[Building Sakai] [Deploying Sakai] [Testing Sakai] Test & Quizzes Tool Errors and Bugs.

[Karen Tsao]

Hi Naira,

If you use FF 3.6, SAM-1244 might not fix your issue. But there is already
2.7.x fixes for SAM-1224. Please merge it if you would like to give it a
try.

Thanks,
Karen

On Tue, Sep 13, 2011 at 12:54 AM, Naira Farooq <nairafarooq at gmail.com>wrote:

> Dear Karen,
>
>
>  . When the time is close to the end, the timer restarted. Can I know what
>>>> action the students have performed? What link/button they have clicked? Did
>>>> he log out and relog in?
>>>> No, Students tried to submit the exam and some students timeout occured
>>>> and instead of submitting the exam system restarted the timer.
>>>>
>>> You mean when students click on the submit button and they get a timeout
>>> error? Is that Samigo timeout error or Sakai timeout error? Can I know the
>>> timeout message? And which page is displayed to students after the timeout?
>>>
>>
> It is not timeout Karen. It is the timer re starts instead of submitting
> the exam. and the test starts from Question No.1. but all the questions
> remain checked.. I mean the test do not begin from the beginning but just
> the timer starts again and exam goes to question 1. I hope you are clear
> with this.
>
>
>  2. Student got some system error log. Can I know what that log about?
>>> I am unable to retrieve that log of error stack trace :( But I know one
>>> thing that this error occurred quite frequently. almost after every 2
>>> minutes. and the test used to start from the first question rather than from
>>> the same question. then students had to jump to the required question.
>>>
>> Do you know if these students use Firefox 4 or 5? Please take a look at
>> https://jira.sakaiproject.org/browse/SAM-1244.
>>
>
> Is this patch being fixed in 2.7.1 as well in package that is available
> online on subversion? or do we have to integrate the patch? We are not using
> FF4 or 5 we are using 3.6 but issue is exactly what was there on
> https://jira.sakaiproject.org/browse/SAM-1244. I am facing the same
> problem as mentioned there.
>
> --
> Regards
> Naira Farooq | Software Engineer
> National University of Computer and Emerging Sciences
> A.K. Brohi Road H11/4 Islamabad 44000 Pakistan
> Phone: +92-51-111-128-128 Ext 344
>
>
>
> On Tue, Sep 13, 2011 at 4:12 AM, Karen Tsao <ktsao at stanford.edu> wrote:
>
>> Hi Nair,
>>
>> Please see my comments below:
>>
>>
>> . When the time is close to the end, the timer restarted. Can I know what
>>> action the students have performed? What link/button they have clicked? Did
>>> he log out and relog in?
>>> No, Students tried to submit the exam and some students timeout occured
>>> and instead of submitting the exam system restarted the timer.
>>>
>> You mean when students click on the submit button and they get a timeout
>> error? Is that Samigo timeout error or Sakai timeout error? Can I know the
>> timeout message? And which page is displayed to students after the timeout?
>>
>> 2. Student got some system error log. Can I know what that log about?
>>> I am unable to retrieve that log of error stack trace :( But I know one
>>> thing that this error occurred quite frequently. almost after every 2
>>> minutes. and the test used to start from the first question rather than from
>>> the same question. then students had to jump to the required question.
>>>
>> Do you know if these students use Firefox 4 or 5? Please take a look at
>> https://jira.sakaiproject.org/browse/SAM-1244.
>>
>>
>>
>>> 3. Student got data discrepancy error. Did students get this during
>>> submit? This error can happen when the backend server submit the assessment
>>> before students submit it.
>>>
>>> No data discrepancy did not happen at time of submission. It came to very
>>> few students but during exam when they clicked the next button.
>>>
>>
>> This can happen if students use multiple tabs/windows, click back button.
>> We know this error sometimes causes confusion and are looking for the
>> alternatives.
>>
>> Thanks,
>> Karen
>>
>>
>
>
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