[Building Sakai] errors with turnitin integration

Fri Aug 10 03:46:01 PDT 2012

Thanks for the quick reply David. Will give them a bell.

cheers,
Steve

On 10/08/2012, at 8:41 PM, David Wafula <davidwaf at gmail.com> wrote:

> Steve...we had an issue with Turnitin recently, turns out they
> recently made changes to their API, and this affected some of the
> integrations. It is possible that could be the issue here. In our
> case, passwords were simply not matching, but after talking to their
> support team, they corrected this.
> 
> On Fri, Aug 10, 2012 at 12:30 PM, Steve Swinsburg
> <steve.swinsburg at gmail.com> wrote:
>> Hi all,
>> 
>> I'm having some issues with the TurnItIn integration. Its all working fine
>> in the UI but the sync jobs are returning errors. It doesn't look like
>> classes or users are being created in the TII system so its always failing.
>> Must have missed some config, any idea? Relevant log output below.
>> 
>> 
>> 2012-08-08 11:14:38,999  INFO QuartzScheduler_Worker-2
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinRosterSync - About to
>> Turnitin Syncing: 84 , dd6d42ab-2be2-4807-8195-8ce7ce5db62f , 1
>> 2012-08-08 11:14:40,082 DEBUG QuartzScheduler_Worker-2
>> org.sakaiproject.turnitin.util.TurnitinAPIUtil.apicalltrace - Starting TII
>> CALL:
>> aid = x
>> cid = x
>> ctl = x
>> diagnostic = 0
>> encrypt = 0
>> fcmd = 5
>> fid = 19
>> gmtime = 20120808151
>> said = 34362
>> src = 9
>> uem = bob.smith at fake.com
>> ufn = Bob
>> uid = 9daef21c-cfc7-473c-80d5-a7985a4a50d4
>> uln = Smith
>> username = Bob Smith
>> utp = 2
>> md5 = d4e083c799263dc89134f3ef823b4e2d
>> 2012-08-08 11:14:40,228 DEBUG QuartzScheduler_Worker-2
>> org.sakaiproject.turnitin.util.TurnitinAPIUtil.apicalltrace -  Result from
>> call: <?xml version="1.0" encoding="UTF-8"?>
>> <returndata>
>> <rmessage>Could not find user with the given userid or email.</rmessage>
>> <rcode>238</rcode>
>> </returndata><!-- Turnitin API Return Data -->
>> 
>> 
>> 
>> 
>> 2012-08-08 11:22:56,424  INFO QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl -
>> Processing submission queue
>> 2012-08-08 11:22:56,455 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl -
>> Attempting to submit content:
>> /attachment/bee6a4dc-cb29-4ce3-8ebf-d6f21e151a61/Assignments/38b025da-8764-448f-b38d-4c32538c9897/VC_Handbook_2010.docx
>> for user: 7efa66e5-fc63-4480-8a5b-d6dc3c2a3b28 and site:
>> bee6a4dc-cb29-4ce3-8ebf-d6f21e151a61
>> 2012-08-08 11:22:56,471 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl -
>> Looking for email for tst281 with prefer system profile email set to true
>> 2012-08-08 11:22:56,472 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl - try
>> system profile email first
>> 2012-08-08 11:22:56,661 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl -
>> Enrolling user tst281(7efa66e5-fc63-4480-8a5b-d6dc3c2a3b28)  in class
>> bee6a4dc-cb29-4ce3-8ebf-d6f21e151a61
>> 2012-08-08 11:22:56,829 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.turnitin.util.TurnitinAPIUtil.apicalltrace - Starting TII
>> CALL:
>> aid = x
>> cid = x
>> ctl = x
>> diagnostic = 0
>> dis = 0
>> encrypt = 0
>> fcmd = 2
>> fid = 3
>> gmtime = 20120808152
>> said = 34362
>> src = 9
>> tem = wc877 at fake.com
>> uem = tst281 at fake.com
>> ufn = Fred
>> uid = 7efa66e5-fc63-4480-8a5b-d6dc3c2a3b28
>> uln = Jones
>> utp = 1
>> md5 = 97b1d3adcd235c1fb87e90168ce3fcc5
>> 2012-08-08 11:22:56,978 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.turnitin.util.TurnitinAPIUtil.apicalltrace -  Result from
>> call: <?xml version="1.0" encoding="UTF-8"?>
>> <returndata>
>> <rmessage>Class does not exist in Turnitin database for account.  Please
>> contact your instructor for further details.</rmessage>
>> <rcode>204</rcode>
>> </returndata><!-- Turnitin API Return Data -->
>> 2012-08-08 11:22:56,979 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl -
>> Results from enrollInClass with user + 7efa66e5-fc63-4480-8a5b-d6dc3c2a3b28
>> and class title: bee6a4dc-cb29-4ce3-8ebf-d6f21e151a61.
>> rCode: 204 rMessage: Class does not exist in Turnitin database for account.
>> Please contact your instructor for further details.
>> 2012-08-08 11:22:56,986 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl -
>> origional filename is: VC_Handbook_2010.docx
>> 2012-08-08 11:22:56,986 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl -
>> fileName is :VC_Handbook_2010.docx
>> 2012-08-08 11:22:56,986 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl -
>> fileName is :VC_Handbook_2010.docx
>> 2012-08-08 11:22:57,046 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl -
>> Using Emails: tem: wc877 at fake.com uem: tst281 at fake.com
>> 2012-08-08 11:22:57,047 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl - got
>> ref org.sakaiproject.entity.impl.ReferenceComponent at 3456ad30 of type:
>> sakai:assignment
>> 2012-08-08 11:22:57,053 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl - got
>> entity
>> org.sakaiproject.assignment.impl.BaseAssignmentService$BaseAssignment at 9b358718
>> 2012-08-08 11:22:57,053 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.contentreview.impl.turnitin.TurnitinReviewServiceImpl - Got
>> reflected assignemment title from entity Turnitin Assignment
>> 2012-08-08 11:22:57,126 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.turnitin.util.TurnitinAPIUtil.apicalltrace - Starting
>> Multipart TII CALL:
>> aid = x
>> assign = Turnitin Assignment
>> assignid =
>> /assignment/a/bee6a4dc-cb29-4ce3-8ebf-d6f21e151a61/1cce2447-f520-4a7a-aea2-7cb556be9b86
>> cid = x
>> ctl = x
>> diagnostic = 0
>> dis = 0
>> encrypt = 0
>> fcmd = 2
>> fid = 5
>> gmtime = 20120808152
>> ptl = tst281:VC_Handbook_2010.docx
>> ptype = 2
>> resource_obj = ContentHostingResource:
>> /attachment/bee6a4dc-cb29-4ce3-8ebf-d6f21e151a61/Assignments/38b025da-8764-448f-b38d-4c32538c9897/VC_Handbook_2010.docx
>> said = 34362
>> src = 9
>> tem = wc877 at fake.com
>> uem = tst281 at fake.com
>> ufn = Fred
>> uid = 7efa66e5-fc63-4480-8a5b-d6dc3c2a3b28
>> uln = Jones
>> utp = 1
>> md5 = 5275068538dc23d53720890d632a7dbf
>> 
>> 2012-08-08 11:22:59,427 DEBUG QuartzScheduler_Worker-4
>> org.sakaiproject.turnitin.util.TurnitinAPIUtil.apicalltrace -  Result from
>> call: <?xml version="1.0" encoding="UTF-8"?>
>> <returndata>
>> <rmessage>Class does not exist in Turnitin database for account.  Please
>> contact your instructor for further details.</rmessage>
>> <rcode>204</rcode>
>> </returndata><!-- Turnitin API Return Data -->
>> 
>> 
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> 
> 
> 
> -- 
> David Wafula