[Building Sakai] Help tool error
Matthew Jones
matthew at longsight.com
Mon Aug 5 06:26:17 PDT 2013
I've created this as https://jira.sakaiproject.org/browse/SAK-23838
I can see if coming up in some of our error logs.There isn't any user
facing error I can see when this happens, just stack traces in the logs.
Needs ssl to duplicate so that's why it wasn't noticed.
On Mon, Aug 5, 2013 at 7:46 AM, Neal Caidin <neal.caidin at apereo.org> wrote:
> Hi Omer,
>
> This sounds like
>
> https://jira.sakaiproject.org/browse/SAK-22904
>
> caused a regression. Is that true? Would you mind opening a new Jira and
> linking back to SAK-22904?
>
> Thanks,
>
> Neal Caidin
>
> Sakai CLE Community Coordinator
> neal.caidin at apereo.org
> Skype: nealkdin
> Twitter: ncaidin
>
>
>
>
>
>
>
>
> On Aug 1, 2013, at 5:05 PM, Omer A Piperdi <omer at rice.edu> wrote:
>
> Just FYI. Removing SAK-22904 from code fixed our problem..
>
> Thanks
> Omer
> On 8/1/2013 12:40 PM, Matthew Jones wrote:
>
> Not sure, would probably have to put some debugging in there and check to
> see what url it's trying to get. Typically the "urls" are looked up from
> the classpath if it's internal.
>
> url = HelpManager.class.getResource(resource.getLocation());
>
> Probably something that wasn't noticed because help is working and only
> one QA server has https enabled. I should have time to look at this, but
> maybe not for a few days.
>
>
>
> On Thu, Aug 1, 2013 at 1:18 PM, Omer A Piperdi <omer at rice.edu> wrote:
>
>> Verified.. It works on non-SSL tomcat.. It is throwing error from
>>
>> at
>> org.sakaiproject.tool.help.ContentServlet.doGet(ContentServlet.java:142)
>>
>> Why would it try to get from a URL if it is not externally hosted??
>>
>> Thanks
>> Omer
>> On 8/1/2013 11:44 AM, Omer A Piperdi wrote:
>> > No.. I think we have self-signed certificate locally on Sakai machine...
>> > InCommon signed certificate on load-balancer.. I am thinking help tool
>> > has something that is trying to access a URL and having problem with SSL
>> > hand-shake.. Still trying to figure this out..
>> >
>> > Thanks
>> > Omer
>> > On 8/1/2013 11:29 AM, Beth Kirschner wrote:
>> >> Is your help externally hosted?
>> >>
>> >> - Beth
>> >>
>> >> On Aug 1, 2013, at 10:19 AM, Omer A Piperdi <omer at rice.edu> wrote:
>> >>
>> >>> We did an upgrade to 2.9.x today on our production environment and I
>> am
>> >>> getting the following stack trace every time a user click help...
>> >>> Any idea or suggestion?
>> >>>
>> >>> Thanks
>> >>> Omer
>> >>>
>> >>> ------------------------
>> >>> 2013-08-01 08:57:55,625 WARN http-bio-8443-exec-7
>> >>> org.sakaiproject.portal.util.ErrorReporter - Bug Report bug-id:
>> >>> f030b6d3-774a-4e4f-8cfe-31b76fcbcdc1 user: null usage-session: null
>> >>> time: Aug 1, 2013 08:57:55 user comment: null stack trace
>> >>> org.sakaiproject.portal.api.PortalHandlerException:
>> >>> org.sakaiproject.tool.api.ToolException: java.net.ConnectException:
>> >>> Connection refused
>> >>> at
>> >>>
>> org.sakaiproject.portal.charon.SkinnableCharonPortal.doGet(SkinnableCharonPortal.java:894)
>> >>> caused by: org.sakaiproject.tool.api.ToolException:
>> >>> java.net.ConnectException: Connection refused
>> >>> at
>> >>>
>> org.sakaiproject.portal.charon.SkinnableCharonPortal.forwardTool(SkinnableCharonPortal.java:1483)
>> >>> caused by: java.net.ConnectException: Connection refused
>> >>> at java.net.PlainSocketImpl.socketConnect(Native Method)
>> >>> at
>> >>>
>> java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
>> >>> at
>> >>>
>> java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
>> >>> at
>> >>>
>> java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
>> >>> at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:391)
>> >>> at java.net.Socket.connect(Socket.java:579)
>> >>> at
>> sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618)
>> >>> at
>> >>> sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:160)
>> >>> at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
>> >>> at sun.net.www.http.HttpClient.openServer(HttpClient.java:378)
>> >>> at sun.net.www.http.HttpClient.openServer(HttpClient.java:473)
>> >>> at
>> sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:270)
>> >>> at
>> sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:327)
>> >>> at
>> >>>
>> sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
>> >>> at
>> >>>
>> sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection..java:931)
>> >>> at
>> >>>
>> sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
>> >>> at
>> >>>
>> sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1299)
>> >>> at
>> >>>
>> sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:254)
>> >>> at java.net.URL.openStream(URL.java:1037)
>> >>> at
>> >>>
>> org.sakaiproject.tool.help.ContentServlet.doGet(ContentServlet..java:142)
>> >>> at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
>> >>> at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:749)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:487)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:412)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:339)
>> >>> at org.sakaiproject.jsf.util.JsfTool.dispatch(JsfTool.java:137)
>> >>> at
>> org.sakaiproject.tool.help.HelpJsfTool.dispatch(HelpJsfTool.java:96)
>> >>> at org.sakaiproject.jsf.util.JsfTool.doGet(JsfTool..java:241)
>> >>> at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
>> >>> at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:749)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:487)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:379)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:339)
>> >>> at
>> >>>
>> org.sakaiproject.tool.impl.ActiveToolComponent$MyActiveTool.forward(ActiveToolComponent.java:511)
>> >>> at
>> >>>
>> org.sakaiproject.portal.charon.SkinnableCharonPortal.forwardTool(SkinnableCharonPortal.java:1483)
>> >>> at
>> >>>
>> org.sakaiproject.portal.charon.handlers.HelpHandler.doHelp(HelpHandler.java:107)
>> >>> at
>> >>>
>> org.sakaiproject.portal.charon.handlers.HelpHandler.doGet(HelpHandler.java:69)
>> >>> at
>> >>>
>> org.sakaiproject.portal.charon.SkinnableCharonPortal.doGet(SkinnableCharonPortal.java:894)
>> >>> at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
>> >>> at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
>> >>> at
>> org.sakaiproject.util.RequestFilter.doFilter(RequestFilter.java:695)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
>> >>> at
>> >>>
>> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
>> >>> at
>> >>>
>> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
>> >>> at
>> >>>
>> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
>> >>> at
>> >>>
>> org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
>> >>> at
>> >>>
>> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
>> >>> at
>> >>>
>> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
>> >>> at
>> >>>
>> org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
>> >>> at
>> >>>
>> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
>> >>> at
>> >>>
>> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
>> >>> at
>> >>>
>> org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1023)
>> >>> at
>> >>>
>> org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
>> >>> at
>> >>>
>> org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
>> >>> at
>> >>>
>> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
>> >>> at
>> >>>
>> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
>> >>> at java.lang.Thread.run(Thread.java:722)
>> >>>
>> >>> _______________________________________________
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>> >>> sakai-dev at collab.sakaiproject.org
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>> >>>
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>> >>
>> >>
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