portal chat. Which one
> do folk prefer?
> >
> >
> > Floating chat
> > Portal chat
> > Neo chat
> >
> >
> > I'm thinking Portal chat myself ...
> >
> >
> >
> > Cheers,
> > Adrian.
> >
> >
> >
> > On 19 February 2013 19:32, Keli Sato Amann < kamann at stanford.edu >
> wrote:
> >
> >
> > Hello,
> > Neochat looks like something that might be useful to people struggling
> with a problem set who want to know if someone in their class is up at 2AM
> working on a problem set and can help, or if the instructor wants a back
> channel in a large lecture for questions. However, I seem to recall some
> thread a few months back citing concern about students over-collaborating
> (aka cheating) during timed online tests. Unlike a chat room, the
> instructor has no visibility into what's being said and can't remove the
> ability of students to talk to others in their class. Also, we are are in
> the process of disabling the ability of those with a guest role to see
> tools that show who is in the class because we are concerned about FERPA
> (Forums and Wiki for now, and if we start using them more, Messages, Chat
> Room, and Roster).
> >
> > These concerns, more than the fact that we have slightly more than
> 15,000 student installations, is what is going to hold us back from taking
> the plunge. If we ever do jump in, I think we would need to do the
> following first:
> > 1) Give instructors and admins the ability to remove the chat feature
> selectively from particular sites (is this possible by letting instructors
> change skin?) And possibly, to prevent chatting with My connections and/or
> develop a tool to show whether two people are chatting (don't think we need
> to see the content of the chat) in case there is some sort of investigation.
> > 2) Remove guests from inclusion in the chat.
> > 3) To better protect privacy by making options clear, I would suggest
> renaming "who can see my online status" to "who can see if I'm online?" and
> moving it above "who can see my status" so the two are not confused. And
> does "everyone" for online status really mean everyone or just those who
> are in my classes and clubs? Might rename that option to "members of my
> sites" just for "who can see my online status"
> >
> > Barring that, the two scenarios I described above could also be met by
> the Chat Room alone. Neochat would allow students to ask questions directly
> to the instructor without letting other students see the question and
> neochat makes it easier to stumble upon other people who are online,
> because you could be in another part of the site. However, it would start
> getting harder to manage if more than 4 students ask a question, since new
> names pop up along the bottom, so maybe chat room is better.
> >
> > So, I wonder if anyone has any *other* use cases for neochat? I could
> see this being used more socially than anything else, so it might change
> the nature of Sakai use on your campus, causing people to stay logged in
> longer. I imagine that if schools wanted to experiment, they might create a
> skin that hid the chat in all but a few pilot courses, assuming that was
> possible. I don't think that would solve potential performance issues,
> because that is still in the background, but it would allow them to run
> usability tests without exposing chat to the whole class.
> >
> >
> > Keli Amann
> > User Experience Specialist
> > Academic Computing Services, Stanford University
> >
> >
> > ----- Original Message -----
> > From: "Charles Severance" < csev at umich.edu >
> > To: sakai-user at collab.sakaiproject.org , "sakai-dev" <
> sakai-dev at collab.sakaiproject.org >
> > Sent: Tuesday, February 19, 2013 8:19:44 AM
> > Subject: Re: [Building Sakai] NeoChat for production use?
> >
> >
> >
> >
> >
> > The reason we put the chat into 2.9 with a warning was so that we would
> avoid everyone on the super-large schools would turn it on at the same
> time. My hope was that schools would start turning it on and monitor things
> closely.
> >
> >
> > In terms of the "more requests" - these additional requests do not
> increase database load and pretty much only tax the App Servers - In many
> Sakai installations the DB is the rate limiting factor in terms of
> performance and many schools have CPU to spare on their App servers.
> >
> >
> > So I would encourage folks at the < 15,000 student installations to
> start using it. If no one ever starts using it - we will never figure it
> out.
> >
> >
> > Think of turning this on at you school as helping the rest of us. :) If
> you encounter a problem I am sure that it will get quickly looked at and
> fixed.
> >
> >
> > Its kind of like features like Dashboard or (earlier) SiteStats - we
> were a little nervous initially and then folks started turning them on and
> we improved things as we gained experience.
> >
> >
> > To sweeten the pot, I will buy a very nice dinner steak dinner in San
> Diego for the first few schools who run this in production and report back
> by June.
> >
> >
> > /Chuck
> >
> >
> > On Feb 19, 2013, at 5:31 AM, Adrian Fish wrote:
> >
> >
> >
> > Load testing hasn't demonstrated any performance problems, although the
> process uncovered a few bugs, which have been fixed. I'd say that
> confluence page probably needs qualifying.
> >
> >
> > Floating chat is a really nice feature, if I say so myself, and it seems
> a shame to denigrate it without some proper data.
> >
> >
> > Cheers,
> > Adrian.
> >
> >
> >
> > On 19 February 2013 10:50, Pablo San Roman Bengoetxea <
> pablo.sanroman at unavarra.es > wrote:
> >
> >
> >
> >
> > Hi all,
> >
> > We are interested in NeoChat but we have seen in the document of new
> > funcionalities (
> >
> https://confluence.sakaiproject.org/display/DOC/Sakai+CLE+2.9+Release+Notes+-+What%27s+New
> > ) that it is not recommended for production, only for small scale
> > exploration. We are not sure if this state continues so we would like to
> > know if somebody is currently using NeoChat in production.
> >
> > thanks,
> > Regards.
> >
>
>
> --
>
> ...........................................................
> Pablo San Roman
> HBGMI / CSIE | tel 8482
>
>
>
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